
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I bought a new vehicle from Sherri Goodwin over ten years ago and had a wonderful experience. When I returned ten years later looking for another, I was greeted promptly, gave my name and hooked up with Sher ago and had a wonderful experience. When I returned ten years later looking for another, I was greeted promptly, gave my name and hooked up with Sheri immediately. It's nice to deal with the same person again without any hassle. They didn't have the car I was looking for on Saturday so I left and continued my search. Tuesday I was surfing the old interweb and got a call from Sherri to see if I had found one. She said she would find me one exactly how I wanted it and at my price. By Saturday, I was driving my new car. I was in and out in an hour.... I never had a better buying experience. More
Crystal Sanders was absolutely phenomenal. My entire experience with Crystal and Marie (in the finance department) was 'top notch'. Here's my story...time was of the essence as I was in need of new car experience with Crystal and Marie (in the finance department) was 'top notch'. Here's my story...time was of the essence as I was in need of new car and needed it very quickly. I 'internet shopped' for several hours on July 29th after my former vehicle broke down unexpectedly. A friend passed along Crystal's name to me as he had recently purchased a Ford truck at Five Star Ford. Early on the morning of July 30th, I contacted Crystal and told her what my requirements were in order to purchase a new vehicle. To be honest, I never dreamed she could work as efficiently and have me in the perfect vehicle within 3 hours. Additionally, she teamed with Marie to make my finance experience easy and worry-free. Your mother/daughter duo is exceptional. As long as Crystal is at Five Star, you will have me as a repeat customer. Thanks for the great service - Crystal is the BEST! More
Love my car and love the quick easy experience!! In and out in under 3hrs! My family and I have all gotten cars from Lee Clanton and are satisfied! out in under 3hrs! My family and I have all gotten cars from Lee Clanton and are satisfied! More
My family and I needed new cars very badly and these dealers helped us find TWO cars at reasonable pricing, despite the fact that it was early in the morning on a Saturday. Completely satisfied. dealers helped us find TWO cars at reasonable pricing, despite the fact that it was early in the morning on a Saturday. Completely satisfied. More
Jessy was one of the better service advisors I have had at five star ford NRH. Although all of the advisors have been good, Jessy went the extra mile to answer questions, address concerns I had about my ve at five star ford NRH. Although all of the advisors have been good, Jessy went the extra mile to answer questions, address concerns I had about my vehicle, and arrange transportation to and from my home while my vehicle was being repaired and kept overnight; he even helped me carry my two car seats back into the waiting area. Jessy took the time to personalize my experience by taking a few moments to ask questions so he could get to know me a little. He made me feel like a valued customer and I will most definitely be returning to him for service. More
I went in with an hour lunch break and agenda. I had already had a perception of how car salesmen are and haven't had to deal with one in 10 years. So I was blown back by how non pressuring and super ni already had a perception of how car salesmen are and haven't had to deal with one in 10 years. So I was blown back by how non pressuring and super nice David Hyche was and very understanding that I was on a time line from lunch. He was just helping me learn on all the new cars that I hadn't driven one in 10 years since my car has been my rock that long. So in other words I knew then I would want to buy my car from him since he made me feel comfortable and wanted me to get the right car for me for another 10 years. I will highly recommend David Hyche to all my friends and family to buy their next car from in the future. Sincerely, Courtney Helm 214.629.7202 More
This was an absolutely perfect experience. From beginning to end it was so easy and I can't wait to purchase another vehicle from the great dealership and the great people I worked with. to end it was so easy and I can't wait to purchase another vehicle from the great dealership and the great people I worked with. More
This vehicle was the second used car within 3 years sold to me by Jim Fairweather. I actually requested him after the first one. Good car also to me by Jim Fairweather. I actually requested him after the first one. Good car also More
Mr. Sam Limo came in on his day off to help me get into the truck of my dreams. He never once pushed the buy, or pressured me in any way. When we quickly settled on a price I could live with and got the p the truck of my dreams. He never once pushed the buy, or pressured me in any way. When we quickly settled on a price I could live with and got the paper work rolling, we had a wonderful conversation that left me feeling right at home with another farm boy, even tho we grew up a half a world apart. When Mr. Tut (Elbert Edwards) took care of the financial paper work as quickly and smoothly as possible I was amazed at what truly nice folks I had found. In such a large dealership I really didn't expect to be treated with the friendliness and near family atmosphere that I found. Thank you both Mr. Limo and Mr. Tut, you guys made a 5 hour drive to look at a truck into an experience to remember! More
Brought my car in for warranty service and Ron was very helpful, friendly, professional and courteous. He even attempted to retrieve an errant lipstick which has somehow managed to get into an air duct. helpful, friendly, professional and courteous. He even attempted to retrieve an errant lipstick which has somehow managed to get into an air duct. I really appreciate him taking the time an effort to do this as it is not in hi job description. Ron made sure that I knew how long the diagnostic would be, that the part may have to be ordered, how long that might take and an the approximate amount of time of the repair and notified me when the part came in. More