
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I am a repeat customer and will continue my association with 5 star Ford. The Fiesta and lease terms met our needs perfectly. Justin Compton was very professional and was able to discuss my needs and meet with 5 star Ford. The Fiesta and lease terms met our needs perfectly. Justin Compton was very professional and was able to discuss my needs and meet them before we even got to the show room. GO JUSTIN! More
My husband and I usually dread the thought of going to a car dealership to purchase a vehicle, but since buying our car at Five Star, we know we won't feel that dread the next time. We have definitely foun car dealership to purchase a vehicle, but since buying our car at Five Star, we know we won't feel that dread the next time. We have definitely found the place to go. Adam Sondecker was our salesman and cannot say enough about him. He knew everything about the vehicle we purchased and answered every question or concern we had. We will be back! Thanks so much Adam!!! Robert and Judy Randle More
Our experience with this dealership from the first phone call was very refreshing. Lee was very informed with the vechiles worked very hard to find us the exact one we were looking for. He also worked with call was very refreshing. Lee was very informed with the vechiles worked very hard to find us the exact one we were looking for. He also worked with us for hours to get the number like we wanted. More
We have bought lots of cars in our life, and this one was the most courteous and straightforward of any we have dealt with. This applies to the sales person (Melvin) and the finance person (Tony). This dea the most courteous and straightforward of any we have dealt with. This applies to the sales person (Melvin) and the finance person (Tony). This dealership is head and shoulders above the other dealerships that we have gone into this month. They are very knowledgeable, and we appreciate that. More
Melvin was excellent. After looking for a low mileage late model Suburban for 3 months I found one on the internet that was at 5 Star. Mel answered my query within a few hours and I drove away less than late model Suburban for 3 months I found one on the internet that was at 5 Star. Mel answered my query within a few hours and I drove away less than 12 hours later with the feeling I got a square deal. It's been a few months now and we even had one small mechanical issue to work through after the sale. Chevy did not take responsibility even though there are numerous complaints on the internet. Mel met me half way and I am still very satisfied with our purchase. It was my best car buying experience in 32 years of driving and buying. More
Daryn is as professional as you can get!!! He worked very hard to ensure that we got the exact vehicles we wanted, at the prices we wanted, and at the terms we wanted. He bent over backwards to get the deals hard to ensure that we got the exact vehicles we wanted, at the prices we wanted, and at the terms we wanted. He bent over backwards to get the deals done. I will definitely go back to him whenever we are ready to buy again. More
Jason Howell was very courteous and knowledgeable. The general manager, Terry Rich, also took the time to speak with my daughter. She was buying her first car!! We chose 5 Star Ford as our first stop due general manager, Terry Rich, also took the time to speak with my daughter. She was buying her first car!! We chose 5 Star Ford as our first stop due to their used internet inventory. 5 Star Ford was our only stop because they had the car we wanted at a price that was very good. Their professionalism will win not only my future business, but I will refer anyone I know that happens to be looking to make an auto purchase, new or used. Great selections, great pricing, great staff. A+++!! More
Robert Wood at Five Star Ford in North Richland Hills, Tx made my truck buying experience exceptional. Robert went above and beyond when it came to helping find the right truck for me. I am extremely happy made my truck buying experience exceptional. Robert went above and beyond when it came to helping find the right truck for me. I am extremely happy with my purchase and glad that I chose Five Star Ford for my car buying needs! More
I was in the market for a new Ford F-150. When I met Mike Kenemur, he was extremely polite, no-pressure, and easy to deal with. Mike understood my scheduling conflicts with being able to come to the de Mike Kenemur, he was extremely polite, no-pressure, and easy to deal with. Mike understood my scheduling conflicts with being able to come to the dealership at the drop of a hat and was understanding with re-scheduling my visits. I had to cancel a few times and it didn't seem to bother him one bit. Eventually, I ended up with the exact truck I wanted in the colors (interior/exterior) colors I wanted. I'm now the proud owner of a 2010 F-150 Platinum 4x4. I would highly recommend Mike Kenemur to anyone who is in the market for a new car. I will be referring my family and friends to him for their new car needs. I feel that Mike is more than just a salesperson now, he's a new friend that I will be doing business with for many years to come. Thanks, Stephen Burres North Richland Hills, Texas More
The Sam Pack Ford Dealerships have always delivered the highest quality in both sales and service. Our experiences with James and Lil Garrett are no exception. They have consistantly exceeded our expecta highest quality in both sales and service. Our experiences with James and Lil Garrett are no exception. They have consistantly exceeded our expectations when dealing with car sales. They both genuinely care about you as a person first and a sale next, and we never felt any pressure from them during the sales process. Both James and Lil gave us the information that we wanted when considering the purchase which enabled us to make the best decisions for our financial situation. We love the Focus and the Mariner that we purchased from Five Star Ford (specifically James and Lil Garrett), they will always have our sales and service business, and they will always get the highest praise from us when talking with others about our experiences. More