
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience I really enjoyed working with Joe and Elbert (Tutman) in working out a deal for my 2016 Ford Fusion. I feel they were both very professional, friend I really enjoyed working with Joe and Elbert (Tutman) in working out a deal for my 2016 Ford Fusion. I feel they were both very professional, friendly. We were able to work out a deal I can live with, and I love my new car! More
Bought a new F 150. David did a great job. Based on other dealerships the price was honored that was advertised. The finance department was backed up and felt pressure to David did a great job. Based on other dealerships the price was honored that was advertised. The finance department was backed up and felt pressure to purchase a extended warranty. We had a good experince overall.Thank you. More
Overall good expierence I feel that you could have given me more for my trade or more incentives to make up the difference. Hector was awesome to work with. Freddy was amaz I feel that you could have given me more for my trade or more incentives to make up the difference. Hector was awesome to work with. Freddy was amazing as well! More
Seriously Stress Free Experience! Vehicle shopping has always been extremely stressful for me. That stopped as soon as I walked into Five Star Ford. The sales manager hooked me up with Vehicle shopping has always been extremely stressful for me. That stopped as soon as I walked into Five Star Ford. The sales manager hooked me up with some of the most amazing people I have ever had the pleasure of vehicle shopping with. Destenee Dowd had the insight to see exactly what I really wanted. Diron Lintz completed my experience with genuine kindness I have never experienced at a dealership. Coming off the heals of a competitor just days before I was about to just forget it completely. I am so thankful to these kind and thorough individuals. I love my new truck so much!! And of course the final step was amazing due to the Tutman Experience! Finance Manager Tut Edwards made a normally stressful thing for me absolutely stress free and enjoyable. I will always buy from Five Star Ford!! Customer for life! More
no pressure, helpful and straight forward The overall experience was great. I was greeted by friendly faces and Spencer was quick to show me exactly what I was looking for. It was my first t The overall experience was great. I was greeted by friendly faces and Spencer was quick to show me exactly what I was looking for. It was my first time to buy a car, so it was helpful that he wasn't pushy or rude. I returned after a couple days and he had stayed late to accommodate my work schedule. Bob helped me with the financing. He gave me some great advice and helped me make the best decision for my income. I would definitely recommend friends and family to this dealership! More
Good experience Bashar Nemri and Freddie in financing were awesome. Very helpful, polite and professional. Unfortunately we had a bad experience at the beginning with Bashar Nemri and Freddie in financing were awesome. Very helpful, polite and professional. Unfortunately we had a bad experience at the beginning with the first guy in the financing side that was assigned to us. I cannot even remember his name because he was rude, pushy and spoke to me in a very condescending way. I guess he must have thought that I was not really going to buy a car. When I told him that his attitude was very unprofessional, he quickly went out of his office to look for somebody else. Our intention from the moment we went into the dealership was to buy 2 cars that same day and they almost lost our business because of that guy. At the end we did end up buying the 2 cars but I wish that I was not treated that way at the beginning. I also wish they would not be that pushy when trying to offer you their extended warranty packages. The best one there that somehow managed to make this experience acceptable was Bashar Nemri. Freddie and Bashar made it all happened because I was almost about to walk out of the door. More
Amazing drive home from 5-Star Job well done by Harry Waymire who drove me home from 5-Star Ford! Harry is a Skilled and well Experienced Driver. Harry is without a doubt an Inspir Job well done by Harry Waymire who drove me home from 5-Star Ford! Harry is a Skilled and well Experienced Driver. Harry is without a doubt an Inspiration for All... I wish this Amazing man All the Very Best. More
New Vehicle Purchase After speaking with Salesman, Alfred El-Darazi, and the Sales Manager, Tony, we came to a fair deal for both dealership and myself. I traded in two ve After speaking with Salesman, Alfred El-Darazi, and the Sales Manager, Tony, we came to a fair deal for both dealership and myself. I traded in two vehicles in which they didn't try to low ball me on and made it a great experience. Finance dept. was also easy to work with and I didn't feel pressured to buy any upgrade packages. The whole process was honest and forthright. I am a long time Ford buyer, but first time Five Star Ford customer. I will be back to this dealership when the time rolls around again. More
Awesome Sauce Wayne was amazinggg and funny and understanding. He really made me feel at ease. He was not happy until he knew that I was actually please and excited Wayne was amazinggg and funny and understanding. He really made me feel at ease. He was not happy until he knew that I was actually please and excited with my purchase of my Dodge Nitro. Thanks Wayne for making sure me and my family had safe transportation. You truly are an GUARDIAN ANGEL. More
Great Experience!! This was the best vehicle buying experience we have had in over 45 years of married life. David Deger did all that was necessary to get an F150 pick- This was the best vehicle buying experience we have had in over 45 years of married life. David Deger did all that was necessary to get an F150 pick-up that met all our specifications. He was very meticulous in explaining all the features in our pick-up, and phoned the next day to see how we liked the truck and asked if we had any questions. Freddie Valdovinos was knowledgeable, efficient and friendly in helping us arrange financing. We have already recommended Five Star Ford to several friends! Doug & Betty C. More