
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,583 reviews
Replacing a wrecked 2010 F-150, I returned to 5 Star and Diron. Diron helped me through various options clarifying what I really needed and wanted and made the deal. I've never had a more thorough professio Diron. Diron helped me through various options clarifying what I really needed and wanted and made the deal. I've never had a more thorough professional and honest dealer and dealership (Blue Oval) than 5 Star. Although I'd priced vehicles online, 5 Star gave this repeat customer just what I wanted. They were very accomodating and no pressure at all. I will not shop elsewhere. I can't speak enough for the 2010 F-150 with side airbags that saved my life. Also always purchase GAP insurance! More
I chose these ratings because they reflect my experience with the dealership, the atmosphere of the environment, the professional and curtious serice we received while at the dealership and making a choice with the dealership, the atmosphere of the environment, the professional and curtious serice we received while at the dealership and making a choice to the type of vehicle we were looking for. The salesman was very polite, professional, as well as make the paperwork process easy and painless. We were served within a timely manner upon arrival and made very comfortable while completing the process of our new vehicle purchase. More
I really had a great time at Five Star Ford. This is the second vehicle I have bought at this dealership and both times were very pleasant. This time I dealt mostly with new car salesman, Eric Petsch. He wa second vehicle I have bought at this dealership and both times were very pleasant. This time I dealt mostly with new car salesman, Eric Petsch. He was very friendly, knowledgeable and professional. He approached me immediately after my arrival and asked if he could be of assistance. Although I told him I was not going to buy a vehicle that day, he asked about my preference and proceeded to give me information about various models of trucks that might interest me. After talking to him over several days and having been given the opportunity to drive different trucks I decided to purchase an F 150 from him without looking at another dealership. We came to an agreement on the price of the new truck and on a price for my vehicle with relative ease. I also had some contact with Jeff Crabtree during the price negotiations and he also was very friendly, courteous and professional. He and Eric both seemed to be interested in not just selling a vehicle, but seeing to it that I was satisfied with the truck and the overall experience at Five Star. I would not hesitate to recommend this dealership to anyone wanting to purchase a new vehicle... More
Wife & I were looking to trade our 2003 Yukon Denali in for a truck, we had gone to Bankston Chevy and the used car salesman treated us like we're wasting his time, this makes twice now Bankston has tre in for a truck, we had gone to Bankston Chevy and the used car salesman treated us like we're wasting his time, this makes twice now Bankston has treated us this way. The next day we went to 5 Star Ford and met Jason, my wife and I looked at 4 trucks from 2006 to 2008 models. Jason offered us more for our trade then Bankston Chevy, we ended up buying a 2010 Ford F150 pick up, we were treated like the only customer they had. Jason had the truck washed & fueled up, the after market department Manager Sam was great also, we bought a remote starter w/alarm system they installed. Our son & a friend have bought from 5 Star in the past & was very happy, we will continue to do business with 5 Star Ford in the future. Thank You David & Lori More
This was the second time we purchased a vehicle from Five Star Ford and David Deger. The first time we purchased a pre-owned vehicle from him. We were planning to purchase a Chevrolet that morning from a Che Star Ford and David Deger. The first time we purchased a pre-owned vehicle from him. We were planning to purchase a Chevrolet that morning from a Chevy dealer, and I decided to contact Mr. Deger and ask him about a similar Ford. He quickly sent me several emails containing information I asked for, and copies of window stickers. We ended up being so impressed by what he sent that we went out to take a look and let him show us the new Fusions. He found us exactly what we wanted, right down to the color and amenities, and explained the Sync system and other advantages of the car, and then VERY quickly walked us through the financing process. We ended up with a much better rate than what we had been pre-approved for by another bank, and were able to take advantage of more incentives. We left with a car that was perfect, clean, had a full tank of gas, was exactly what we wanted, with an interest rate that was better than we could have hoped for. He helped us set up the Sync system and walked us through it. We could not have been more happy with Mr. Deger, or our experience at Five Star Ford. Based on everyone we met and interacted with, they are very serious about customer service, making sure you leave happy, and making sure you want to return again for your next purchase. More
Best car buying experience I have ever had. Marisa was by far the best sales person I have ever dealt with. She had her work cut out for her since I went into the dealership not really knowing what car I by far the best sales person I have ever dealt with. She had her work cut out for her since I went into the dealership not really knowing what car I wanted. She sat me down asked some questions about likes and dislikes then away we went. I know I wasn't the easiest sale she has ever had and she stuck with it and took the time to make sure that me and my wife were comfortable through the whole process. I would definitely recommend to anyone to check out Five Star and to ask for Marisa. More
First class treatment...This is the way it should go from start to finish. Please give my thanks again to all involved. This was the absolutly the best purchase experience I have ever had. Thanks agai start to finish. Please give my thanks again to all involved. This was the absolutly the best purchase experience I have ever had. Thanks again to all, I will begin to recommend your dealership to everyone I know in the market for a vehicle. Steve Harding More
My experience was of kindness, friendlyness, and professionalism. All thur the process I was kept informed regularly of where the vehicle was and that when the vehicle came in I was called immediat professionalism. All thur the process I was kept informed regularly of where the vehicle was and that when the vehicle came in I was called immediately. I want to thank David Deger, Sales and Stephen Finstad, Service for helping me with the transaction. I recommend to my friends, relatives, business associates, other vendors, suppliers, that they purchase Ford products from Sam Pack's Five Star Ford. They truly have outstanding products, superior service, at a great value. No wonder they have a successful business! More
Our experience with Five Star Ford was beyond awesome! In about 2 hours total, we had chosen, driven, been approved, signed paperwork, met the service team and been given an overview of our new car. I In about 2 hours total, we had chosen, driven, been approved, signed paperwork, met the service team and been given an overview of our new car. I cannot recommend the team at Five Star enough! You've made a lifelong customer and we will always recommend Five Star to our friends and family! More
We really appreciated the truthfulness of their newspaper ads. Other dealer/mfgs showed a price in their ads that was nowhere near the true cost due to dealer add-ons. This dealer and in particular our sales ads. Other dealer/mfgs showed a price in their ads that was nowhere near the true cost due to dealer add-ons. This dealer and in particular our salesman Eddie Laguna, was up front with the cost and extremely helpful in all aspects of our transaction. We would definitely recommend them to others we know. More