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Five Star Ford

North Richland Hills, TX

4.9
8,708 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,708 reviews

June 12, 2011

Betty was very patient with my wife and me and answered all of our questions. In fact, I contacted her while I was on business trip in San Antonio, and we spoke several times while I was out of town. Bas More

by jvannatter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Betty Watkins
June 12, 2011

Dealer was able to locate the vehicle based on specifications requested. Misunderstanding on Ford rebates at time of closing but the dealer made it right to complete the deal. Fairly priced with l More

by rob8128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doreen Parker, Jeff Crabtree, Doreen Parker Bainbridge
June 10, 2011

This was the 2nd purchase I've made from Five Star Ford. As always, the employees were very friendly and informative. I will refer all of my friends and family to Five Star Ford. More

by rhail0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Justin Compton
June 10, 2011

Hector was super, went over the top to give us the deal we needed. Friendly, efficient service all around. We will tell others about our experience. More

by thestevensons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hector Cojulun
June 09, 2011

I purchased a used Ford F-150 from Five Star Ford on Monday. I found the truck on the internet and worked with Betty Watkins in the Sales Department. Betty was great to work with. She was very knowle More

by Don114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Betty Watkins
June 08, 2011

Called Melvin on Friday morning. Great service. Made a deal for our new 2012 Boss 302 Friday Pm. Flew from Minneapolis to Dallas on Saturday morning. Melvin picked us up at the airport at 11:30. Went ov More

by RobynRaces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melvin
June 07, 2011

Rick Dike helped me find the perfect truck on the lot. I had very specific requirements which were far exceeded with the discounts Rick helped me get I could afford everything I wanted and then some. Lee w More

by tjc88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike, Kenny, Lee, Kenneth Wilder
June 07, 2011

Mr. Andrews was very professional, knowledgable and frindly. He gave me a no pressure sales experience and helped to get me a good deal on my new truck. More

by rcooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
June 04, 2011

Awesome dealership-great selection and Rick was terrific to work with. The financing and paperwork were taken care of by a very competent finance staff. We did not have to worry about getting the vehicle re More

by cbailey0228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
June 02, 2011

My family and I arrived at Five Star to look at the new 2012 Ford Focus. Joe approached and introduced himself to us. We went over the car and found a hatchback which I was interested in. Turned out ano More

by erikhansen29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ferrantelli and finance guy (last office by back exit), Joe Ferrantelli
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