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Five Star Ford

North Richland Hills, TX

4.9
8,605 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,605 reviews

December 11, 2018

Best car buying experience ever! Hector and Bubba were wonderful to work with. They had the vehicle ready, clean, and papers waiting when I got there. It was a seemless process. More

by Holly710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
December 11, 2018

Easy, no haggle process. Found exactly what I was wanting I've purchased 6 vehicles from Lee Clanton. at 5 Star Ford over the last few years, and each process is easy, quick, and a fantastic value. Lee finds More

by RobW99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Blackwell
December 11, 2018

Fast and quick service Very pleased with our transaction with five star feel like family all three individuals were professional and kind.pleased to part of the ford family More

by Headman1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2018

Great experience Our salesman exceeded our expectations in making us feel comfortable and guiding us through the car buying experience. He did not pressure us in any w More

by Rodriguez32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2018

Car purchasing process Grandpa made our vehicle purchase fun and quick with great customer service! This is my first Ford purchase and I love my new Ford Explore! More

by Annette H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
December 10, 2018

Great experience! I worked with Rick Dike on buying a new F150 and it was a great-no pressure, no games experience!! He gave me the best deal up front and was a pleasu More

by selzer,gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2018

Explorer 2018 I love my new Explorer and Jason are salesmen is spot on with getting us the right vehicle for the right price 5 stars the best More

by 7878Timco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2018

A Good ending to a rainy day. The people at Five Star Ford in North Richland Hills are what make this review worthy of a true Five Star Rating. All personnel were friendly and effi More

by Mr Johnson of Ft Worth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith
December 08, 2018

Straight forward and easy Mostly email conversation to settle on deal. Showed up and everything went as discussed in email. Easy in and out. Finance was with Tut. Kn More

by drp05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Abrams
December 07, 2018

Great experience with Marisa! My wife and I both bought new vehicles within 6 months of each other from Marisa. She was very helpful and patient both times and was always in consta More

by Eric S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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