Five Star Ford

Courteous, professional, no mouse-house, fun atmosphere. Aaron qualified the customer, directed his sales to the correct buyer (the wife) and laughed at the husband's lame jokes. Finance was again, no undu Aaron qualified the customer, directed his sales to the correct buyer (the wife) and laughed at the husband's lame jokes. Finance was again, no undue pressure to up sale items that we did not want to purchase. This was a pleasant experience. More

This is the second truck that I have bought from Marissa at 5 Star NRH... She is extremely helpful and accomodating in the process and I would recommend her and the dealership to anyone who is looking for a at 5 Star NRH... She is extremely helpful and accomodating in the process and I would recommend her and the dealership to anyone who is looking for a new car. More

Great experience. We have purchased multiple autos from Justin and Mike, and it is always a pleasure to work with them. We will continue to patronize Five Star Ford and recommend it to our friends and nei Justin and Mike, and it is always a pleasure to work with them. We will continue to patronize Five Star Ford and recommend it to our friends and neighbors. More

After working my way around the highway construction I was greeted as I got out of my truck. I was asked if needed help or someone in particular. I asked "Alfred". I was immediately walked to Alfred and g was greeted as I got out of my truck. I was asked if needed help or someone in particular. I asked "Alfred". I was immediately walked to Alfred and greeted by him. We discussed my need for a pickup and he brought one up to show me then drove me around looking at the other inventory. I discussed what I wanted and he set out to find that truck for me. I then left town and said I would return Saturday. I actually drop in Friday afternoon to have my pickup appraised. That was quickly accomplished and we agreed I would trade in my truck. Told Alfred I would return Saturday morning, as previously agreed, to buy the new truck. Alfred was completely ready Saturday morning and he had the truck parked by the dealership, completely ready to drive off. I was then taken to the finance manager, who was another professional. Great experience. Everyone did an excellent job. Could not asked for a better overall experience. More

Absolutely hands down this best buying experience I have ever had! We knew Alfred from a precious buy for a new Ford F150 and now our second! He was wonderful! He got what we wanted in payment and trade-in ever had! We knew Alfred from a precious buy for a new Ford F150 and now our second! He was wonderful! He got what we wanted in payment and trade-in value! Greatest time spent with him and our fiance guide Anthony! Thank you Sam Pack! We love our truck and plan to send Alfred our son and my sister to see him! Thanks again Alfred you did a fabulous job for us!! The Mitchells More

Dealt with Sherri Goodwin online regarding my new Fusion. She was very easy to work with. Was unable to meet with her due to our schedules so she had John Little give us a test drive and we finished the de She was very easy to work with. Was unable to meet with her due to our schedules so she had John Little give us a test drive and we finished the deal with him. John gave us all the time we needed on the drive. A real test drive unlike other dealers. He also researched every aspect of the car and answered all of my and my husband's detailed questions. We are both very analytical. And at the end of the day, We left with a great deal on a new 2013 Fusion. Absolutely LOVE the CAR. Thanks, John and Sherri. More

I went to Five Star Ford in search of a gas saving car. I looked at the car online and was very interested. The price was great and the car was very cute! Everyone was friendly and gave great customer servic looked at the car online and was very interested. The price was great and the car was very cute! Everyone was friendly and gave great customer service to my family and I. I got a great deal and got the car the next day with a full tank of gas and was very clean. It was my first purchase and I will keep going back to Five Star Ford and recommend it to my family and friends. More

Had a really good overall experience at the dealership and I worked w/ a great, no pressure, knowledgeable sales associate and I ended up w/ the perfect car for me. Thanks Jimmie W. and I worked w/ a great, no pressure, knowledgeable sales associate and I ended up w/ the perfect car for me. Thanks Jimmie W. More

Alfred was great. I knew what I wanted when I arrived at dealership told Alfred and next thing I know I driving my new Mustang. Great service. :-) dealership told Alfred and next thing I know I driving my new Mustang. Great service. :-) More

We were looking for a particular Gotta Have It Green Mustang and our daughter found it on the internet at the Five Star Ford in NRH. So, at 7:30 pm we rushed to the dealership, 15 miles away, and Alfre Mustang and our daughter found it on the internet at the Five Star Ford in NRH. So, at 7:30 pm we rushed to the dealership, 15 miles away, and Alfred greeted us like it was 10:00am. When we told him the car we were there for he said he just sold that one, but he would look to see if there was another. Fortunately, there was another one. He said the car was in a different location and had to be brought to the dealership due to the issues of the road construction. So he asked us to come at 10:00 the next morning and drive the car. We went the next morning, the car arrived soon after we did, while Alfred entertained us, answered questions, and did some preliminary paperwork. We drove the car and he met the price quoted online and we didn't even have to talk to other sales managers to get the deal done. Alfred did it himself. While we were in the finance department, Alfred had the car readied for delivery so that by the time the papers were signed and we were ready to go, the car was ready too! This was the last day of the month and we were in and out in less than 2 hours, including the test drive! Thanks, Alfred, and Five Star Ford! More