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Five Star Ford

North Richland Hills, TX

4.9
8,601 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,601 reviews

February 01, 2016

Excellent experience Hector was not only professional but very kind and patient. I would highly recommend him to any one looking for a vehicle. He really understands his c More

by Nitajjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Geier
February 01, 2016

Excellent Customer Service Hi I could never go buy a car anywhere else. Brieanna Lopez is such a wonderful employee. She is one hard worker and matched me perfectly with what I More

by norrisl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brieanna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2016

All went well at 5 Star No games. Their polite and respectful team made the whole deal a good experience. The Sales rep seemed empowered enough that there was not a lot of ru More

by mlohmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Swindell
February 01, 2016

Easy, fast, and friendly. This was my first time buying a car so I didn't really know what to expect and I figured I'd be at the dealership all day. I was in and out in no time More

by Kristin_allen09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Minardi
January 31, 2016

Love 5 Star Ford!! Great car buying experience!! Fast and friendly!! Was looking for a used car for my teen daughter. Five Star Ford went above and beyond! I will be bac More

by New teen driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Truong, Spencer Southwell, Jimmy Truong
January 31, 2016

Great Financing I was a little apprehensive about financing my Fiesta. Jimmy, however, actually made financing a positive experience for me. He called Ford credit a More

by John M
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Truong, Jimmy Truong
January 31, 2016

my experiance with 5Star Ford Dealership I bought my car from 5 Star Ford, and I had Destenee Dowd. And she was the most kind person I ever met at a car dealership. She was so nice to talk t More

by carol123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Wilder, Destenee Dowd
January 30, 2016

Fantastic Experience Our salesman, Randall Swindell, was great to work with. Very open and honest about all of the process of buying a car. Worked with us to get the exa More

by Biff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Swindell
January 30, 2016

This was the best car buying experience. Buying my new Ford Fusion was a great experience. Doreen made the experience quick and easy. She delivered on everything that I wanted. I would highly More

by Zgallowaytx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
January 30, 2016

Easy car buying My purchase experience with Five Star Ford and Justin Compton was a stress free as buying a car could be. It was so much different from the Ford deale More

by Neil W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Rich, Justin Compton
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