Five Star Ford

Very pleased with our hassle-free experience As we entered the dealership we were a little apprehensive because of previous experiences at other dealerships. Alfred greeted us in a friendly manne As we entered the dealership we were a little apprehensive because of previous experiences at other dealerships. Alfred greeted us in a friendly manner, and we felt comfortable with him. We gave him the details of the truck we were looking for and he immediately found two that would "fit the bill." With his assistance we chose one of those trucks and "the process" started. It was actually pain-free for which we were grateful. He was very knowledgeable regarding the specifics of the vehicle and had accurate answers to our questions. What a pleasant experience overall! Alfred is not pushy, and we were most appreciative for this. We sealed the deal and drove home in a great truck. We would highly recommend him as a salesman. Great guy!! More

A very nice experience. At Five Star Ford i was greeted by Alfred El-Derazi at the door. He remembered me from my last Truck purchase. I told him what i had in mind and he sh At Five Star Ford i was greeted by Alfred El-Derazi at the door. He remembered me from my last Truck purchase. I told him what i had in mind and he showed me three choices. The only hold up was me making up my mind what i really wanted and after that it was easy sailing. We all know car shopping can be a real beating, But i can tell you that this was not. More

Sweet Pam My Experience with Diron Lintz was very Good. He was very friendly and knowledgeable. He work really hard with me to get a vehicle and I appreciate ev My Experience with Diron Lintz was very Good. He was very friendly and knowledgeable. He work really hard with me to get a vehicle and I appreciate everything he has done. This is my first time buying a Car from Five Star Ford. I love My Car. And I definitely will get another car from them. More

I highly recommend Five Star Ford I had a tremendous experience at Five Star Ford. Josh Ingram, the sales associate who assisted me, was knowledgeable, helpful, friendly, and fully-wi I had a tremendous experience at Five Star Ford. Josh Ingram, the sales associate who assisted me, was knowledgeable, helpful, friendly, and fully-willing to work through any issues that arose - even those out of his control (which did in fact happen). Five Star Ford can and should thank Josh; because of his customer service, I fully intend to return to Five Star Ford when it's time for my next vehicle. More

Quick and easy The purchase of my new truck was quick and easy, in less than 3 hours I had my new truck .it was an enjoyable time. Jim Fairweather was very helpful i The purchase of my new truck was quick and easy, in less than 3 hours I had my new truck .it was an enjoyable time. Jim Fairweather was very helpful in all phases. Jimmy Matthews was very helpful in showing me how to work In Sycn More

Exceptional Service as Always! I recently purchased a car with Crystal and John and I couldn't be more happy with the service that I received. I made an appointment with Crystal and I recently purchased a car with Crystal and John and I couldn't be more happy with the service that I received. I made an appointment with Crystal and explained what I was looking for. She provided the best available options for me and I was able to make a choice and get my new car. More

Wonderfully pleasant Our experience this time around was great. Lee Clanton is very knowledgeable and friendly! He was able to work magic to get us in the vehicle we wan Our experience this time around was great. Lee Clanton is very knowledgeable and friendly! He was able to work magic to get us in the vehicle we wanted! We will definitely be back for our next vehicle! More

Professional and Courteous I never felt hassled or pressured in the process of getting a new Ford Focus, everyone I worked with (Primarily Alayna and Tut) was very professional I never felt hassled or pressured in the process of getting a new Ford Focus, everyone I worked with (Primarily Alayna and Tut) was very professional and helpful. More

Amazing! No Nonsense Dealership Crystal & John are customer service all stars. I have purchased 4 new vehicles from this dealership of which 3 were purchased directly from Crystal an Crystal & John are customer service all stars. I have purchased 4 new vehicles from this dealership of which 3 were purchased directly from Crystal and the first one from her mom when she was in sales. Every experience I've had was positive and for that reason I will return to Crystal at 5 Star Ford in North Richland Hills for all of my new Ford purchases. More

Knowledgeable, able & willing great inventory want to please 5 Star came highly recommended. Very truck savvy. Everyone I dealt with had product knowledge and customer service skills. Particularly admire Rick 5 Star came highly recommended. Very truck savvy. Everyone I dealt with had product knowledge and customer service skills. Particularly admire Rick Dike, the sales manager who helped me. More