Five Star Ford

I was in the market to buy a new Ford Fusion. I did all my "pre-buying" homework and knew what I wanted. Looking at dealerships came next; Five Star in North Richland Hills had the selection and so I cont my "pre-buying" homework and knew what I wanted. Looking at dealerships came next; Five Star in North Richland Hills had the selection and so I contacted them. I emailed the Internet sales team and Jim Rich immediately replied and assured me that he was the person to put me in the car I wanted. I gave him a little bit of a hard time in my email, telling him that my time was valuable to me and I didn't want to sit at the dealership all day. He did a great job lining up a few vehicles for me to test drive and I was sold within 90 minutes. I picked my car and returned the next business day to sign documents, give them my trade in and pick up my fantastic new Fusion. It was fast friendly and not stressful in the least. Jim knows what he is doing and did me well! Thanks Five Star and thanks Jim. More

Professionalism and straight forward dealing is what I've twice experienced while Marisa and team have put me in the trucks I wanted at the price point I needed. Props also to Bob Little in finance and I've twice experienced while Marisa and team have put me in the trucks I wanted at the price point I needed. Props also to Bob Little in finance and William Conner in after market. I will deal only with Marisa Thompson for as long as she sells Ford products, and highly recommend her to anyone interested in getting into a new vehicle. More

This is the third time we have dealt with Aaron and his enthusiasm is absolutely captivating. He make us feel like we are his only customers and the world stops when he is dealing with us. His genuine frie enthusiasm is absolutely captivating. He make us feel like we are his only customers and the world stops when he is dealing with us. His genuine friendliness, professionalism, and outright truthfulness is refreshing in our time when "pushy" salesmen seem to be the norm. We look forward to dealing with him again in the future. More

Jimmie was very courteous and very helpful in explaining everything. He was especially helpful in entertaining our 5 year old daughter while my wife and I discussed the purchase. It was definitely one of th everything. He was especially helpful in entertaining our 5 year old daughter while my wife and I discussed the purchase. It was definitely one of the more pleasurable experiences for the whole family. More

Experience was great David was great to work with had been to seveeral other dealer ships around the metroplex including the Gmc dealer chose Five star for the best deal, been to seveeral other dealer ships around the metroplex including the Gmc dealer chose Five star for the best deal, More

Absolutely the best car buying experience I have ever had. I've purchased nine new vehicles throughout my life and never had what I would call a "great" experience until now. I was expecting to have to h had. I've purchased nine new vehicles throughout my life and never had what I would call a "great" experience until now. I was expecting to have to haggle over the price of my trade in and the price of the new truck. Neither happened. Lee gave me prices on both vehicles that I was more than pleased with. Service was excellent also, Sam in aftermarket helped me order add-ons and gave me a truck to use while they were put on. Overall this was a great experience for me. Lee I will see you soon when we bring in my wife's Flex to trade in for a new one. More

I was able to locate this dealership as it came up on numerous search programs for cars. After two months of looking around I decided on 5 Star. I went and as soon as I parked Mr. Farantelli immediately numerous search programs for cars. After two months of looking around I decided on 5 Star. I went and as soon as I parked Mr. Farantelli immediately asked if I needed any help. I talked with Justin Compton, we went back and forth over car details and I was able to execute a test drive. I went and spent three more days checking around for other deals. Unfortunately, the dealership is too far from my mechanic and it took a small snafu in paperwork to allow me the opportunity to get it looked at. Mechanics found nothing wrong, in fact they mentioned the previous owner had taken good care of the engine even replacing all the hoses. Good stuff. Compton wasn't kidding when he announced, "there is nothing wrong with that car". I still haven't found a dealership with better options. More

Our sales consultant, John Little, went above and beyond to find just the right car for us. He spent hours with us in test drives and searches to locate a car that met all our criteria. He was extremely p to find just the right car for us. He spent hours with us in test drives and searches to locate a car that met all our criteria. He was extremely patient with us. His efforts paid off. We purchased a 2013 Ford Escape Titanium in the color we wanted with all the features we wanted. He has been very attentive to all our needs and remains available for us when we have questions. We love our car and look forward to continued great service in the future. We will be recommending John and Five Star to anyone we know who is in the market for a new car. More

I was completely satisfied with my trip to Five Star Ford. David was very professional, and very down to earth. We had looked at a F150 and a Flex, he toof the time to show us both of them and answer al Ford. David was very professional, and very down to earth. We had looked at a F150 and a Flex, he toof the time to show us both of them and answer all of our questions. After the sale he helped my wife get all of her personal things out of the car we were trading, and load them in the truck. Was a nasty cold day, but we drove out in the brand new truck that we wanted, and at a very good price also. Everyone we talked to at Five Star was great, but David was really great walking us through the whole process down to syncing our cell phones with the radio. Love the performance, and the look of our new Ford Truck. When I get ready to buy another vehicle I will be looking David up again. My company uses Five Star for our fleet trucks. I have been dealing with the service department for a while now I always get great service, that is one of the reasons why I chose to buy from Five Star Ford. Would recomend this dealer and this salesman to anyone. More

Alfred El-Darazi is the best, he sold my husband and I both of our cars and is such a joy to work with. He is very knowledgable and helpful. I wouldn't go to anyone but him for my car needs. Thanks Natali both of our cars and is such a joy to work with. He is very knowledgable and helpful. I wouldn't go to anyone but him for my car needs. Thanks Natalie and Chad Dennehey More