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Five Star Ford

North Richland Hills, TX

4.9
8,754 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,754 reviews

November 09, 2021

Everyone was very friendly and accommodating. The advertised price was exactly what they sold it for with no dealer add ons which other dealerships would try to do. More

by xanderb747
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No
November 09, 2021

My number one choice dealership to buy vehicles. The staff is great and always welcoming. More

by j_san703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
November 08, 2021

Alfred was wonderful to work with. The process was quick and painless and didn't eat half a day. There were no "adjusted prices" that other dealers are using to gouge other customers. More

by Rumrunner742
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2021

Having Alfred for our sales agent was a wonderful experience. The mixture of his knowledge and personality was as refreshing as it was helpful. It was a pleasure doing business with him and the whole More

by Drkaasik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brieanna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Parker Bainbridge, Duy Nguyen
November 06, 2021

We worked with Jeff and Joselyn. Both of them were terrific! They were super easy to talk with and helped us make a fair and honest deal. More

by caylabherrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
November 04, 2021

This is my fourth purchase with Rick Dike. He has been absolutely incredible!!! I would not consider buying anywhere else. It continues to be the easiest purchase process I have ever experienced! More

by Bryan Weber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

Hands down the best dealership around! Robert Wheat provided an exceptional experience and made the process great! Thank you 5 Star! More

by dhowell3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duy Nguyen, Robert Wheat
November 03, 2021

My experience at Five Star Ford has really been the best experience I have had ever at a dealership! Thank you! More

by BrittianyM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
November 02, 2021

I was experiencing some anxiety about purchasing a new car, but John H. made my experience so easy! He listened to my concerns and made me excited to be getting a new car. More

by Ashley Barber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

I had an amazing experience with this dealership! I live about 1 hour away, so it was important that I get as much accomplished before I even stepped foot on the dealership lot. I found my vehicle online, s More

by NecieAl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duy Nguyen
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