Five Star Ford

Great Service with Purchase of New Explorer! Carlton Abrams was very helpful ahead of my visit to the dealership via the internet. He had cars ready for us to test drive upon arrival. He was ver Carlton Abrams was very helpful ahead of my visit to the dealership via the internet. He had cars ready for us to test drive upon arrival. He was very professional and knowledgeable and answered all of our questions with no pressure. I would highly recommend him to all my friends and family. A great experience at Five Star Ford! More

Perfect end to the day So i was looking for a new F150 and had several dealers send me quotes, all of which added things onto the price that as far as i was concerned should So i was looking for a new F150 and had several dealers send me quotes, all of which added things onto the price that as far as i was concerned should have already been in the screen price, but any way, i found a F150 on the 5 Star website, and didnt ask for a quote we just went in. We were meet by David Hardick, he was relaxed and asked if he could help, I asked to see the F150, we looked at it and it was what i wanted, we went on a nice test drive, he wasn't trying to sell me the car he was just talking to me about what i asked. Then we came to looking at the price, This is where i was ready to kick into my sales mode ready for a long drawn out battle with a car sales rep and his manager, my wife hates them and hates buying cars, this is where i have to admit i was a little disappointed that i didn't get to work my magic for betting out a deal, the screen price was the price, no hidden fees, no extras for paperwork or fancy air in the tires, no added extras for local cat grooming, the only extra was the Tax, but we knew that so not really an extra. Then we came to the finance guy, we had been at ford for almost 3 hours at this point, just because buying a new truck is not quick, but the finance guy was just as awesome as the sales guy, he advised what our options were and didnt try and push anything on us. My tags turned up and i went and picked them up and the receptionist was helpful with a big smile on her face. so here is the thing, me being me i will buy from someone because i like them, not always down to price, i Bought a new 2016 F150 not cheap but a very good deal, but here is the thing my next car in about 2 years will be a weekend car, and there is only one place i will go to get my GT350 5 Star ford. Thanks guys you made buying a car a pleasure. More

Buying New Truck A very smooth transaction of buying a new F150 with David Hardick and Ollie Jackson in sales. I liked the internet price but was also given additional A very smooth transaction of buying a new F150 with David Hardick and Ollie Jackson in sales. I liked the internet price but was also given additional incentive discounts more than the internet price. I traded in a 2014 Focus and feel I got a fair offer for it the first time. I also enjoyed Sam O'Reggio in Aftermarket Sales and Jimmy Truong in Finance was great. I feel Jimmy gave me straight answers and did what was best for me. More

It was a great experience buying from them. I went in for a good vehicle at a decent price, and left with a great truck for an awesome price. I explained my situation and finances with my sales I went in for a good vehicle at a decent price, and left with a great truck for an awesome price. I explained my situation and finances with my sales rep Mario Hurley and he help my wife and I pick the perfect vehicle for my family, and at a price we could easily afford. Everyone was upfront and very honest with us and went above there usual duties to make sure my family was taken care of. I will definitely go back for my next vehicle. More

One Stop Shop We had been looking for weeks for a car. Just as usual we were on our way to another dealership to see about looking around, again, as the car we wer We had been looking for weeks for a car. Just as usual we were on our way to another dealership to see about looking around, again, as the car we were interested in had been sold. But a couple of days before, I had gone online to Five Star Ford and talked to Sam Limo about what we were looking for. He had found some cars and invited us over to test drive them. Not wanting to get disappointed again, we decided to just head out and buy another car, just like the one we already had which we weren't happy with as the hood kept falling on my head when in he open position. As we were approaching the exit, we decided to stop at Ford, which was right by the dealership where we were going. Best decision w could have made. Not only did we get the car that had everything we were looking for, it also had at of extra amazing upgrades as well. Not only the heated seats we were looking for, but cooling seats as well, and no only for he front but for the second row as well. It also had a navigation, remote start and countless other amenities we were not expecting. We bought the extra premium service where we will never had to pay for an oil change for six years but it will handle all other maintenance issues. We simply pay for the gas and worn out tires; as nails and bubbles on tires are completely taken care of as well. We also got the paint butler to keep the car looking good on the outside as well. It pays for itself by not having to go and pay for detailing and polishing anymore. We bought our Ford Edge, and will get our car polishes, car maintenance, oil changes, as well as, mechanical repairs all taken care of at Five Star Ford .....truly a one stop shop, But none of it would have ever happened, I would have not even come in, had it not been for the outstanding and personably salesman, Sam Limo. Thank you so very much. More

Excellent customer service Best experience I have ever had with a dealership. Jason walked me through all of my options and was able to work with me getting me setup with my new Best experience I have ever had with a dealership. Jason walked me through all of my options and was able to work with me getting me setup with my new lease. From start to finish, I can't think of a single complaint that I could make. It was excellent. More

Better than expected, very straightforward. After hearing things about buying a car, I walked in pretty skeptical, but I did indeed drive off in a certified used car, It wasn't even the car I h After hearing things about buying a car, I walked in pretty skeptical, but I did indeed drive off in a certified used car, It wasn't even the car I had seen on the web site! I had arrived later in the evening, but both salesmen were a pleasure to work with, both were direct, helpful, and courteous. Even financing was clear, and when I had questions, the explanations were to the point. 5 Star Ford was a very good first experience in purchasing, as indeed, it was my first ever purchase on my own from a dealer. More

Awesome We went in feeling anxious and afraid we'd be turned away with not great credit. But that feeling changed when we met our great salesman Wayne Biggers We went in feeling anxious and afraid we'd be turned away with not great credit. But that feeling changed when we met our great salesman Wayne Biggers. He assured us that they would be able to find us something we could get into and be able to afford. I think we may have been at the dealership a total of an hour, doing our credit app, to looking at our credit, finding a vehicle and doing the paperwork! That was it, amazing, quick and easy. Super stress free! Thank you Wayne and Jack Geiger for making this the Best buying experience! More

Best Car Buying Experience Ever!! Our sales person is what made our experience the best. Carlton Abrams is not your typical car sales person. He was not pushy or high pressure at all Our sales person is what made our experience the best. Carlton Abrams is not your typical car sales person. He was not pushy or high pressure at all. He knew a lot about the car and what he didn't know he admitted and found out for us. The Finance Dept was great too. More

My lifetime dealership This is the only dealership that I would ever deal with again. They are a great bunch of people. I appreciate how much everyone above and beyond to ge This is the only dealership that I would ever deal with again. They are a great bunch of people. I appreciate how much everyone above and beyond to get me approved and I will never go anywhere else. I'm a lifetime customer. I really love my new Chrysler. I don't think I could ever find enough words to describe my gratitude to the men and women of Five Star Ford. Thank you all so much. May God bless each and every one of you abundantly. More