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Five Star Ford

North Richland Hills, TX

4.9
8,580 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,580 reviews

January 12, 2016

Buying new car for wife Sam Pack's Ford has been the best buying experience in a long time. Bashar (Bob) Nemri is one of the best sells people that i have ever dealt with. More

by Randyp2506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri
January 12, 2016

Purchse a new pick-up truck The salesman was honest with me about damage to the vehicle I was going to buy. He was able to find another vehicle for me in the same day. More

by jorge
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2016

Our second purchase! What a pleasure! Mel and Jimmy were a pleasure to work with. My wife wasn't feeling well and Mel delivered our new car to our house. What do you call full service? Tha More

by Gary Widener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy in finance., Jimmy Truong
January 11, 2016

5 Star Ford Dealership Experience This dealership was the most professional one I have been in. There was absolutely no pressure to buy and the personnel involved were very knowledgea More

by rusty
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Rich
January 11, 2016

Great customer service, excellent experience. All the personnel treat you with an excellent respect, and they make you feel so comfortable with your purchase. Very informative and allowed you to t More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Felipe Lopez
January 11, 2016

Very good comunication Had a problem, with an extended warranty. No hassles, and problems was due to a recall, and the dealership didn't hesitate to use the recall instead, More

by dciaglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
January 10, 2016

New Car Purchase 1/9/16 This is the third vehicle I have bought from Rick Dike at Five Star Ford. Rick went the extra mile to find a Ford Explorer with the equipment I wanted More

by tom wilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy in Finance, Jimmy Truong
January 10, 2016

Great service, great truck My family has been buyingredients vehicles from 5 star Ford for many, many years. This was the second vehicle I've purchased at this dealership. I r More

by ScottH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2016

Great Service, except the AutoButler. The service provided by your service department was great, but the AutoButler was less than desired. The inside of my truck was not completely vacuume More

by coyote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
January 10, 2016

Great Experience This is the second F150 my family has purchased from 5 Star within a year. Crystal Sanders and John Little are great really enjoy working with them. More

by march123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Snyder, Crystal Sanders
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