
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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modom I bought a Ford Focus on December .1, 2015 The salesman was so honest and informative . My experience was with both Bob Nemr the sales rep and Freddie I bought a Ford Focus on December .1, 2015 The salesman was so honest and informative . My experience was with both Bob Nemr the sales rep and Freddie in finance was very painless and both treated me with respect and honesty. If I ever need anything else I will come and talk to them for sure. Thank You Bob and Freddie for an great experience More
Acceptable; Spencer and Tut were good guys. Superfriendly Finance Guy - Tut - checked me out; it just took a long time to get to him - not his fault. The team, and Spencer were quick to get the Superfriendly Finance Guy - Tut - checked me out; it just took a long time to get to him - not his fault. The team, and Spencer were quick to get the car detailed and ready. Overall, a positive experience. More
Great job by Aaron Dias Found Five Star through an internet search while looking for a work truck. Aaron went above and beyond to help me find what I was looking for. Once Found Five Star through an internet search while looking for a work truck. Aaron went above and beyond to help me find what I was looking for. Once he found several that fit my needs I was able to make a choice based on color and options. This transpired during the black Friday sale so it was a little crazy since the sale prices were driving the cars off the lot almost as fast as I could pick one. It seemed like every time I chose a truck it was already gone due to the number of people purchasing new vehicles. Needless to say even though I was 360 miles away Aaron was able to secure a truck for me, overnight the paperwork and even pick me up at the airport when I flew in to get my truck. To add a little more to the excellent service, we hit a little snag on the final paperwork and ended up waiting on the bank to finalize the paperwork (about a 6 hour wait). Aaron secured me a loaner truck so I could continue with my work errands in the Dallas Fort Worth area without losing a day of work. Thanks Aaron for the great service. More
Good dealership I don't always like dealers. I haven't had a lot of great experiences...However, this dealership is one of the good ones. I got a great deal all arou I don't always like dealers. I haven't had a lot of great experiences...However, this dealership is one of the good ones. I got a great deal all around including the cost of the vehicle and the trade in on my truck. More
Verery Friendly and Helpful I was not even wanting to get a new car yet and walked out with one! Went looking for when my lease was up and BOOM there I was walking out with a new I was not even wanting to get a new car yet and walked out with one! Went looking for when my lease was up and BOOM there I was walking out with a new SUV. I told Aaron what I was looking for and he educated me on different cars and SUVs so I could make a better choice. He is super friendly and and easy to talk with. We have now had the pleasure of having his help twice with the purchase a vehicle. We also had the pleasure of receiving the Tut Man experience (LOL thank you!). More
Quick, effortless, got what I wanted without the hassle Justin is a very attentive salesman. Cares about his customers, and will work hard to make the deal happen the way you want it. Very satisfied Justin is a very attentive salesman. Cares about his customers, and will work hard to make the deal happen the way you want it. Very satisfied More
Top Notch!!!! I initially did my search by internet. I placed my specifications, contacted 5 Star Ford and in a very short time received an e-mail from Chad Ritter I initially did my search by internet. I placed my specifications, contacted 5 Star Ford and in a very short time received an e-mail from Chad Ritter with pictures of vehicles that fit my needs. My credit application was done online and once I got to the dealership everything went very smoothly. I definitely recommend going to 5 Star Ford and seeing Chad Ritter to purchase your next car or truck. More
Found my car I did my search in the internet and found a great deal on a Ford Focus. Went in to talk with Hector. He was with a customer so he sent me to Joe. We I did my search in the internet and found a great deal on a Ford Focus. Went in to talk with Hector. He was with a customer so he sent me to Joe. We found a used Focus with low mileage. And I purchased my new car. I paid cash and I love my little car. More
Super experience I had a stellar experience with William May. He was honest and fun. He also showed his interest in us by following up before and after the deal was d I had a stellar experience with William May. He was honest and fun. He also showed his interest in us by following up before and after the deal was done. More
No Hassle Every aspect of the experience was no hassle. To buy my truck was a multi-month process and our sales guy (Carlton Abrams) was great. He didn't keep c Every aspect of the experience was no hassle. To buy my truck was a multi-month process and our sales guy (Carlton Abrams) was great. He didn't keep calling asking my status or what my plans were. I had to sell a couple items before I could by my truck. After I was ready I called Carlton up and he had my exact truck I wanted (I was very picky on my options and was not going to budge on what the truck had to have). The price was right so we purchased it. Going to the finance office was also no hassle. Tony the finance guy didn't try to talk us into anything we didn't want, just supplied us with the options and let us choose which way we wanted go. Overall we are very happy with Five Star, which is why this is our second vehicle we have bought from them. More