Five Star Ford

Great Experience!!!! Alfred was a great salesman to work with! Honest and straight forward. Very knowledgeable about the vehicle I was interested in and took the time to s Alfred was a great salesman to work with! Honest and straight forward. Very knowledgeable about the vehicle I was interested in and took the time to show me the features of the suv. I also had the pleasure to work with Anthony in finance he was very friendly and helpful. More

4th purchase, 4th terrific experience! Try to keep up with Aaron when he is in 'go' mode, seriously, give it a try. Aaron doesn't try to sell you a car, he helps you find the car that you w Try to keep up with Aaron when he is in 'go' mode, seriously, give it a try. Aaron doesn't try to sell you a car, he helps you find the car that you want. He doesn't play pricing games, he makes it clear how much the car will cost so that you can make your decision. When showing the car, Aaron takes the time to introduce the car to you and explains the important features, then he gives you time to explore and discuss. Once you have made your decision to buy from Five Start Ford, as we have done 4 times now, Aaron kicks into go mode. He recognizes that your time is valuable and he does everything he can to get you out of the dealership quickly with your new car, including running through the halls getting his whole team going (detail, finance, etc...). Fortunately, the Five Star Ford experience doesn't stop there. Aaron handed us off to Tut who gave us the Tutman experience. Tut was great. How often do you say that about the finance guy? He walked us through each of the details to make sure that everything matches up to what Aaron told us. He didn't even flinch when I asked to go back through the numbers because something seemed off to me. Tut was efficient, again valuing my time, but was happy to talk through any questions I had. Yep, we even had a few good laughs... in the finance office. I've bought four cars from Five Star Ford. They value me as a customer and they give me an experience worth coming back for. I recommend Aaron and Tut to anyone, without a bit of hesitation. Start your next car buying experience at Five Start Ford, you won't regret it. More

First Experience with Five Star Ford I had a great first experience with this dealership. Quick, no hassle, and only a little pressure to purchase more than I was in need of. While waitin I had a great first experience with this dealership. Quick, no hassle, and only a little pressure to purchase more than I was in need of. While waiting my turn for the finance guy, I was approached by a gentlemen to come on back only to find out he wasn't the finance guy but someone trying to sell me window tint. I'd also like to point out while waiting for the finance guy, the TV in the waiting room was playing a movie with language that wasn't appropriate for children. You many want to limit what channels are available. More

Great experience Great buying experience! Honest and straight forward. I would definitely recommend five star ford for anyone looking to buy a new or used vehicle! Gre Great buying experience! Honest and straight forward. I would definitely recommend five star ford for anyone looking to buy a new or used vehicle! Great customer service from the start to finish. I'm very happy with my new truck!, More

Awesome Experience every time!! Five Star Ford has the best customer satisfaction from being greeted at the door, through the sales side, finance and after care. I feel like family e Five Star Ford has the best customer satisfaction from being greeted at the door, through the sales side, finance and after care. I feel like family every time I walk through the door.... I use to sale cars for Ford and I tell you Doreen is one of best cars sales people I know. I will Not go see anyone else! If she is really busy I will either wait or schedule a time to come back. Finance helps you get the best possible deal they can. I highly recommend Five Star Ford to anyone! More

Great experience buying a 2013 F-150 Platium truck Mario was outstanding and very knowledgeable about the features of the truck. Very professional in his overall presentation of the dealership and Ford Mario was outstanding and very knowledgeable about the features of the truck. Very professional in his overall presentation of the dealership and Ford products. I'm in sales myself, and I appreciate his quick responses to questions, and the follow up on matters that needed attention. Every time I called his phone he answered and was ready to help! A+ More

Complete satisfied I'm so happy with Mario he was so nice and helpful it was a great experience and I love my new car. Thank you I'm so happy with Mario he was so nice and helpful it was a great experience and I love my new car. Thank you More

Excellent as Always This is our 4th vehicle purchase with Five Star Ford. I've worked with Mel Seibel each time and the experience is always stellar! Mel is always hone This is our 4th vehicle purchase with Five Star Ford. I've worked with Mel Seibel each time and the experience is always stellar! Mel is always honest and listens to his customers. He was ready to take us around the lot in a vehicle so we wouldn't have to walk in the weather with our kids. Mel is personable and even waited with us when finance was backed up and helped entertain our kids. Tut Edwards was fabulous in Finance. He was honest, personable, and made the experience quick and painless. The TUTMAN experience is something you don't want to miss! More

Very Good Experience! This was the best dealership I have ever been to. The staff was knowledgeable, helpful and low stress. I appreciate their 5 star service and the gre This was the best dealership I have ever been to. The staff was knowledgeable, helpful and low stress. I appreciate their 5 star service and the great deal they gave me with the Awesome Truck I bought! More

wonderful experience I have purchased 3 vehicles from 5 Star Ford in N Richland Hills TX. The most recent purchase, actually being a lease on the 2015 Ford Edge. As one I have purchased 3 vehicles from 5 Star Ford in N Richland Hills TX. The most recent purchase, actually being a lease on the 2015 Ford Edge. As one might imagine, leasing a vehicle is a complete different experience opposed to buying/financing, so I had a lot of hesitation initially. David Deger and his entire team made the experience a very positive one. I have been advised by friends to not purchase a Ford product, everyone has their own loyalties, and truth be told, if not for the friendly, knowledgeable team at 5 Star, I may have crumbled to the will of well meaning friends (as I have had some negative experiences with Ford vehicle performance over the years) and sought after a Honda, Nissian or Chevy, just for something new. HOWEVER, I am a loyal FORD customer, and this falls entirely on the staff at 5 Star Ford - N Richalnd Hills, to David Deger and his team! I will recommend this dealership to all my well meaning friends and family! David took the time to answer all my questions fully, he made me feel comfortable, and shared his knowledge and his own buying experiences with me as if I were family. Way to go David/ Team and Five Star Ford. I will be back!!!! More