Five Star Ford

Knowledgeable and Timely! Do not believe you will be dissatisfied with "The Freddie Finance Experience"! If like most people the visit to finance is not the most pleasant part Do not believe you will be dissatisfied with "The Freddie Finance Experience"! If like most people the visit to finance is not the most pleasant part of the purchase then you haven't met Freddie. It's almost painless and he gets you in and out in record time without making the customer feel rushed. What an asset to a great team! More

Best experience ever I have never been so satisfied with the process it was quick and painless no haggling just purchasing. The price was reasonable and payments weren't t I have never been so satisfied with the process it was quick and painless no haggling just purchasing. The price was reasonable and payments weren't to much that it would break my budget I thank him for his professionalism and look forward to buying my wifes car here soon More

New Ford F150 The Smiths were fantastic! From the first contact Jeff was extremely helpful and knowledgeable about the specific questions I had about the Eco Boost The Smiths were fantastic! From the first contact Jeff was extremely helpful and knowledgeable about the specific questions I had about the Eco Boost technology. I will certainly be back for other vehicle purchases. More

All our expectations were met by dealership. We went in to the dealership in response to an invitation by a personal phone call. Our Ford F-150 4-door pickup was performing OK, but was a larger v We went in to the dealership in response to an invitation by a personal phone call. Our Ford F-150 4-door pickup was performing OK, but was a larger vehicle than we needed, and was difficult to park in crowded parking lots. We went in, not seriously looking for another vehicle, but wanted to see just what kind of deal we could make. Spencer listened to us describe the type of vehicle we would like to trade for, then suggested the Ford Transit van. The vehicle was not on the lot at that time, but he showed us on your Internet site what it looked like, and called us when the Transit was back on the lot. We went back, examined the vehicle, and worked out a fair deal with Spencer. Paperwork was completed in short order, and we picked up the Transit the next morning. Delivery went quickly, with Spencer showing us some of the finer points of operating the Transit. We drove it home, and have not had any buyer's remorse or second thoughts about the deal. It is much easier to park, and fits our garage very well, with adequate room to move around the vehicle, much more than the F-150 afforded. We will definitely go back to your dealership for our next car in a few years. All details were handled in a professional and satisfactory manner. More

Great people! Very easy to deal with! I worked with both David Hyche and Tut Edwards, "The Tut Man"! Both of them did all they could WITHOUT ME ASKING to get me into the car I wanted, and I worked with both David Hyche and Tut Edwards, "The Tut Man"! Both of them did all they could WITHOUT ME ASKING to get me into the car I wanted, and a great deal. By far the best car buying experience I've had, and I've bought a BUNCH of cars! I also work with Ron Baron on a regular basis for my company, always takes great care of us! More

We were very pleased We were greeted with a very nice and knowligable person (Eddie Laguana) who helped us select the kind of car we were looking for. Every one we encoun We were greeted with a very nice and knowligable person (Eddie Laguana) who helped us select the kind of car we were looking for. Every one we encountered was very helpful and we will share our experience with any of our friends who might be interested in purchasing another vehicle. More

The VERY best!!! Justin A. helped me and I would recommend him in a heart beat!!! great salesman, honest and explained everything to me, I feel very lucky that he help Justin A. helped me and I would recommend him in a heart beat!!! great salesman, honest and explained everything to me, I feel very lucky that he helped me!!! words can't explain how lucky Justin is and will be my salesman!! ;) More

Seamless experience! David Deger had me ready to go from the moment I got there. He was very well prepared and made my purchase as easy as possible. And then there was the David Deger had me ready to go from the moment I got there. He was very well prepared and made my purchase as easy as possible. And then there was the "Tut Man" experience in financing. What normally is a boring drawn out process was actually enjoyable! Great job Five Star Ford!!! More

Great Experience!! Very professional. Great experience. William May was the Sales agent that helped me. Ask for him if you want someone that really knows about the cars. He is very knowled Great experience. William May was the Sales agent that helped me. Ask for him if you want someone that really knows about the cars. He is very knowledgeable and very easy to talk to. Buying a car is a very stressful thing to do in general, but he made the process stress free. I didn't feel like I had someone pressuring me to buy a car. He was there to help me find what I needed in a laid back environment. He even stayed late for me on a Saturday and I truly appreciate that. My family and I showed up late and we were tired from a long day, but he quickly had everything set up and we were on our way with our new car. Thanks William May. You are the best!! I will definitely be back to William May the next time I am ready to buy a car. Thank you David Hill for staying late for me and my family. You and your coworkers go above and beyond. You explained everything efficiently, and I appreciate you!! More

Struggling Excursion engine now runs like brand new. We had an amazing experience with Five Star Ford, we had decided to try them out after a bad experience with Westway Ford that had us needing to take We had an amazing experience with Five Star Ford, we had decided to try them out after a bad experience with Westway Ford that had us needing to take our 7.3 L Diesel Excursion back to them after their initial repair and left it out of commission for almost a month. We originally brought it in because of a struggling engine that was giving us a P1316 code which a google search revealed to most likely be a problem with the Under Valve Cover Harness for the fuel injectors. After their multi-point inspection it turns out we had a lot more problems than we thought, ranging from old transmission fluid to a leaking high pressure oil pump and more, to be honest we hadn't had it serviced it quite some time other than the usual oil changes and the trip to Westway mentioned above. They were able to find everything wrong with it very quickly while keeping us regularly informed on the progress of the repairs and cost estimations the whole way. After about 4 days we were informed that the Excursion was ready to be picked up and I was able to use their courtesy shuttle, which runs all day, to pick me up from my home and bring me right up to the door so I wouldn't have to worry about finding a ride or having to leave another vehicle their to pick up later. Once I turned on the engine I could tell an immediate difference from how it was running before and was further impressed as I stepped on the gas to leave. We never realized just how much power we had lost over the years and it ran better than any time I can remember, like I had just bought it off the showroom floor. We really appreciated everything Five Star Ford did for us and we are going to make sure we bring the Excursion in for regular maintenance from now on and we would recommend Five Star to anybody, especially for Diesel vehicles. More