
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Treated Like Rock Stars We came to the 5 Star Family years ago through the Car Guy, Jerry Reynolds. Our first salesman was BJ Reynolds. BJ was a wonderful person and salesman We came to the 5 Star Family years ago through the Car Guy, Jerry Reynolds. Our first salesman was BJ Reynolds. BJ was a wonderful person and salesman. We surely miss him!!! 5 Fords later from the Sam Pack Family, we are still being treated like rock stars. Our salesman for the past 2 plus years has been Aaron Dias. I know he would make BJ and his dad Jerry proud. He goes above and beyond in service and care. He does the dealership proud. We will be customers for years to come, even when husbands pick ugly colors for their wife's car! More
Excellent service from Beginning to End! From the beginning Rick Dike was professional and followed up with all others to see we were well taken care of during the car process. Carlton Abram From the beginning Rick Dike was professional and followed up with all others to see we were well taken care of during the car process. Carlton Abrams very knowledgeable and put the nuts and bolts of the sales package together. William Conner was also helpful with explaining accessories. Kenny Wilder was very helpful with explaining the financial car purchase options. And thank you Destenee Dowd with the interior workings of the vehicle and especially with connecting my cell phone. Thanks again to Rick Dike and all his associates. More
Superior Service We have always bought our vehicles from Five Star Ford after our initial dealing with Jeff Crabtree many years ago. The Service, honesty and integrit We have always bought our vehicles from Five Star Ford after our initial dealing with Jeff Crabtree many years ago. The Service, honesty and integrity is above reproach and we highly recommend this dealership to friends and family for all vehicle needs new or used. More
Very Pleasant Experience My husband and I bought a 2010 Acura ZDX from Five Star. It was the best vehicle buying experience that we have had. I would highly recommend Five Sta My husband and I bought a 2010 Acura ZDX from Five Star. It was the best vehicle buying experience that we have had. I would highly recommend Five Star Ford to anyone looking to buy a vehicle. More
Always a great experience This was the second vehicle I've purchased from Five Star Ford in the last two years. Joe Farrentelli has sold me both vehicles, always listens to wha This was the second vehicle I've purchased from Five Star Ford in the last two years. Joe Farrentelli has sold me both vehicles, always listens to what the customers needs are and delivers. The financing department is great. Everything was explained in detail, all questions where answered immediately and was friendly and courteous. I always highly recommend Five Star Ford to anyone looking to purchase a new or used vehicle. More
I found my dealer for life! I purchased a Ford Lariat F150 truck almost a week ago from 5 Star Ford. On that day, I visited 4 different dealerships looking for the right fit for I purchased a Ford Lariat F150 truck almost a week ago from 5 Star Ford. On that day, I visited 4 different dealerships looking for the right fit for me (both the truck and the dealership). I felt like Goldilocks looking for one that was just right. None of them gave me the warm, fuzzy, I want to buy a truck from them feeling until 5 Star. When I walked into 5 Star Ford, I knew I had found the right place. From the moment I opened the door to waving goodbye as I drove away in my new truck, it was an amazing experience. It took me a little while to come down from basking in the glory of the BEST auto buying experience EVER to write this review! I dealt primarily with Juan Hernandez. What an awesome salesman! He answered all my questions, and I felt comfortable throughout the entire buying experience. (He also stayed past closing to make sure I was taken care of before leaving). After choosing the truck for me, it was on to the finance manager. Tut Edwards made sure everything was in order, and took care of the money side in record time. I feel privileged to have been part of the "Tutman Experience". He was awesome! Talked me through the entire process and made it a fun and personable experience. I know 5 Star Ford is lucky to have these two, but, I feel that I am the lucky one! Thanks Juan and Tut for making this so easy and fun. I have found my dealership and my people at 5 Star Ford for all my future auto needs. I have told everyone I know if they are looking for a new vehicle and the BEST service around, just stop in to see Juan and then enjoy the "Tutman Experience", and they will never look at car buying the same way again! I can't thank you enough Juan and Tut! And I will be back :) Amy Boston More
Professional, extremely Courteous, efficient If you need to get in and get out, these are the guys. Not that you will be rushed nut if you've made a decision, then it Game On. The staff at this d If you need to get in and get out, these are the guys. Not that you will be rushed nut if you've made a decision, then it Game On. The staff at this dealership will get you going in under an hour. Talk with Rick and then get the "Freddie Finance Experience". An 'E' ticket ride. Thanks to all of you!!! More
They are AWESOME!! I come to 5 Star Ford for every vehicle. We always get a good deal. Sales team are always friendly. They don't try to push a sale. There AWESOME! Joe is the best!! We always get a good deal. Sales team are always friendly. They don't try to push a sale. There AWESOME! Joe is the best!! More
Perfect timing They had a lot of options and variety to choose from. Everyone was knowledgeable and very helpful.Crystal did an excellent job answering all of our qu They had a lot of options and variety to choose from. Everyone was knowledgeable and very helpful.Crystal did an excellent job answering all of our questions truthfully and was very understanding on our wants and needs. Best car buying experience I have ever had and I've had quite a few. More
Great Customer Service My Salesperson Doreen was great in making my ownership of my truck successful. I was also please with Mr. Martinez in the finance department in findin My Salesperson Doreen was great in making my ownership of my truck successful. I was also please with Mr. Martinez in the finance department in finding me the right finance company. Thank you both.... More