
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,584 reviews
This is my second vehicle with them but my family's 8th. We keep going back because of the wonderful service from Alfred and all the other 5 star staff! We keep going back because of the wonderful service from Alfred and all the other 5 star staff! More
Just purchased the third vehicle from Five Star and my sales rep, Doreen. She is excellent at knowing what I like and need and putting me into it. And, my finance guy, Tut, knows how to arrive at the pa sales rep, Doreen. She is excellent at knowing what I like and need and putting me into it. And, my finance guy, Tut, knows how to arrive at the payment I can handle. Doreen called me Monday telling me it was time to buy again because of Zero to Low interest rates and deals on 2020 vehicles. Made an appointment Monday for Tuesday and left Tuesday afternoon with my new car. Very happy with the Fusion SE. More
John and Crystal were absolutely amazing. Working with them helped me build some trust and understanding while buying another car. Honest, sincere, and caring are just a few words to describe my experienc them helped me build some trust and understanding while buying another car. Honest, sincere, and caring are just a few words to describe my experience here. More
Joseph Ferrantelli was great to work with - we were looking for a specific KR expedition. They happened to have two, similarly loaded -when we arrived Joseph had them pull up and ready for us to decid looking for a specific KR expedition. They happened to have two, similarly loaded -when we arrived Joseph had them pull up and ready for us to decide. More
To whom it may concern: In my zest to tell you how impressed I was with the FiveStar team I worked with I instead sent incorrect information to the texts I was sent. I put 10+!, later at 3:00 AM the impressed I was with the FiveStar team I worked with I instead sent incorrect information to the texts I was sent. I put 10+!, later at 3:00 AM the next night It hit me that the text would only recognize the “1”! Obviously I did not follow directions. That is one reason I am sending this text. I am deeply sorry for this as the team was Incredible! That is the second reason I am texting this. They do Above and Beyond! Not just to sell any car, but the Right car for you and do Everything to make it happen. They are sincere, honest, and compassionate. I was blessed to have them watching over me to make sure the last car I bought was the perfect one for me and then making it happen. Crystal, John, and David “Mit’ are treasures and I am thankful for them. They are Keepers! More
This is the 3rd vehicle we have bought from Alfred and David and it was as always, easy and stress free. Great deal on a new F-150!! David and it was as always, easy and stress free. Great deal on a new F-150!! More
Joe Ferantelli was attentive, responsive, and performed great follow through. Although we couldn't agree on a price for the vehicle, he was professional and straight forward. great follow through. Although we couldn't agree on a price for the vehicle, he was professional and straight forward. More
I purchased a New Truck and had the opportunity to work with Crystal Sanders and to a lesser degree John Little as Sales Staff. Their attention to detail and demeanor was outstanding. Crystal was very at with Crystal Sanders and to a lesser degree John Little as Sales Staff. Their attention to detail and demeanor was outstanding. Crystal was very attentive with great follow up after the sale. I am thoroughly pleased with this Dealership and every staff member I worked with. More
I dealt with a local dealer first and was very disappointed. Then a long time customer of 5Star Ford took me there and it was great customer service from the beginning. Doreen Bainbridge went abo disappointed. Then a long time customer of 5Star Ford took me there and it was great customer service from the beginning. Doreen Bainbridge went above and beyond all expectations. And Justin was straight forward and explained everything wonderfully. Absolutely great place More
Alfred was very helpful and easy going. We enjoyed being able to work with him and appreciated the fact that he made us feel comfortable, and that he explained everything to us. Nick was also very knowledge able to work with him and appreciated the fact that he made us feel comfortable, and that he explained everything to us. Nick was also very knowledgeable and explained all of the features on our new car. More