Back

Five Star Ford

North Richland Hills, TX

4.9
8,600 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,600 reviews

February 09, 2011

I am a repeat customer and will continue my association with 5 star Ford. The Fiesta and lease terms met our needs perfectly. Justin Compton was very professional and was able to discuss my needs and meet More

by seroland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Justin Compton
February 03, 2011

My husband and I usually dread the thought of going to a car dealership to purchase a vehicle, but since buying our car at Five Star, we know we won't feel that dread the next time. We have definitely foun More

by Judy Randle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Sondecker
February 03, 2011

Our experience with this dealership from the first phone call was very refreshing. Lee was very informed with the vechiles worked very hard to find us the exact one we were looking for. He also worked with More

by kellyrobyne
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lee Clanton. Bob Little
February 02, 2011

We have bought lots of cars in our life, and this one was the most courteous and straightforward of any we have dealt with. This applies to the sales person (Melvin) and the finance person (Tony). This dea More

by us009227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melvin Seibel
January 25, 2011

Melvin was excellent. After looking for a low mileage late model Suburban for 3 months I found one on the internet that was at 5 Star. Mel answered my query within a few hours and I drove away less than More

by Sailhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melvin Siebel
January 22, 2011

Daryn is as professional as you can get!!! He worked very hard to ensure that we got the exact vehicles we wanted, at the prices we wanted, and at the terms we wanted. He bent over backwards to get the deals More

by rashad3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryn Harkins
January 22, 2011

Jason Howell was very courteous and knowledgeable. The general manager, Terry Rich, also took the time to speak with my daughter. She was buying her first car!! We chose 5 Star Ford as our first stop due More

by waynereed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell
January 20, 2011

Robert Wood at Five Star Ford in North Richland Hills, Tx made my truck buying experience exceptional. Robert went above and beyond when it came to helping find the right truck for me. I am extremely happy More

by jmatt0919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert wood
January 19, 2011

I was in the market for a new Ford F-150. When I met Mike Kenemur, he was extremely polite, no-pressure, and easy to deal with. Mike understood my scheduling conflicts with being able to come to the de More

by sburres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kenemur
January 17, 2011

The Sam Pack Ford Dealerships have always delivered the highest quality in both sales and service. Our experiences with James and Lil Garrett are no exception. They have consistantly exceeded our expecta More

by ekutche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Lil Garrett
...
838
...