
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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AS A REPEAT CUSTOMER AT FIVE STAR FORD, MY EXPERIENCE HAS BEEN NOTHING BUT THE BEST. LEE CLANTON HAS BEEN ONE OF THE MAIN REASONS WE ARE RETURNING CUSTOMER. HIS PROFESSIONALISM AND HONESTY IS WHAT KE BEEN NOTHING BUT THE BEST. LEE CLANTON HAS BEEN ONE OF THE MAIN REASONS WE ARE RETURNING CUSTOMER. HIS PROFESSIONALISM AND HONESTY IS WHAT KEEPS ON BRINNGING US BACK. ONE OF THE MAIN REASONS WE HAVE RETURNED AND ASKED FOR LEE IS BECAUSE HE IS PRETTY MUCH A GOOD LISTENER AND WILL DO HIS BEST TO TRY AND GET WHAT WE WANT. THERE IS NO DOUBT IN MY MIND THAT LEE CLANTON IS ONE OF YOUR BEST SALES REP FOR FIVE STAR. HIS PROFESSIONALISM AND DEDICATION TO HIS JOB REFLECTS ON CUSTOMER LIKE US. MR. CLANTON TOOK THE TIME TO GIVE US A ONE ON ONE ON THE NAVIGATION SYSTEM AND GIVE US DETAILS ON OUR NEW FORD FLEX. MY WIFE AND I FEEL VERY COMFORTABLE EVERY TIME WE CALL LEE FOR HE WILL TRY HIS BEST TO GET US IN THE RIGHT DIRECTION AND HELP US FIND THE SOLUTION. WE ARE VERY HAPPY WITH OUR FORD FLEX. THANK YOU LEE CLANTON FOR ALL YOUR ASSISTANCE. FLAVIO More
ALL my experiences with 5 Star Ford has been positive for the past 12 years and 4 vehicles later. That is why I continue to come back and have my vehicles serviced there too. Can't beat the prices on the veh the past 12 years and 4 vehicles later. That is why I continue to come back and have my vehicles serviced there too. Can't beat the prices on the vehicles and the staff is professional and positive. I highly recommend them to all my friends, family and acquaintances. That is rare this day and age. More
This is the second vehicle I have purchased from Sam Pack's five star ford, my experience on both occasions was excellent. I will come back when I'm ready to purchase my next car or truck. Pack's five star ford, my experience on both occasions was excellent. I will come back when I'm ready to purchase my next car or truck. More
The reason why I came to Five Star Ford is because of sale person Doreen Parker was recommended to me and now I know why. I like her personality, she was not pushy, she talk to me and most of all she di sale person Doreen Parker was recommended to me and now I know why. I like her personality, she was not pushy, she talk to me and most of all she did not rush me. I made her work and so did my family. I had to give her credit because she had to deal with my family beside me and she did a good job. Doreen told me that I was her boss and I tell her what I wanted and she will get it done... More
I purchased my new truck from Five Star Ford because of my previous experience with them and my salesman David Deger. This is the second truck that I have purchased from David. He has alway accommodated my previous experience with them and my salesman David Deger. This is the second truck that I have purchased from David. He has alway accommodated my needs, never has pressured a sales and works on my timeline. I will continue to purchase all future automobiles from David and Five Star Ford and recommend their services to others looking for a Ford. More
Went in for a Ranger Ext cab, Diron pointed me to a better deal on a bigger truck. He looked after me as a repeat customer, which I really appreciate. It is the reason I won't go anywhere else. Joshua better deal on a bigger truck. He looked after me as a repeat customer, which I really appreciate. It is the reason I won't go anywhere else. Joshua Fichter is also a great manager. Diron is bestest More
Marisa was very responsive and quickly located and delivered the specific features in the car that I wanted. She went out of her way more than once to provide excellent customer service. She is mile delivered the specific features in the car that I wanted. She went out of her way more than once to provide excellent customer service. She is miles ahead of her competition. When we are ready to purchase our next Ford, we will go back to Marisa. More
The entire experience was unbelievable! I've been buying cars for 30 years, and while I always enjoy having a new car when the time comes, I always dread the "games" that are played in nearly every dealersh cars for 30 years, and while I always enjoy having a new car when the time comes, I always dread the "games" that are played in nearly every dealership I've ever done business with. 5 Star Ford didn't put me through the tedious back and forth process that has been inevitable in every other purchase I've ever made. Jim Rich, my salesman, gave me a straight-forward price on the advertised truck, as well as honest information about the vehicle I was trading in. The price I paid was the price we discussed, and the truly amazing part was that we did this deal from 250 miles away! I drove up to North Richland Hills from San Angelo, and was in and out of the dealership in the shortest amount of time it's ever taken me. I loved the experience. I never felt pressured in any way, and I look forward to buying my next vehicle this way. Thanks very much to Jim and all the folks who made the experience what it was. We love our new F-150! More
Marissa was wonderful to work with and made buying a new truck a great experience. She was straight forward and was able to make the deal without consulting with managers and tying up a lot of our time. T truck a great experience. She was straight forward and was able to make the deal without consulting with managers and tying up a lot of our time. Thank you Marissa for all of your hard work!! More
Great communication and client service. My car was being held upwaiting for a special inspection and I was given an update daily. Not to mention, because of the hold up my car was personally delivered to me held upwaiting for a special inspection and I was given an update daily. Not to mention, because of the hold up my car was personally delivered to me and my windows were tented complimentary. Thank you Kelly and Marisa for going above and beyond! More