Five Star Ford

Lee Clanton has been an exceptional salesperson working with me from the beginning ,during and end of my journey of choosing to purchase my special order mustang . He has truly made it a stress free and en with me from the beginning ,during and end of my journey of choosing to purchase my special order mustang . He has truly made it a stress free and enjoyable experience through his excellent customer service and his pleasant personality. He is still there for me for any questions or further services i need. I am very pleased with my Mustang Convertible and the service from Lee and Five Star Ford. Thankyou, Patrice Matz More

After working with Mel a few months before our purchase I eventually decided not to buy at that time. Finally ready to make it happen I contacted Mel with a deal I had from another dealership whos customer s eventually decided not to buy at that time. Finally ready to make it happen I contacted Mel with a deal I had from another dealership whos customer service I really didnt like. After Emailing Mel to see if they had a similar truck he sent me back an email with multiple options and worked with me through email to get every option I was looking for. My wife absolutely hates buying cars and since I was trading in her car I had to bring her along. Mel not only took that hint but handled absolutely everything for us without us needing to be at the dealership. His honesty, hard work and willingness to go the extra mile really won us over. On the day we decided to purchase the truck we made it very clear we only had around an hour and a half before we had to be somewhere. The dealership fast tracked us through all the paper work and essenital meetings in order to get us out on time. Not only did they get us out on time they got us out ahead of schedule. Now it may sounds too good to be true, but even my wife said she was WOWED by there customer service and attention to detail. We will definately think about this dealership the next time we are looking to purchase a new car. More

David Deger and Anthony Snyder meet and exceeded my expectations, I would recommened these two to any of my friends or family that are in the market for a new / used vehicle, there knowledge and profes expectations, I would recommened these two to any of my friends or family that are in the market for a new / used vehicle, there knowledge and professional manner are big plus, plus. More

My wife was in the market for a new car, and chose a 2013 Ford Fusion. I was there for the sales process, and salesman John Little made this such a pleasant, easy experience. There was an absolute lack of pr Ford Fusion. I was there for the sales process, and salesman John Little made this such a pleasant, easy experience. There was an absolute lack of pressure or hurry. He made my wife feel like she was the single most important sale he had ever made. Tony Snyder, who was our finance manager, added to the experience. He worked with his computer screen facing us-no secrets, and spent a solid 20 minutes looking through the many finance options available to find us the best interest rate. We have very good credit, yet he found a rate which was way better than what we expected, At least twice during the process, he would check his computer and actually found us a better rate than when he started the session, That is truly looking out for the customer's interest! This was a such a great experience, and I was nearing the point that I wanted to trade in my truck, so I decided-based on my wife's experience-to explore trading in a little early. The "luck of the draw" again teamed me with John Little and Tony Snyder, and the experience was actually even better than my wife's. Same pleasant experience, smooth process and being treated like family. No pressure or hassle. I also felt like the only person that Five Star Ford was interested in, although many people were there. They made this an easy decision, and after having an identical experience with Tony at finance, I drove home in a new 2013 F-150. Regardless of your situation, if you are thinking about a new vehicle, you definitely should consider Five Star Ford in North Richland Hills. More

We had purchased a Ford Escape four years ago and have been very happy with the Escape. We were looking for something larger and wanted to check out the Explorer. Our salesperson wasn't pushy and was very been very happy with the Escape. We were looking for something larger and wanted to check out the Explorer. Our salesperson wasn't pushy and was very helpful with our search. We did purchase a Explorer and got exactly what we wanted. Overall experience was very pleasant. More

My experience with 5 star Ford started over the internet, then over the phone, ending with two personal visits with Mr. Clanton. When I decided to purchase a new pickup I called and one was available, drivi then over the phone, ending with two personal visits with Mr. Clanton. When I decided to purchase a new pickup I called and one was available, driving to Ft. Worth it was ready and waiting for me. With a test drive and further visit with Mr. Clanton I was directed to talk with the finance manager. This was a pleasure from my part, a short time later I signed all the paper work and was leaving for the trip back home. During the three visits to this dealership I was treated in a very friendly and respectful manner. At no time was high pressure sales tactics or overbearing manner used. My time with all the employees I met and talked to was very friendly and professional. Thank you Lee and Michael. I will be back!!!!!!! More

This was BY FAR the easiest auto purchase I have ever had! I was treated with the utmost respect and courtesy at all times!! I walked out of Grand Prairie Ford the week before because the salesperson was had! I was treated with the utmost respect and courtesy at all times!! I walked out of Grand Prairie Ford the week before because the salesperson was very disrespectful to me, and had almost given up on my dream of another Mustang. I am so glad I found your dealership! More

Wonderful experience! We will definitely shop here again. Dave found us the perfect Expedition, had the DVD players installed and we picked it up in 2 days! This is our 3rd Expedition! again. Dave found us the perfect Expedition, had the DVD players installed and we picked it up in 2 days! This is our 3rd Expedition! More

My name is Ethel English, my husband, Bobby English sr, and I were at 5 Star Ford Saturday July 27, 2013 and purchased a new (2014) Escape. Mr. El Darazi was the greatest. He answered all our questions, m and I were at 5 Star Ford Saturday July 27, 2013 and purchased a new (2014) Escape. Mr. El Darazi was the greatest. He answered all our questions, made everything so easy for us. We already have a 2008 Escape and really love all the new things that are on the 2014 Escape. Mr. El Darazi had such patience showing us how it all worked, then made sure we knew about the training class so that we can get the most from our new Escape. Mr. El Darazi made us feel so comfortable while we were there, and we appreciated that. Buying a new car is a major purchase for us, and Mr. El Darazi is an important factor in our choosing 5 Star Ford. We have used 5 Star for service on our vehicles and they are also great, we wouldn't go any other place, to know you have a sales staff with the same caring attitude was a great experience. Thank you Alfred El Darazi for your help in making our purchase a great experience. Thank you 5 Star Ford for the employees you have, your sales staff, finance, and service department. Mr. and Mrs. Bobby English Sr. More

Alfred Is always the gentleman and his only interest is making the customer happy. I am a repeat customer and that speaks volumes in itself. making the customer happy. I am a repeat customer and that speaks volumes in itself. More