
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,635 reviews
Excellent Service This is 3rd purchase from 5 Star. This was a car for our daughter. Crystal Sanders, John Little and Kenny Wilder helped me complete the purchase of a This is 3rd purchase from 5 Star. This was a car for our daughter. Crystal Sanders, John Little and Kenny Wilder helped me complete the purchase of a 2015 Fiesta for our daughter.Katherine is a recent graduate from UGA in Athens Georgia. This was the most painless experience we have ever had in a car purchasing situation. They all went the extra mile. We are not only a Ford Family we are a Five Star ford Family! More
Fantastic Service! Rick was an excellent salesman who made the process easy and took the time to ensure I was completely satisfied! Highly recommend him and 5 star Ford Rick was an excellent salesman who made the process easy and took the time to ensure I was completely satisfied! Highly recommend him and 5 star Ford! More
Great Experience! Justin A. went beyond all expectations in every aspect of my Mustang purchase. First class all the way! Ken W. explained everything in detail and was Justin A. went beyond all expectations in every aspect of my Mustang purchase. First class all the way! Ken W. explained everything in detail and was very helpful. I will definitely recommend all my friends to this dealership. More
Jim was GREAT! Jim fairweather was so nice, helpful and understanding. I did not feel pressured at all abd i believe he did everything in his power to get me the bes Jim fairweather was so nice, helpful and understanding. I did not feel pressured at all abd i believe he did everything in his power to get me the best value for what i was looking for. More
Smooth service This man knew what type of style i wanted. He is an honest straight forward type of guy. We took care of business. The trade in was an awesome amount This man knew what type of style i wanted. He is an honest straight forward type of guy. We took care of business. The trade in was an awesome amount i was pleased. My time spent was not too long but it was worth a wait. Im very pleased with the overall experience and ypu do have a returning customer! Thank you and job well More
Great Customer Service help in purchasing a vehicle I informed the salesman who met me outside the building that I wanted a used Ford Exlporer. We walked to the northeast portion of the car lot and th I informed the salesman who met me outside the building that I wanted a used Ford Exlporer. We walked to the northeast portion of the car lot and the salesman informed me there were no used Ford Explorers, only the Escalade. I asked again if there were no used Ford Explorers. The salesman looked around and confirmed there were none. This salesman then introduced me to another salesman who handles new cars. This salesman called up my history with Five Star Ford and discovered that I bought a two cars in the last five-plus years through salesman Diron Lintz, and he connected me to Diron Lintz. Diron was very professional in putting me at ease when I stated that I wanted to buy a vehicle, but I did not know if I could purchase today. I informed Diron that I spoke with the first salesman at the door before entering the building and was informed there were no used Ford Explorers. I informed Diron my credit score was not that great. Diron began the work of asking (a) What kind of vehicle? (b) What monthly payment? (c) What down payment? (d) Is there a trade vehicle? He started the paperwork to determine the level of approval and credit information then we went to the car lot to look at new Ford Explorers. Diron took me to Kenneth Wilder, Finance and the process was completed, start to finish in a short timeframe. Thanks Five Start Ford, I have a great new car! More
"Going Beyond" The new car purchasing experience at Five-Star Ford was wonderful! Our salesman went beyond his reseasonable duties to ensure our comfort and safety ! The new car purchasing experience at Five-Star Ford was wonderful! Our salesman went beyond his reseasonable duties to ensure our comfort and safety ! Not only did he pick us up in a company car from home to purchase the car, he also, walked us through the process with geniue consideration for all our personal needs. We would not have been able to get the new car back home , if it had not been for his kindness to take up so much of his day! More
Quick and Easy From start to finish my experience was easy and painless. No question was left unanswered and I felt very comfortable throughout. Justin was friendly, From start to finish my experience was easy and painless. No question was left unanswered and I felt very comfortable throughout. Justin was friendly, informative and respectful. I would definitely recommend Five Star Ford (NRH) to anyone and would return for future car purchases. More
awesome i went into this dealership expecting another NO which i had been riding around in the summer heat in my work van all day ..but i thought to myself wh i went into this dealership expecting another NO which i had been riding around in the summer heat in my work van all day ..but i thought to myself what would yet another NO hurt...so soon as i pulled up salesman Mario hurley walked to me and offered help..so i sat down gave him my info and 20 or so minutes later i suprisingly got a YES to my dream car...Mario was great he was quick efficient and there to serve...and even though i got the car as is when i called him about a faulty brake light he invited me back in and got it fixed quick with no hassle...mario hurley was very helpful and made my experience at five star ford AWESOME...thanks mario ??(and myron was just as quick and helpful) More
Friendly courteous and accommodating After going to 5 other dealerships we ended up purchasing a car from five star ford in nrh. The staff were amazing, very helpful and not pushy at all. After going to 5 other dealerships we ended up purchasing a car from five star ford in nrh. The staff were amazing, very helpful and not pushy at all. At 9 pm after a 10 hour day of car shopping with a 3 year old in tow, we found the car and the dealership we loved. They stayed late to help us then were there first thing in the morning to finalize everything. Exceeded our expectations in every way. Save yourself the hassle, and come here first. More