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Five Star Ford

North Richland Hills, TX

4.9
8,580 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,580 reviews

September 27, 2010

AS A REPEAT CUSTOMER AT FIVE STAR FORD, MY EXPERIENCE HAS BEEN NOTHING BUT THE BEST. LEE CLANTON HAS BEEN ONE OF THE MAIN REASONS WE ARE RETURNING CUSTOMER. HIS PROFESSIONALISM AND HONESTY IS WHAT KE More

by flaviocarlos63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : LEE CLANTON
September 26, 2010

ALL my experiences with 5 Star Ford has been positive for the past 12 years and 4 vehicles later. That is why I continue to come back and have my vehicles serviced there too. Can't beat the prices on the veh More

by cbpphotobug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melvin Seibel
September 20, 2010

This is the second vehicle I have purchased from Sam Pack's five star ford, my experience on both occasions was excellent. I will come back when I'm ready to purchase my next car or truck. More

by Jeffmcveigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Mueller - Sales and Michael G Asher - business manager.
September 16, 2010

The reason why I came to Five Star Ford is because of sale person Doreen Parker was recommended to me and now I know why. I like her personality, she was not pushy, she talk to me and most of all she di More

by Jones'ie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker, Doreen Parker Bainbridge
September 16, 2010

I purchased my new truck from Five Star Ford because of my previous experience with them and my salesman David Deger. This is the second truck that I have purchased from David. He has alway accommodated More

by JBH_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deger, David Deger
September 14, 2010

Went in for a Ranger Ext cab, Diron pointed me to a better deal on a bigger truck. He looked after me as a repeat customer, which I really appreciate. It is the reason I won't go anywhere else. Joshua More

by glennsted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diron Lintz
September 14, 2010

Marisa was very responsive and quickly located and delivered the specific features in the car that I wanted. She went out of her way more than once to provide excellent customer service. She is mile More

by klentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson
September 14, 2010

The entire experience was unbelievable! I've been buying cars for 30 years, and while I always enjoy having a new car when the time comes, I always dread the "games" that are played in nearly every dealersh More

by KenJRoberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich, Daniel (F&I), Jim Rich
September 13, 2010

Marissa was wonderful to work with and made buying a new truck a great experience. She was straight forward and was able to make the deal without consulting with managers and tying up a lot of our time. T More

by jgklassen14
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marissa Thompson
September 12, 2010

Great communication and client service. My car was being held upwaiting for a special inspection and I was given an update daily. Not to mention, because of the hold up my car was personally delivered to me More

by melaniek08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kelly Blackwell and Marisa Thompson, Kelly Blackwell
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