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Five Star Ford

North Richland Hills, TX

4.9
8,586 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,586 reviews

January 11, 2013

When we arrived, Lee was outside in the very cold weather all in heavy coat, gloves and hat. What a trooper!! We instantly talked to him first and he was friendly right from the start. He was very personabl More

by jtwhitehead6970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bates
January 10, 2013

My sale took three visits and a lot of time from both salespersons. I took no less than 6 test drives and was very demanding. Only Breiana could have handled me those days with her charm and wit and st More

by Villafuerted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Breiana Lopez
January 10, 2013

This was my first time shopping for a new car. My uncle recommended Five Star Ford since he had recently purchased a new vehicle himself. He also recommended for me to go to his salesman Freddie. It was a More

by MichaelMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Valdavinos, Freddie Valdovinos
January 07, 2013

My thanks and compliments to a team who has given new meaning to "Customer Appreciation". We were in a very unfortunate situation, and rather than taking advantage of our predicament, Terry Rich, Eddie L More

by jeff.holmes.7359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Rich
January 07, 2013

I checked with several Ford dealerships in the region: Sam Limo at Five Star Ford gave me a quote over the internet that was significantly lower than any of the others. As I continued to work with Five S More

by rrombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 06, 2013

Great customer service, Mr. El-Derazi made sure that i was 100% satisfied with my purchase & went the extra mial to make sure of that. More

by coolwest2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 05, 2013

I would reccomend anyone that is looking for a new car to go to 5 Star ford. My first experience 4 years has not very good but since that time I have purchaesd two New cars and they have delivered in every c More

by Bob Christie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doreen Parker Bainbridge
January 05, 2013

Best customer service I have received from a car dealership will recommend to family and friends. They made sure we were taking care of and satisfied with our purchase! Thank you for not making us f More

by Mariana1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hardick
January 04, 2013

Mr. Arguello had worked with me on buying a new F150 truck. Mr. Arguello was very involved with this sale. He knew everything about the F150 that i wanted to buy. He went out of his way to make sure i w More

by garyrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 04, 2013

Chad took the hassle right out of buying the car! He was very helpful! I have already referred someone to him! Thanks Chad! We love our Ford Edge! More

by Mavchr21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ritter
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