
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Kaylan Pierce was the best salesperson I have ever met in my life. She sold me my first truck and it was a smooth and great experience! my life. She sold me my first truck and it was a smooth and great experience! More
Q simmons is the worst salesman ever. Switch and bait. Told truck was available and to come on down. Once there, the truck “wasn’t ready.” Was told that he had a similar truck but in diff Switch and bait. Told truck was available and to come on down. Once there, the truck “wasn’t ready.” Was told that he had a similar truck but in different color and to give him 10 mins to bring the truck around for us to look at. Didn’t bring the truck around, but brought out financing/monthly payments paperwork instead. We didn’t agree to the payments/intrerest rate (didn’t run our credit) as they were sky high. Gave him a second chance to do right by either giving a better deal OR bring out the truck like promised - neither happened. Left the dealership. Calls us 4 days later anonymously to ask if we still want the truck threaten us to to stop playing games. More
If I could give a lower rating I would this dealership suck and plays too many games and all they wanted to do is not show me a truck just show me the numbers and tell me I will go get the truck and be ba suck and plays too many games and all they wanted to do is not show me a truck just show me the numbers and tell me I will go get the truck and be back in ten minutes and just showed us numbers that were way off then what they should be and still refused to show us the truck I came in to look at and I would never buy a ford or recommend this ford dealership to anyone ever they suck. More
Alfred was very kind and professional. He was a great communicator with the upmost honesty. He was a great communicator with the upmost honesty. More
Best car buying experience of my life! Alfred was super kind, professional, knowledgeable, and a pleasure to work with. Walked in a 4pm, left with vehicle at 7pm same day! Thank you Alf Alfred was super kind, professional, knowledgeable, and a pleasure to work with. Walked in a 4pm, left with vehicle at 7pm same day! Thank you Alfred! More
Outstanding customer service. Really friendly. Not pushy. The dealership runs a smooth operation. My sales person was on point with every step. Really friendly. Not pushy. The dealership runs a smooth operation. My sales person was on point with every step. More
Clean, helpful people didn’t take long for to process, and my salesman was very helpful. and my salesman was very helpful. More
I inquired about a truck online and was contacted by Lewis Bass. He was very responsive in my requests for walk around videos, etc. and answered every question we had. I have purchased many vehicles and Lewis Bass. He was very responsive in my requests for walk around videos, etc. and answered every question we had. I have purchased many vehicles and he has sold many vehicles, so we were able to communicate fairly directly, which is the way I like it. There was no pressure whatsoever from the beginning to the end. Overall, I highly recommend both Lewis Bass and 5 Star Ford NRH. We were in and out once we came into the dealership in 90 minutes. More
Phenomenal experience! They made the process very easy and I would absolutely buy from them again They made the process very easy and I would absolutely buy from them again More
My experience with 5 Star Ford was great and Lewis was outstanding no pressure from the time I got there to the end. outstanding no pressure from the time I got there to the end. More