
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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When we arrived, Lee was outside in the very cold weather all in heavy coat, gloves and hat. What a trooper!! We instantly talked to him first and he was friendly right from the start. He was very personabl all in heavy coat, gloves and hat. What a trooper!! We instantly talked to him first and he was friendly right from the start. He was very personable and you can tell he was genuinely happy to have us as a customer and that we picked Ford to buy a truck. Everyone was so nice and helpful and the whole process was quick and painless! Great people to work with but Lee made it even better! Thank you! More
My sale took three visits and a lot of time from both salespersons. I took no less than 6 test drives and was very demanding. Only Breiana could have handled me those days with her charm and wit and st salespersons. I took no less than 6 test drives and was very demanding. Only Breiana could have handled me those days with her charm and wit and still kept me from walking out until I received the price I was willing to pay. She was quick to get in and out of each vehicle and for any question she couldn't answer she quickly got help with. She even gave me her personal cell phone number that allowed me to text any questions and she was always prepared for my arrival. Her knowledge of the cars features made the delivery quick and clean. Plus she was still friendly with a smile even though I must have driven her crazy. Alfred was instrumental in working numbers until we reached a deal. I am returning to trade in our 2008 Escape and will only work with Breiana on my next new car. More
This was my first time shopping for a new car. My uncle recommended Five Star Ford since he had recently purchased a new vehicle himself. He also recommended for me to go to his salesman Freddie. It was a recommended Five Star Ford since he had recently purchased a new vehicle himself. He also recommended for me to go to his salesman Freddie. It was a busy day but Freddie helped out allot. He was very knowledgeable about the models we looked at, and a good guy to talk with. In the end he helped me into a new 2013 Fusion and it's been great to drive around town. Major props to both Freddie and Five Star Ford. More
My thanks and compliments to a team who has given new meaning to "Customer Appreciation". We were in a very unfortunate situation, and rather than taking advantage of our predicament, Terry Rich, Eddie L meaning to "Customer Appreciation". We were in a very unfortunate situation, and rather than taking advantage of our predicament, Terry Rich, Eddie Laguana, and ALL of the 5 Star Ford team made our buying experience a true pleasure. This is the second occasion that we've been presented to 5 Star in which we've needed a friend...we've found that friend in 5 Star Ford, and will continue to sing their praises. Terry Rich, Eddie Laguana, Johnny Tisdale....EVERYONE at 5 Star Ford, you are truly a professional team. Thank you so much for this buying experience. Jeff & Sandy Holmes Arlington, TX. More
I checked with several Ford dealerships in the region: Sam Limo at Five Star Ford gave me a quote over the internet that was significantly lower than any of the others. As I continued to work with Five S Sam Limo at Five Star Ford gave me a quote over the internet that was significantly lower than any of the others. As I continued to work with Five Star Ford, all of the employees were extremely helpful and friendly. We purchased our car during the week just before Christmas, at the height of our business getting ready for the holidays. Sam was continuously patient with us as we came and went during all of the holiday chaos. The car was spotless when we picked it up, and Sam was really helpful as he worked with us to sync our phones to the bluetooth system in the car. I would highly recommend Five Star Ford and Sam Limo to anyone interested in a new Ford. More
Great customer service, Mr. El-Derazi made sure that i was 100% satisfied with my purchase & went the extra mial to make sure of that. was 100% satisfied with my purchase & went the extra mial to make sure of that. More
I would reccomend anyone that is looking for a new car to go to 5 Star ford. My first experience 4 years has not very good but since that time I have purchaesd two New cars and they have delivered in every c go to 5 Star ford. My first experience 4 years has not very good but since that time I have purchaesd two New cars and they have delivered in every catigory. Their follow up is great and they have treated everyone in my family very well. Once they knew what car I was loking for they went out and found it me. It was on their lot in a couple of days. More
Best customer service I have received from a car dealership will recommend to family and friends. They made sure we were taking care of and satisfied with our purchase! Thank you for not making us f dealership will recommend to family and friends. They made sure we were taking care of and satisfied with our purchase! Thank you for not making us feel like just another sell. More
Mr. Arguello had worked with me on buying a new F150 truck. Mr. Arguello was very involved with this sale. He knew everything about the F150 that i wanted to buy. He went out of his way to make sure i w truck. Mr. Arguello was very involved with this sale. He knew everything about the F150 that i wanted to buy. He went out of his way to make sure i was not put out in any way. I would like to thank Mr. Arguello for treating me and my family as a customer and not just another sale. More
Chad took the hassle right out of buying the car! He was very helpful! I have already referred someone to him! Thanks Chad! We love our Ford Edge! very helpful! I have already referred someone to him! Thanks Chad! We love our Ford Edge! More