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Five Star Ford
North Richland Hills, TX
8,754 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one.
Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 8,754 reviews
December 04, 2021
Preston was personable, professional and persistent. We would not have bought a car here had it not been for him. He got us what we wanted at a fair price. Thank you Preston. would not have bought a car here had it not been for him. He got us what we wanted at a fair price. Thank you Preston. More
by Lynn
December 02, 2021
They are awesome and I love working with Marisa. I have bought here before and will definitively return. bought here before and will definitively return. More
by cindy.newman
December 02, 2021
My sales representative, Crystal Sanders made this a very fast and efficient Transaction. She found me the perfect Expedition and the finance part was very quick. fast and efficient Transaction. She found me the perfect Expedition and the finance part was very quick. More
by Expedition14
December 01, 2021
I had the pleasure of working with Will recently. He understood what I needed and made the whole process so easy! If you are searching for a vehicle, and you value working with a personable, knowledgeab understood what I needed and made the whole process so easy! If you are searching for a vehicle, and you value working with a personable, knowledgeable industry professional, then I would definitely recommend considering Five Star Ford and asking for William May. He's a rockstar and he'll make sure you are taken care of! More
by BIGSHADES50
Employees Worked With
November 28, 2021
Diron Lintz was awesome. He took time to listen to my wants and needs. He was honest and straight forward and very patient. No games. I totally recommend this dealership. Everyone I worked with was gre wants and needs. He was honest and straight forward and very patient. No games. I totally recommend this dealership. Everyone I worked with was great. More
by Marlene
November 26, 2021
Went to five star ford to try and buy truck. Really didn’t think it was possible with my credit score but My salesman Alfred and finance guy Mr Edwards worked there magic and got me into a new truck an didn’t think it was possible with my credit score but My salesman Alfred and finance guy Mr Edwards worked there magic and got me into a new truck and within my payment range. These guys are awesome and work really hard for you. Great place to buy a vehicle. Thanks guys. More
by Speedeeman
November 23, 2021
Very satisfied with my dealing with Five Star Ford.Very Very satisfied with my dealing with Five Star Ford. Very knowledgeable of their product and answered all my questions. Very satisfied with my purcha Very satisfied with my dealing with Five Star Ford. Very knowledgeable of their product and answered all my questions. Very satisfied with my purchase. More
by Bobandjudyross
Employees Worked With
