
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We bought a 2010 Escape in 2009 from Five Star Ford and Tony was our salesman then . We chose to buy a 2013 Explorer and we wanted Tony to be our sales person . He is very compasionate to his customers nee Tony was our salesman then . We chose to buy a 2013 Explorer and we wanted Tony to be our sales person . He is very compasionate to his customers needs and what they want . VERY HELPFUL. Thank you Tony. More
Overall fantastic experience...Aaron (sales) and Anthony (financing) were unbelievably helpful and friendly thru it all. Will buy all future trucks from Five Star based on recent experience (financing) were unbelievably helpful and friendly thru it all. Will buy all future trucks from Five Star based on recent experience More
The sale reps were frendily and the price for the truck was very good. Had a issue with the truck after I bought and the delarship repaired it at no charge. I have ahd the truck for 4 months now and it ru was very good. Had a issue with the truck after I bought and the delarship repaired it at no charge. I have ahd the truck for 4 months now and it runs very well. More
Low pressure sales environment. Chad was a nice, respectful, and helpful sales person. Chad and the finance department cut us a great deal with an extended warranty. I would recommend the dealer and respectful, and helpful sales person. Chad and the finance department cut us a great deal with an extended warranty. I would recommend the dealer and the Ford brand. More
Marisa went above what I would have expected a sales person to do to help be get the auto that I wanted. I will definitely recommend her to friends and family. Thanks Marisa! person to do to help be get the auto that I wanted. I will definitely recommend her to friends and family. Thanks Marisa! More
I've bought used here before but last night I bought my first brand-new Ford F150 and it was an enjoyable experience. Everyone was positive and friendly an non of that stereotypical sales nonsense. Th my first brand-new Ford F150 and it was an enjoyable experience. Everyone was positive and friendly an non of that stereotypical sales nonsense. That alone makes me happy I purchased my truck here and not elsewhere. I highly recommend this dealership. More
We highly recommend seeing Carlos Perez if you are in the market for a new or used car. He was knowledgeable, friendly, all about customer service without being pushy. As a matter of fact his first remarks market for a new or used car. He was knowledgeable, friendly, all about customer service without being pushy. As a matter of fact his first remarks to us is what really grabbed us and pushed us towards buying from him. As we got out of our car he stayed at a slight distance (not bombarding us at all) and after asked what we were interested in if he could tag along with us or if we prefer to be left alone for a bit. THAT thoughtfulness was so atypical of previous experiences that we were sold on him. We have used the same salesman for 9 cars since 2002 but he retired this past year so we had to start from scratch. I am pleased to say that Carlos is our next Ozzie. Thank you Carlos and for 5Star Ford for hiring someone with the right touch! More
Buying a car can be a daunting experience to say the least, but I have to say I was presently surprised with the amount of professionalism, courtesy, and respect that was displayed by my sales person, P least, but I have to say I was presently surprised with the amount of professionalism, courtesy, and respect that was displayed by my sales person, Paul Guinyard and the entire team at FiveStar Ford. I would definitely buy another car from them and will be recommending Mr. Guinyard and FiveStar to everyone I know. Thanks for a great experience!! More
John Little and his brother Bob Little were very polite and made the whole experience fun. They had great attitudes and showed excellent professionalism. I would use these guys again! I enjoyed their inte and made the whole experience fun. They had great attitudes and showed excellent professionalism. I would use these guys again! I enjoyed their interaction. More
I have purchased 11 vehicles from 5 Star Ford, 8 new & 3 used. I have had some problems, but 5 Star always solves the problems to my satisfaction. I have had the same relationship with 5 Star Ford Serv & 3 used. I have had some problems, but 5 Star always solves the problems to my satisfaction. I have had the same relationship with 5 Star Ford Service, they give great service & when a there is a problem they address immediately. Alfred & Patrick worked very hard and took take care of all my needs. They were very knowledgeable in each of their dept. Alfred & Patrick are great assets for 5 Star Ford. More