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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,376 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,376 reviews

May 08, 2024

James Inim was great. No pressure sales and was patient with our questions, concerns and options discussions. Quick and easy financing. More

by SWIFTBC5837
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

They serviced my vehicle today and everyone I encountered were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. More

by akolanowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in the valet service
May 07, 2024

Every single person I interacted with was fantastic! Derek Adams is a sales person who is top notch and trustworthy. This was the second car I have purchased through him and anticipate doing so again. More

by MARKY.SPARKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mathews
May 08, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Marky, on your new car from Five Star Subaru! Derek and our team remain available for any additional questions at 817-438-1700. We are here to help you fully enjoy your ride. Thank you for your business and feedback! Take care, David Cheney, General Sales Manager

May 07, 2024

They are friendly and helpful, give the customer full focus on the reason for going to the dealer. Their service is dependable and thorough More

by willhall0464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht
May 08, 2024 -

Five Star Subaru of Grapevine responded

Willhall0464, Offering customer-focused vehicle services is our goal at Five Star Subaru. Between visits, we welcome your care questions at 817-438-1700. Call us any time you need our vehicle advice. Thank you, Jakob Ritter, Service Director

May 07, 2024

Five Star Subaru of Grapevine is the best, I bring them my car every 6 mos for service and only once have they not met my expectations yet they didn’t charge me for the service, that’s excellent service! T More

by Ms Reesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Five Star Subaru of Grapevine responded

Ms Reesa, We value the chance to help you care for your car at Five Star Subaru. Deion and our techs welcome questions at 817-438-1700. Don't hesitate to stop by or call when you need our expertise. Thank you, Jakob Ritter, Service Director

May 07, 2024

Great service! ! Ron was very helpful in explaining all the details about the new Outback. Steve was also vey helpful in getting the deal done. More

by MIKECONKLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Five Star Subaru of Grapevine responded

Mike, We are so happy you shopped for your new Outback at Five Star Subaru. Ron and our team remain available at 817-438-1700. Let us know if you have technical or care questions. We are focused on your ownership journey. Thank you, David Cheney, General Sales Manager

May 06, 2024

Hayden was an absolute dream to work with! She was extremely prepared for our appointment and helped us meet the exact deal we hoped to walk away with. By the time we were ready to leave with More

by Kelsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Kelsey, on your new Subaru! Hayden and the Five Star Subaru staff remain available at 817-438-1700. Remember we are here to help you enjoy your car. Thank you for shopping with us and stop by any time. Best regards, David Cheney, General Sales Manager

May 06, 2024

He had a lot of knowledge about the car. Like always very good service. Was a great experience. More

by Jeff Hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Subaru of Grapevine responded

Jeff, Thank you for shopping with Jaime and the Five Star Subaru staff. Customer care continues to be our concern. Reach Jaime or me at 817-438-1700 when you have questions about your new Subaru. We are here to ensure you have a great driving experience. Take care, David Cheney, General Sales Manager

May 06, 2024

Derek Adams did an outstanding job guiding us through the whole process. He made the whole process easy and seamless. Kenny Wilder was great. Very pleased with our choice of the new Forester Wilderness an More

by JAMESWAISANEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Five Star Subaru of Grapevine responded

James, Thank you so much for shopping at Five Star Subaru. Derek is a wealth of vehicle knowledge, so be sure to reach him at 817-438-1700. Let our team know how we can help you enjoy your car. Congratulations on your new Forester Wilderness! Best regards, David Cheney, General Sales Manager

May 06, 2024

Our experience couldn't have been better - everyone was helpful, professional and friendly. We especially enjoyed working with David Hendricks - he went the extra mile to help us, and was very patient with More

by YVONNE.M.DUPRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Yvonne, on your new car from Five Star Subaru. Thank you for endorsing David and his efforts. Customer service continues, so reach us at 817-438-1700 with questions. We are happy to share our knowledge. Take care, David Cheney, General Sales Manager

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