
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Buying new car for wife Sam Pack's Ford has been the best buying experience in a long time. Bashar (Bob) Nemri is one of the best sells people that i have ever dealt with. Sam Pack's Ford has been the best buying experience in a long time. Bashar (Bob) Nemri is one of the best sells people that i have ever dealt with. More
Purchse a new pick-up truck The salesman was honest with me about damage to the vehicle I was going to buy. He was able to find another vehicle for me in the same day. The salesman was honest with me about damage to the vehicle I was going to buy. He was able to find another vehicle for me in the same day. More
Our second purchase! What a pleasure! Mel and Jimmy were a pleasure to work with. My wife wasn't feeling well and Mel delivered our new car to our house. What do you call full service? Tha Mel and Jimmy were a pleasure to work with. My wife wasn't feeling well and Mel delivered our new car to our house. What do you call full service? That's it, service with a smile! Thank you so much. More
5 Star Ford Dealership Experience This dealership was the most professional one I have been in. There was absolutely no pressure to buy and the personnel involved were very knowledgea This dealership was the most professional one I have been in. There was absolutely no pressure to buy and the personnel involved were very knowledgeable and helpful. I would certainly use 5 Star Ford again. Sandra Shaffar More
Great customer service, excellent experience. All the personnel treat you with an excellent respect, and they make you feel so comfortable with your purchase. Very informative and allowed you to t All the personnel treat you with an excellent respect, and they make you feel so comfortable with your purchase. Very informative and allowed you to take the time and make sure that the vehicle we pick is what we really want. Excellent experience. More
Very good comunication Had a problem, with an extended warranty. No hassles, and problems was due to a recall, and the dealership didn't hesitate to use the recall instead, Had a problem, with an extended warranty. No hassles, and problems was due to a recall, and the dealership didn't hesitate to use the recall instead, and saved me $$$. Very good communication, and very friendly. More
New Car Purchase 1/9/16 This is the third vehicle I have bought from Rick Dike at Five Star Ford. Rick went the extra mile to find a Ford Explorer with the equipment I wanted This is the third vehicle I have bought from Rick Dike at Five Star Ford. Rick went the extra mile to find a Ford Explorer with the equipment I wanted. Jimmy in Finance and Lee Clanton were also very helpful when my new 2016 Explorer was delivered. My wife and I are happy to recommend Five Star Ford to our friends along with their competent sales & service teams. More
Great service, great truck My family has been buyingredients vehicles from 5 star Ford for many, many years. This was the second vehicle I've purchased at this dealership. I r My family has been buyingredients vehicles from 5 star Ford for many, many years. This was the second vehicle I've purchased at this dealership. I received great service from start to finish as always. Thanks to the knowledgeable salesman (Mario), some outside the box thinking by the sales manager (Michael), and the Tut-man experience my purchase went smoothly and quickly. I was in and out with a great deal inot about an hour. Thanks again fellas. See you when the wheels fall off my other truck. More
Great Service, except the AutoButler. The service provided by your service department was great, but the AutoButler was less than desired. The inside of my truck was not completely vacuume The service provided by your service department was great, but the AutoButler was less than desired. The inside of my truck was not completely vacuumed. The back floor of my F-150 still had dog hair and dirt. On the outside they missed part of the bed. There was still dirt. Did that even wash the truck before applying the finish? I am disappointed with their performance. I have always been happy with the AutoButler before, but not this time. More
Great Experience This is the second F150 my family has purchased from 5 Star within a year. Crystal Sanders and John Little are great really enjoy working with them. This is the second F150 my family has purchased from 5 Star within a year. Crystal Sanders and John Little are great really enjoy working with them. The finance with Anthony Snyder was the quickest and easiest we have ever been involved in. We let the team know what we wanted, what price we were looking for and the payments and they made it happen. We traveled over an hour just to work with Crystal and John since the first experience with my oldest son was great in June 2015. I wanted my youngest son to work with them since his first truck paying experience was horrific with another Ford Dealer. I wanted him to be treated like he was appreciated, so took him to 5 Star Ford and it was great again. Great way to start of the new year 2016. Would never go anywhere else to purchase a truck. More