Five Star Ford

Mel at Five Star Fords internet department is top notch. I shopped around online, applied for financing, and set the rest up by phone. Mel had everything ready for me when I arrived. I highly recommend Wor I shopped around online, applied for financing, and set the rest up by phone. Mel had everything ready for me when I arrived. I highly recommend Working with Mel at Five Star Ford! More

Daryn was very easy to work with and went the extra mile in getting me the exact car I asked for at a very reasonable price. He's the best car salesman I've ever worked with and will recommend him to any o in getting me the exact car I asked for at a very reasonable price. He's the best car salesman I've ever worked with and will recommend him to any one looking for a new car More

Everyone was very friendly and helpfull. I found the truck that I was looking for and then some. Truck could of been detailed better than it was otherwise I was very happy with everything. truck that I was looking for and then some. Truck could of been detailed better than it was otherwise I was very happy with everything. More

FIVE STAR FORD, Thank you for the new F150, it rides FIVE STAR FORD, Thank you for the new F150, it rides great. David Hardick was a comfortable salesman to work with and informative. David really h FIVE STAR FORD, Thank you for the new F150, it rides great. David Hardick was a comfortable salesman to work with and informative. David really helped with my truck transfer though my busy schedule. Thank You Zac Bennett More

My husband and I had been looking for a couple of weeks now for a car for our daughter.We walked off a few other dealerships because they didn't seem to be a good fit.Lew Taylor showed us the Ford Edge,and now for a car for our daughter.We walked off a few other dealerships because they didn't seem to be a good fit.Lew Taylor showed us the Ford Edge,and things just clicked. Mr. Taylor was very pleasant and helpful. At no time did we feel pressured or rushed.We got the vehicle we wanted at a reasonable price,and our daughter couldn't be happier. More

Wonderful Fast Service. Straight up front salesman who did not waiste and time with the purchase of our new vehicle. Will buy from again! Thanks Lee. did not waiste and time with the purchase of our new vehicle. Will buy from again! Thanks Lee. More

Diron was very good at giving me the information I needed without applying pressure. I nornally do not last 5 minutes without walking away due to the high pressure to buy a car that day no matter if you are without applying pressure. I nornally do not last 5 minutes without walking away due to the high pressure to buy a car that day no matter if you are ready or not. More

I went in to the deaLership after studying the independent reviews of both cars and dealerships. I had decided I wanted a 2010 Ford Fusion, and I decided, based on dealer reviews, that I would w independent reviews of both cars and dealerships. I had decided I wanted a 2010 Ford Fusion, and I decided, based on dealer reviews, that I would work with Five Star Ford. I wasn't disappointed. Jason Howell was very professional and helpful in every way, and LISTENED to what I wanted. I actually wound up buying a new 2012, because the factory rebates made it the smarter choice. The whole process was quite easy and stress-free. I would recommend to anyone looking for a Ford product of a good used vehicle to go to Five Star and see Jason. The financing experience was also just fine. It could have been better had the finance man actually told me what he was asking me to sign. (There were multiple documents, of course). He would simply say "sign here", and I would have to ask "What is this document for?" I know that in his position, he's trying to run people through quickly, but I think most people would appreciate it if it was handled like "This is the odometer verification... please sign here. This is the financing agreement that shows the interest rate you will be paying and the amount of the monthly payment. Please sign here." Its not a big deal, of course, because the buyer should ask if they don't understand what they are being asked to sign. To have the explanation come first would simply be a better approach. More

The thing that impressed me most was that my wife received superior service there in 2010 with her vehicle lease. When I visited to do a new vehicle lease I received the same outstanding service. Kel received superior service there in 2010 with her vehicle lease. When I visited to do a new vehicle lease I received the same outstanding service. Kelly Addington is my sales rep and will be for as long as I lease or purchase my cars. He's a keeper. There was none of the "used car sale man BS" with him. I met the sales manager also and he impressed me with his straight up honesty. I look forward to a long and profitable relationship with you all. More

I was more than happy to give a "great" rating because I got awesome service. Justin was truly a delight, was able to answer all my questions, took care of business efficiently and quickly becaus because I got awesome service. Justin was truly a delight, was able to answer all my questions, took care of business efficiently and quickly because I was able to tell him exactly what I wanted for my granddaughter and there it was! He even made arrangement for the car to have a big, red bow on it when we came back with my granddaughter and picked it up. She was so happy. Justin then sat out in the car and went through the drill setting up the voice activated stuff with her and her Dad while her Mom and I sat at his desk and looked at the new Ford luxery vans coming out soon. I'll be back to see Justin when I'm ready to get a new van. This Five Star Ford location in North Richland Hills area is my very favorite Ford dealership. Bought an Escape there a few years ago and loved it! Can't wait for the vans to become available. The question below will be answered "Yes" because I'm assuming it is referencing the "dealership's showroom" at North Richland Hills. More