Five Star Ford

Great Customer Service Diron Lintz is always a pleasure to work with. This is our 5th vehicle from Five Star Ford. Their customer service is top notch. I wouldn't buy a Ford Diron Lintz is always a pleasure to work with. This is our 5th vehicle from Five Star Ford. Their customer service is top notch. I wouldn't buy a Ford anywhere else. More

Refreshing Car Buying Experience I went to several local car dealers looking for a new truck but was unable to find the right one for the price so I went online and searched all ford I went to several local car dealers looking for a new truck but was unable to find the right one for the price so I went online and searched all ford dealers within 200 miles. I found to 5star ford's website and right away could see a wide selection of trucks and the sales/available rebates were listed for simplification. After finding a truck and providing my contact info, I was contacted by Aaron Dias. I live two hours away so I told him we would meet up the next day since it was getting late in the day. I then changed my mind and decided to go ahead and make the drive out the same night. When I called Aaron, I found out that he had already headed out for the day but told me not to worry and drove back to work to meet me. When we arrived, Aaron showed us the truck and several in the same category. He was very professional and knowledgeable of the different option/packages/rebates. I had already completed a lot of research on f-150 prices using several of the available research sites so I could see that their prices were right on target, which left a very minimal amount of negotiating. I chose a new truck and then Aaron and the finance agent, Joe Vazquez, stayed way after hours to help finish our deal. My wife and I appreciate the great service we received and will definitely make the 2-hour drive in the future for our next new car or truck. More

Great purchasing experience at Five Star Ford N. Richland Hi Ollie Jackson is a great personable salesperson and we have purchased 5 vehicles from her over the last 15 years. This last time I had a great intera Ollie Jackson is a great personable salesperson and we have purchased 5 vehicles from her over the last 15 years. This last time I had a great interaction with the finance manager Will Green and was able to negotiate some good deals on GAP and bumper to bumper coverage. More

Bought a used car Buying a new car is difficult enough and choosing to buy a used car can be more stressful. You have questions and doubts. Mario Hurley made all our qu Buying a new car is difficult enough and choosing to buy a used car can be more stressful. You have questions and doubts. Mario Hurley made all our questions and doubts disappear. He was courteous and answered all our questions even when we repeatedly asked. We bought a Toyota car not a Ford car and we were impressed with his knowledge of a car different from his dealership. Mario made buying a car worry free and satisfying. Joe Vazquez made financing easy and understandable. All documents were throughly explained and made us feel like all options were asked and explored. He took his time with us as all his clients because he feels every person buying a car, used or new, needs all options available to them discussed and taken to each situation. North Richland Hills Five Star Ford is making sure not one person leaves dissatisfied with the car and financing. Thank you for your service and care. More

Fantastic treatment I have a brand new Explorer that had a tire issue shortly after purchasing it. I went to 5 Star Ford in NRH without an appointment but was greeted imm I have a brand new Explorer that had a tire issue shortly after purchasing it. I went to 5 Star Ford in NRH without an appointment but was greeted immediately and my tire was replaced within an hour or so. The service manager was very helpful and accommodating. I will definitely be back. More

Excellent Dealership Rick Dike made me feel like I was the VIP of the day. I truly believe he cared for my needs and for my overall experience at his dealership! I have bo Rick Dike made me feel like I was the VIP of the day. I truly believe he cared for my needs and for my overall experience at his dealership! I have bought two vehicles in 30 days and plan on buying two more in the next few weeks as well as I referred a good friend to Rick and he also bought a new vehicle. We will follow Rick where ever he goes. Thank you Rick. Your top shelf sir. More

Amazing Customer Service Sam Limo provided fast, accurate, and amazing customer service. Buying a car in the past has not been a pleasurable of experience. Sam made it easy fr Sam Limo provided fast, accurate, and amazing customer service. Buying a car in the past has not been a pleasurable of experience. Sam made it easy from start to finish. I would highly recommend Sam and 5 Star Ford for your next car purchase. More

Five Star and More After owning our vehicle for 10 years, we were not looking forward to shopping for a new vehicle. Worried about sales pressure and price. We went to After owning our vehicle for 10 years, we were not looking forward to shopping for a new vehicle. Worried about sales pressure and price. We went to a couple of dealers in our are and that is what we got pressure and Price shock. Well I heard the advertisement for Five Star and a family member said he loves them. So we drove 50 minutes to get there and as we walked in we thought this is nice but wait till we talk to someone. Well, we met the friendliest people so far in this business. We were to meet with Josh the GM but he was busy with another customer so we met with Sam Limo. Sam was a very knowledgeable on the Ford Edge which we were looking for. He was respectful and friendly to us as if we were old friends. He listened to our needs and helped us get what we wanted and at a price we could not believe compared to the other dealers. When we went to meet with David Welch for finance it was a continuation of same friendliness and helpfulness as Sam. This was our best experience in purchasing a new vehicle. We recommend them highly. More

5 Star Professionalism We needed a new vehicle and spoke with the Robert and Carlton in the Internet Sales Department. We wanted a certain payment amount and a vehicle tha We needed a new vehicle and spoke with the Robert and Carlton in the Internet Sales Department. We wanted a certain payment amount and a vehicle that we could tow behind a motorhome, so a 4x4 truck was perfect. They found the perfect truck, it met our financial needs and had all the smart technology we wanted. We couldn't have ask for a better experience from Carlton and Robert as well as David in finance. THANK YOU SO MUCH !!!! More

They Work Hard to get you the car you want and/or need, with payments to fit your budget. I originally went in to see about leasing a car, thinking that I wouldn't q to get you the car you want and/or need, with payments to fit your budget. I originally went in to see about leasing a car, thinking that I wouldn't qualify to purchase. A recent life change made it necessary to reduce my car payments so I thought a lease would be better. Little did I know these guys were in my corner and actually helped me purchase a car with MUCH lower payments and all the equipment that I needed. Boy was I surprised!! Ask for Travis Ferguson if you want a sales associate who works hard FOR YOU. More