
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From the first e-mail and follow up phone call, Aaron Diaz demonstrated that he was truly interested in our finding the right car. He made the entire car shopping experience enjoyable, and we always felt Diaz demonstrated that he was truly interested in our finding the right car. He made the entire car shopping experience enjoyable, and we always felt that we were in capable and friendly hands. All the best to Aaron and the 5 Star team! Jan and Carrie Carr More
We were looking for a good quality used vehicle for our sister. Justin was knowledgeable about the car we selected, provided the Car Facts, and was a no pressure salesman. We agreed on the price, and Maris sister. Justin was knowledgeable about the car we selected, provided the Car Facts, and was a no pressure salesman. We agreed on the price, and Marisa contacted us the next day to advise we could come pick up our car. Justin and Marisa were both a pleasure to work with and are both assets to Five Star Ford. We will definitely refer our friends and family to Five Star Ford. More
When I started my day today buying a new car was not on my priority list. Then I got the call from Aaron Dias advising how he could help get me out from under my current car and be able to drive what I wan my priority list. Then I got the call from Aaron Dias advising how he could help get me out from under my current car and be able to drive what I want NOW. With Aaron I felt very comfortable and assured that I would be getting exactly what I wanted. He did a great job! I will highly reccommend him to all my friends that are looking for a great deal and a salesman that makes you feel good about your purchase. More
Mr. Robert Wood took extra time and demonstrated a genuine personalized (way beyond the norm) effort in assisting us with what we needed in our vehicle choice and purchase on "Christmas Eve". He compl genuine personalized (way beyond the norm) effort in assisting us with what we needed in our vehicle choice and purchase on "Christmas Eve". He completed our sale/paperwork with ease and timeliness...I was amazed! So, this is the second time we have experienced Robert's assistance in purchasing a vehicle from Five Star Ford. I will always be a returning customer...and highly recommend to others, his expertise and commitment to excellent customer care and concern. More
Justin Compton once again came through for me when I needed to find a vehicle for my daughter. Justin cares about his customers, and he goes that extra mile in making sure his customers are satisfied. needed to find a vehicle for my daughter. Justin cares about his customers, and he goes that extra mile in making sure his customers are satisfied. I have bought several vehicles from Justin and he is the only salesman I will see. Like I said earlier, Justin cares about his customers and you are not just a number. Justin is honest, no taking your keys to try and keep you in your seat like I have seen at other dealerships. The next vehicle I buy will once again be from Justin Compton. I would recommend Justin and Five Star Ford to anyone in the market for a vehicle. The atmosphere you feel at Five Star Ford is quite different from any other dealership. Five Star Ford really stands out to me as one of the best dealerships in the country!! More
I am very pleased to give Five Star Ford and Lee Bates (our Sales Rep) and excellent rating for making the car buying experience for my parents (John and Marliyn Ohde) so wonderful. All the cars that my f (our Sales Rep) and excellent rating for making the car buying experience for my parents (John and Marliyn Ohde) so wonderful. All the cars that my family has purchased over the years and from different dealerships, I do not think there has ever been a more wonderful experience as with Five Star Ford. Thank you again for the wonderful car buying experience. It is so refreshing in the customer service industry to receive such treatment as this. We would especially like to say a special thank you to Lee Bates for all of his assistance, knowledge, respect and kindness that was given to my family. I do apologize but as I have forgotten the finance manager's name, we would also like to extend a thank you for his assistance as well. Thank you, Kimberly Ohde (daughter of John and Marilyn Ohde) More
I would absolutely recommend 5 Star Ford and Bob and Mel to anyone! They were friendly and extremely helpful. We felt at ease from the moment we stepped in. Mel and Bob worked very hard on trying to get to anyone! They were friendly and extremely helpful. We felt at ease from the moment we stepped in. Mel and Bob worked very hard on trying to get the perfect fit for us! The price was excellent and we never had to deal with haggling. Bob and Mel came under what we wanted to pay per month, and I felt like that was part of the great customer service. We never felt pressured, and they were always accomodating. I have never had such a great experience with buying a new car, and my husband actually enjoyed it too, which is a big deal! We will absolutely be buying our cars here from now on! Thanks guys! -Kayla and Sam Carter More
Our experience in buying a new vehicle through Five Star was outstanding! Everyone was very helpful, beginning from the time we drove up to the signing of the papers. John was absolutely great in every aspe was outstanding! Everyone was very helpful, beginning from the time we drove up to the signing of the papers. John was absolutely great in every aspect of the sale. He handled our sale like if we were the only ones at the dealership, it felt great to know that someone treated us with such priority. He took the time to explain and work with us. Honestly, he went above and beyond to give us what we wanted and because of him, I think we were able to drive out of there in a brand new vehicle. Alfred and Mike were also great in assisting with the sale. Everyone contributed and treated us with fairness and respect. We would definitely purchase a vehicle from Five Star again and again as well as refer customers to this great team! Thank you to all involved in our sale! More
This is the third time that we have purchased a vehicle from Alfred. He was very helpful and went beyond the call of duty in seeing that we got the vehicle that we wanted at the price we could afford. He from Alfred. He was very helpful and went beyond the call of duty in seeing that we got the vehicle that we wanted at the price we could afford. He did not pressure us but answered all our questions, showed us several vehicles which we took out for test rides, and even let us walk away and think on it overnight when we could not find what we were looking for. On our return he continued to work with us to secure the vehicle we wanted. We left with a car that was four years newer than our old one with more options and at a monthly rate which was slightly lower than what we were paying for our current vehicle. And all that with NO out of pocket money from us. More
Sam Limo was an excellent sales representative; polite, courteous, sense of humor. All good traits for me. i would recommend Sam to anyone for car sales. And of course i recommend Ford to all my friends. courteous, sense of humor. All good traits for me. i would recommend Sam to anyone for car sales. And of course i recommend Ford to all my friends. More