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Five Star Ford

North Richland Hills, TX

4.9
8,597 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,597 reviews

August 10, 2016

Great Service with Purchase of New Explorer! Carlton Abrams was very helpful ahead of my visit to the dealership via the internet. He had cars ready for us to test drive upon arrival. He was ver More

by Tink 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Abrams
August 09, 2016

Perfect end to the day So i was looking for a new F150 and had several dealers send me quotes, all of which added things onto the price that as far as i was concerned should More

by Jezza2408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, David Hardick
August 09, 2016

Buying New Truck A very smooth transaction of buying a new F150 with David Hardick and Ollie Jackson in sales. I liked the internet price but was also given additional More

by hitmark322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ollie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hardick, Jimmy Truong
August 09, 2016

It was a great experience buying from them. I went in for a good vehicle at a decent price, and left with a great truck for an awesome price. I explained my situation and finances with my sales More

by DAVE
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 09, 2016

One Stop Shop We had been looking for weeks for a car. Just as usual we were on our way to another dealership to see about looking around, again, as the car we wer More

by Chris M
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2016

Excellent customer service Best experience I have ever had with a dealership. Jason walked me through all of my options and was able to work with me getting me setup with my new More

by jordanb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2016

Better than expected, very straightforward. After hearing things about buying a car, I walked in pretty skeptical, but I did indeed drive off in a certified used car, It wasn't even the car I h More

by Alex Hingstrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2016

Awesome We went in feeling anxious and afraid we'd be turned away with not great credit. But that feeling changed when we met our great salesman Wayne Biggers More

by Hordroy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Biggers, Jack Geier
August 08, 2016

Best Car Buying Experience Ever!! Our sales person is what made our experience the best. Carlton Abrams is not your typical car sales person. He was not pushy or high pressure at all More

by George and Bilenda
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Carlton Abrams
August 08, 2016

My lifetime dealership This is the only dealership that I would ever deal with again. They are a great bunch of people. I appreciate how much everyone above and beyond to ge More

by Teresa Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brieanna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I also appreciate the General manager and all of the people in special finance who helped me. Everyone deserves a five star., Jim Fairweather, Aaron Dias
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