Five Star Ford

Good or excellent experience Very good experience! Everyone has patience and very inviting. They do not pressure at all and very careful to provide the best deal possible, I woul Very good experience! Everyone has patience and very inviting. They do not pressure at all and very careful to provide the best deal possible, I would rate them an exceptional dealership with the heart of the customer as a priority. Kelly Blackwell was instrumental in the purchase. He is very professional and provides the best possible situation for the buyer. Travis Ferguson is patient and very kind. The finance advisor was to the point and did not pressure at all! He was very knowledgeable! More

Excellent service by Robert Abrams Robert Abrams followed up with me after my general internet inquiry on a truck Five Star had advertised. We had already narrowed down our search but Robert Abrams followed up with me after my general internet inquiry on a truck Five Star had advertised. We had already narrowed down our search but we agreed to give Robert all our specifications and within one day he found a truck that met all our requests plus a few extra. He was able to beat the best deal we had found with 3 other dealerships. Robert had as much of the paperwork done as possible before we went to the dealership for the first time. We had almost everything resolved/finalized before we ever went to the dealership and we left that same evening with the truck. I will definitely check with Robert the next time we are in the market for a Ford vehicle! More

Very straightforward buying experience Contacted Travis by phone after searching for F-250 on the internet. The agreement to purchase and the follow up were very good. As coming from out Contacted Travis by phone after searching for F-250 on the internet. The agreement to purchase and the follow up were very good. As coming from out of state to purchased and obtain vehicle the dealer needed to hold for one week. Travis agreed to meet me at the airport and drive to the dealer. Also wanted Weather Tech mats, dealer obtained the day after I received the vehicle, Travis drove to a nearby location to drop them off to me. Overall very good experience. More

Excellent experience with 5 Star Ford! Ford Yeager has helped me with 2 cars now and has made the experience so easy and painless both times. He set me up with Crystal Sanders and Anthony S Ford Yeager has helped me with 2 cars now and has made the experience so easy and painless both times. He set me up with Crystal Sanders and Anthony Snyder when I picked up my car on Saturday and they were incredibly kind and helpful! They even gave me roses because it was Valentines weekend : ) It was a pleasure doing business with this dealership once again. Thank you all! More

Professional, friendly, and helpful! Definitely the best car buying experience I've ever had from the first phone call with Travis Ferguson all the way through the fun Valentine send off. Definitely the best car buying experience I've ever had from the first phone call with Travis Ferguson all the way through the fun Valentine send off. Travis was professional, knowledgable, friendly, and helpful. I don't like to be pressured by a salesman, and he was very kind and patient. He worked hard to help me find exactly what I was looking for. I love my 2017 Ford Edge! Jimmy Truong, the finance guy, was very efficient and professional. The Valentine roses was just icing on the cake. Thanks, Five Star Ford! Janice Latham More

4 and counting!! This was our 4th car to buy from Crystal & John and we have a car on order for our son's graduation gift. Great service and the price can never be be This was our 4th car to buy from Crystal & John and we have a car on order for our son's graduation gift. Great service and the price can never be beat or matched anywhere else. Tut was a class act and made our trip to the Finance Office quick and painless! We are a very satisfied Ford family. More

Service Beyond Expectations - King Ranch Purchase The sales, finance, and delivery process was professional, respectful, responsive and personal. From the moment you arrive at the dealership there is The sales, finance, and delivery process was professional, respectful, responsive and personal. From the moment you arrive at the dealership there is a culture of truth and integrity. Hats off to Jason, Kelly, David and Jimmy for making my experience a pleasure. More

Replacing My Ford Edge I have always purchased my vehicles in Arlington Tx at Texan Ford (now known as AutoNation). Two Years ago we decided to go to 5 star and purchase a 2 I have always purchased my vehicles in Arlington Tx at Texan Ford (now known as AutoNation). Two Years ago we decided to go to 5 star and purchase a 2015 Ford Edge. Jason Howell helped us and it was a great experience. Last January 2017 I was hit from behind and my edge was totaled. The impact was so hard my divers seat broke. Thankfully I was not hurt but I had only had my Edge 14 months and all the equity I had in it was gone. I didn't have a down payment so I started looking for a used edge to replace the one I had. As soon as I would find one and call on it was being looked at or papers were signed that morning. I had called 5 start used cars and spoke to Juan and I told him the one I lost I had bought from them and Jason helped me. He said he would look and get back to me. to my surprise a few hours later Jason called me. He said he heard what happened and they would get me in a car. He texted me pictures of one and it just wasn't what I wanted. So Friday 02/11/2017 I Showed up at the dealership around 3:00PM and I was out by 5 with the perfect car. I have never had such an easy purchase. My payments are a little higher and I needed gap insurance but I couldn't be more pleased with the whole experience. I will never buy another vehicle from another dealership. Thank you so much for your wonderful staff..... More

No games ! Great service! I was taken care of very well. Every question I had was answered clearly. No games or hoops to jump through. Great service, awsome team. I was taken care of very well. Every question I had was answered clearly. No games or hoops to jump through. Great service, awsome team. More

Best Experience Buying a new car from Five Star Ford North Richland Hills was the best experience I've ever had as a buyer. Selection was outstanding, negotiation st Buying a new car from Five Star Ford North Richland Hills was the best experience I've ever had as a buyer. Selection was outstanding, negotiation straightforward, the price was fair, the transaction was fast with no pressure to buy accessories or to shop alternative financing. Sam and Tut were great, very professional and pleasant to do business with. I will definitely recommend to my friends and shop first at Five Star for my next car. More