Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,705 reviews
Diron is amazing… very helpful and knowledgeable and most important very trustworthy… nice to see in a car dealership important very trustworthy… nice to see in a car dealership More
I always get a fair deal at 5 Star Ford. This is the 4th truck Alfred sold me and my 5th from 5 Star Ford. I will be getting my service done there as long as I live in DFW. I know from past This is the 4th truck Alfred sold me and my 5th from 5 Star Ford. I will be getting my service done there as long as I live in DFW. I know from past experience that they will get it done right and get it done fast. More
Very easy process with Mario. I conducted the transaction from out of state and Mario had everything ready for me when I got there. He answered all of my questions and provided in I conducted the transaction from out of state and Mario had everything ready for me when I got there. He answered all of my questions and provided information throughout the buying process. More
Alfred is a great guy! He makes the car buying experience pleasurable And that's why we've come back to him 3 times. Thanks Alfred! He makes the car buying experience pleasurable And that's why we've come back to him 3 times. Thanks Alfred! More
Let me start with Lewis Bass who took my call to Five Star Ford. Told him I was thinking about Bronco versus my old Honda CRV. HE ANSWERED all my questions and I called back over a week later and set up Star Ford. Told him I was thinking about Bronco versus my old Honda CRV. HE ANSWERED all my questions and I called back over a week later and set up an appointment. He met with my husband and me and had chosen the Outer Banks for me to test drive. PERFECT—it worked for me!!! Emmanuel went with me on my test drive and guided me through Finance Manager, David Hill Sr., was so easy to work with and Bob and I appreciate that. Thanks to Sam O’Reggio for answering all are questions about Aftermarket products! Big thanks to Lewis Bass for making all this happen. Lewis, you have a great team!! More
A great all-around experience. This is my third truck i have bought from Five Star Ford. This is my third truck i have bought from Five Star Ford. More
Lewis and Rick were very professional and patient, answering myriad questions, helping us decide which vehicle best fits our situation. We are very pleased with both men and Five Star Ford. Will rec answering myriad questions, helping us decide which vehicle best fits our situation. We are very pleased with both men and Five Star Ford. Will recommend to others. More
We found it very easy to find the right type vehicle we were looking for and at a fairly reasonable price. The salesman was very easy to work with and very friendly. I will probably come back here for my n were looking for and at a fairly reasonable price. The salesman was very easy to work with and very friendly. I will probably come back here for my next vehicle. More
I saw a 2022 Lexus RX 350 for sale in July 2025 and wanted to trade my car. I looked up the reviews and Lewis Bass was highly recommended on these reviews, so I called him specifically. I began communi wanted to trade my car. I looked up the reviews and Lewis Bass was highly recommended on these reviews, so I called him specifically. I began communicating with him Saturday evening around 8 pm on 7/19. We did the paperwork to assess trade-in and sales order. I thought it was a great deal and knew that it might be sold before I was able to get up there to purchase it. Lewis kept in touch with me throughout the communication and let me know that it did sell on Monday, 7/21. He said he would keep looking for me. On Wednesday, 7/30 he reached out to me to let me know he potentially had another car available. Because of unexpected major oil leaks I was having with my Audi, I needed to find another car locally to me in Houston. Lewis Bass was professional, patient, and communicative without pressure. He was supportive of my purchase, although not through him, and I would highly recommend doing business with him if you're in the market for a car in the DFW area or in Texas. More
This is the 3 time I by at this dealership and they have great people great people More























