
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My Experience At Five Star Ford My Experience at five star ford Was AMAZING. Thank you for everything I am enjoying my new truck thank you so much. Muchas Gracias Felipe! My Experience at five star ford Was AMAZING. Thank you for everything I am enjoying my new truck thank you so much. Muchas Gracias Felipe! More
Tale of 3 Sam's My name is Samantha, my husband is Sam and my salesman was also named Sam. We had gone to Five Star Ford to look at a replacement F J Cruiser, as ours My name is Samantha, my husband is Sam and my salesman was also named Sam. We had gone to Five Star Ford to look at a replacement F J Cruiser, as ours was totaled because of a tree falling on it during the tornado on Mothers Day 2015..Sam (our salesman) was trying to work a deal for us but we just couldn't come to terms. As we weren't set on a specific replacement Sam clicked away on his computer and kept giving us options. Each option he offered we discussed cost and payments. Finally after many questions and finding out our needs Sam suggested a Ford Edge. It was most like the F J Cruiser and drove as smooth as a Ford Taurus. We took it for a test drive and were most pleased. Even on the return, Sam (our salesman) didn't give up. He offered another color to choose from. Overall we liked the first one better and negotiated that to terms. I liked that we worked with one person the entire time and didn't have all of that going back and forth with our salesman and some mysterious financial guru behind a glass wall. One stop shop makes better customer service. Thanks Sam from the two Sams More
New Car In One Day! Have purchased several autos from 5-Star. Knew what I wanted when I went in. Found the one, test drove, agreed on a deal, completed the paperwork, a Have purchased several autos from 5-Star. Knew what I wanted when I went in. Found the one, test drove, agreed on a deal, completed the paperwork, and picked it up later that evening. Excellent staff made it happen quickly and efficiently. More
Great experience I've bought many cars for over 35 years and for the first time I can say I will go back and do business with them. I greatly appreciate the honesty an I've bought many cars for over 35 years and for the first time I can say I will go back and do business with them. I greatly appreciate the honesty and integrity I was given which is rare in this business. More
Painless experience Went in and worked with Ollie. She was awesome, very knowledgable and very friendly. I always owned Fords and after venturing out to another make, I Went in and worked with Ollie. She was awesome, very knowledgable and very friendly. I always owned Fords and after venturing out to another make, I am back with the Ford moeld. I would highly recommend Ollie as a sales person to deal with More
Very Satisfied Customer Saw a car through Auto Trader.com I Liked the price and the full description on it. I called to ask if it was still available and lucky me it was. So Saw a car through Auto Trader.com I Liked the price and the full description on it. I called to ask if it was still available and lucky me it was. So we went and spoke with Joe Vasquez he was the first one to greet us and walked us to the car. The first time I layed my eyes on the car I felt in Love with it .. better than what I saw on Autotrader.com We took a test drive and started the financial application we were Approved :-) Joe was so efficient is giving all the financial, warranty, car features, and more informative. I truly recommend Joe Vasquez he is reliable and very informative ...Thank you Joe! Happy Customer, Liz Martinez More
Expedition Kirsten Buyers made buying our new vehicle a wonderful experience. She was easy to contact and communicate with, made the process and paperwork as str Kirsten Buyers made buying our new vehicle a wonderful experience. She was easy to contact and communicate with, made the process and paperwork as streamlined and easy as possible, and is excellent with her follow up. She took the time to thoroughly go through the details and features of our new vehicle before we took it home. Loved working with her! More
Terrible service work Five Star replaced the transmission in my 2009 F150 because of a hard shift. Since that time it has blown out all the trans fluid, had two valve bodie Five Star replaced the transmission in my 2009 F150 because of a hard shift. Since that time it has blown out all the trans fluid, had two valve bodies, a forward ring, been in the shop six times and they billed my extended warranty company twice for the same service work and are now telling me that it is "normal". In short, the worst experience I have ever had at any dealership. I am 54 years old and have owned seven F150's since 1996 and teach an automotive technology program. This will be the last Ford I buy simply because of terrible service work at my local dealership. Do not take your vehicle to Five Star Ford NRH. More
Firt Time Buyer As a first time buyer I could not have asked for a better Sales Associate, Randall Swindell. If you are wanting a great Associate to deal with, Randal As a first time buyer I could not have asked for a better Sales Associate, Randall Swindell. If you are wanting a great Associate to deal with, Randall is your man. Not only does he know his how to handle customers car/truck needs, but he is willing to go out of his way to make sure you are satisfied. He knows how to listen and is not concerned about trying to "push" a sale. Randall was very patient, asked me what my needs were and 2 days later ended up driving off with my new truck. I recommend Randall to anyone who is in need for purchasing a truck/car. More
Felipe Lopez is a awesome Felipe Lopez was excellent in providing us with the best service. Would greatly recommend for excellent service. Everyone was so friendly just a Felipe Lopez was excellent in providing us with the best service. Would greatly recommend for excellent service. Everyone was so friendly just a great place to purchase a vehicle new or used More