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Five Star Ford

North Richland Hills, TX

4.9
8,632 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,632 reviews

May 23, 2013

We bought a 2010 Escape in 2009 from Five Star Ford and Tony was our salesman then . We chose to buy a 2013 Explorer and we wanted Tony to be our sales person . He is very compasionate to his customers nee More

by NEDRAWall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mellado, Greg Foster
May 23, 2013

Overall fantastic experience...Aaron (sales) and Anthony (financing) were unbelievably helpful and friendly thru it all. Will buy all future trucks from Five Star based on recent experience More

by JehramyForks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias/Anthony Snyder, Anthony Snyder, Aaron Dias
May 22, 2013

The sale reps were frendily and the price for the truck was very good. Had a issue with the truck after I bought and the delarship repaired it at no charge. I have ahd the truck for 4 months now and it ru More

by alrami1
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Fairweather
May 22, 2013

Low pressure sales environment. Chad was a nice, respectful, and helpful sales person. Chad and the finance department cut us a great deal with an extended warranty. I would recommend the dealer and More

by TylerMange
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ritter
May 19, 2013

Marisa went above what I would have expected a sales person to do to help be get the auto that I wanted. I will definitely recommend her to friends and family. Thanks Marisa! More

by suebrannan1
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Recommend Dealer
Yes
Employees Worked With
May 18, 2013

I've bought used here before but last night I bought my first brand-new Ford F150 and it was an enjoyable experience. Everyone was positive and friendly an non of that stereotypical sales nonsense. Th More

by JStonitsch
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Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
Freddie Valdovinos
May 16, 2013

We highly recommend seeing Carlos Perez if you are in the market for a new or used car. He was knowledgeable, friendly, all about customer service without being pushy. As a matter of fact his first remarks More

by cousineddie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2013

Buying a car can be a daunting experience to say the least, but I have to say I was presently surprised with the amount of professionalism, courtesy, and respect that was displayed by my sales person, P More

by Lbyerly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Guinyard
May 12, 2013

John Little and his brother Bob Little were very polite and made the whole experience fun. They had great attitudes and showed excellent professionalism. I would use these guys again! I enjoyed their inte More

by sbgreenwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Dias
May 11, 2013

I have purchased 11 vehicles from 5 Star Ford, 8 new & 3 used. I have had some problems, but 5 Star always solves the problems to my satisfaction. I have had the same relationship with 5 Star Ford Serv More

by 78hl31vj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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