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Five Star Ford

North Richland Hills, TX

4.9
8,632 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,632 reviews

March 13, 2016

Treated Like Rock Stars We came to the 5 Star Family years ago through the Car Guy, Jerry Reynolds. Our first salesman was BJ Reynolds. BJ was a wonderful person and salesman More

by chrismar57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Aaron Dias
March 13, 2016

Excellent service from Beginning to End! From the beginning Rick Dike was professional and followed up with all others to see we were well taken care of during the car process. Carlton Abram More

by pinker betty5005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Wilder, Carlton Abrams, Destenee Dowd
March 13, 2016

Superior Service We have always bought our vehicles from Five Star Ford after our initial dealing with Jeff Crabtree many years ago. The Service, honesty and integrit More

by clbalsly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Wilder
March 13, 2016

Very Pleasant Experience My husband and I bought a 2010 Acura ZDX from Five Star. It was the best vehicle buying experience that we have had. I would highly recommend Five Sta More

by franchie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Dias
March 12, 2016

Always a great experience This was the second vehicle I've purchased from Five Star Ford in the last two years. Joe Farrentelli has sold me both vehicles, always listens to wha More

by Steven Hull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ferrantelli
March 12, 2016

I found my dealer for life! I purchased a Ford Lariat F150 truck almost a week ago from 5 Star Ford. On that day, I visited 4 different dealerships looking for the right fit for More

by Amy Boston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2016

Professional, extremely Courteous, efficient If you need to get in and get out, these are the guys. Not that you will be rushed nut if you've made a decision, then it Game On. The staff at this d More

by yelpoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
March 12, 2016

They are AWESOME!! I come to 5 Star Ford for every vehicle. We always get a good deal. Sales team are always friendly. They don't try to push a sale. There AWESOME! Joe is the best!! More

by Trisha11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ferrantelli
March 12, 2016

Perfect timing They had a lot of options and variety to choose from. Everyone was knowledgeable and very helpful.Crystal did an excellent job answering all of our qu More

by Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sanders
March 11, 2016

Great Customer Service My Salesperson Doreen was great in making my ownership of my truck successful. I was also please with Mr. Martinez in the finance department in findin More

by awhite2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Parker Bainbridge
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