
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a great experience at 5 Star Ford! My salesman, Josh Ingram, was courteous, informative, helpful, and never pushy. The entire experience was quick and easy! There was no constant back and forth o Josh Ingram, was courteous, informative, helpful, and never pushy. The entire experience was quick and easy! There was no constant back and forth on price, with the salesman leaving to check with the boss, and I wasn't hassled to buy extras I didn't want. Overall, it was a very impressive car buying experience. More
Alfred El-Darazi was great and answered all my questions. I liked his approach by not being pushy or in a hurry to make a deal. He took the extra step when he saw that I was having a hard time on choosing I liked his approach by not being pushy or in a hurry to make a deal. He took the extra step when he saw that I was having a hard time on choosing two possible trucks. So he parked them sided by side and he went over both of them so I could compare on the spot. He is very knowledgeable and eager to assist without using any pressure to get me to buy. He should be a manager or at least an instructor/teacher to show other sales associates how it's done. More
I have paid off 3 trucks at 5 star ford and would not have went anywhere else for my 4th. The customer service brings back memories of days gone by when cutomer's were treated with respect and appreciati have went anywhere else for my 4th. The customer service brings back memories of days gone by when cutomer's were treated with respect and appreciation for their loyalty. My sincer thanks to Rick Dike and Alfred El-Darazi for their help, patience good customer service. Sincerly, Teresa Wilburn More
I was very satisfied with my purchase. I felt that my salesman did everything he could to provide me the best price and vehicle for me. He explained in detail the features and made the buying process mor salesman did everything he could to provide me the best price and vehicle for me. He explained in detail the features and made the buying process more comfortable. If I were to purchase another vehicle I would definately go with him as my sales associate again. Thank You More
I was extremely impressed with the help I received from Justin and the overall ease of purchase. Things happened very quickly and I was very happy with the end result. I'd recommend 5 star to anyone I know Justin and the overall ease of purchase. Things happened very quickly and I was very happy with the end result. I'd recommend 5 star to anyone I know in the area needing a new vehicle. More
Jimmie Mathews did an outstanding job throughout the purchase process. There was absolutely no pressure during the process and it was the most enjoyable buying experience I have had at any dealership. purchase process. There was absolutely no pressure during the process and it was the most enjoyable buying experience I have had at any dealership. More importantly, Jimmie has maintained the outstanding service relationship after the point of sale to become the "go to" person for any other needs I may have related to my vehicle. He continues to go above and beyond long after he has closed the sale. I would purchase another vehicle from Jimmie and Five Star Ford. I would also recommend both to others in the market for a new vehicle. More
Having purchased more than 20 new vehicles in my lifetime, I have to say that Sherri and Anthony made this experience one of the best, if not the best I've had. They were straight forward, "no bull" lifetime, I have to say that Sherri and Anthony made this experience one of the best, if not the best I've had. They were straight forward, "no bull" type people. They recognized that they were dealing with an "educated consumer". We came to an agreeable purchase price and trade value without any haggling back and forth. To the prospective customer, I would say, know what you want, what it is worth in the market, and you will be pleased with your experience here. More
Actually enjoyed my interaction at this dealership.....That's quite a statement from me! People were superb from Jeff Smith, our salesman to Chad Ritter who agreed to meet us within our ti dealership.....That's quite a statement from me! People were superb from Jeff Smith, our salesman to Chad Ritter who agreed to meet us within our time limitations to the extremely competent service team that went out of their way to address a SYNC issue for me. When I'm in the market again, this is the first place I'll go to! Richard Grue More
Four years ago I purchased a vehicle from Tony Mellado at Five Star Ford and was extremely happy with his commitment to service and the customer. So when I was ready to go purchase another vehicle I went ba Five Star Ford and was extremely happy with his commitment to service and the customer. So when I was ready to go purchase another vehicle I went back in to see him. Unfortunately he was already busy assisting other customers that day and handed me over into the fully capable hands of David Hardick. If the service and dedication that these two salesman display then there is no doubt in my mind that this dealership deserves the award they receive every year. I would highly recommend Five Star Ford to anyone looking for a new or used vehicle. Tell them I sent you in! More