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Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
4,595 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,595 reviews

November 12, 2026

Five Star Subaru has to be one of best dealerships I have ever had the pleasure of dealing with. From the moment we purchased our vehicle with, Cooper, from the service with,Matthew and Jason, Service Manage More

by razo777@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Service Manager
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Nov 13, 2026 -

Five Star Subaru of Grapevine responded

Thank you, razo777@sbcglobal.net, for such a wonderful review and recommendation! It's great to hear that Cooper made your purchase enjoyable and that Matthew and Jason have continued to provide excellent service. We truly appreciate your trust in Five Star Subaru and look forward to taking care of you and your vehicle for years to come. Call us for advice any time at 817-438-1700. Best regards, Jakob Ritter, Service Director

November 12, 2026

The team always collaborates to care for my car needs and always takes extra time and care. Love them More

by YMckoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin H
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Nov 13, 2026 -

Five Star Subaru of Grapevine responded

Thank you, YMckoy, for your kind words and continued trust in our team at Five Star Subaru. We're delighted to hear that everyone works together to provide the extra time, attention, and care your vehicle deserves. We truly appreciate your loyalty and always look forward to taking care of you. It will be great to hear from you again at 817-438-1700. Take care, Jakob Ritter, Service Director

November 08, 2026

As a returning customer since 2019 Five Star Subaru has the best dealership and service department. I am always made to feel welcomed whenever I visit and have received consistently great service! More

by SIMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Housknecht
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Nov 09, 2026 -

Five Star Subaru of Grapevine responded

SIMONE, Thank you for taking the time to share such a wonderful review! Earning your trust and business year after year is the highest compliment our sales and service departments can receive. We are committed to maintaining that standard of excellence every time you walk through our doors at Five Star Subaru, and plese let us know if you need anything else at 817-438-1700. Best regards, Jakob Ritter, Service Director

November 07, 2026

They went above and beyond to get me into the car of my dreams. Extremely friendly service and a wide variety of Subarus to chose from More

by MICKEY2084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2026 -

Five Star Subaru of Grapevine responded

Mickey, Thank you so much for taking the time to share your feedback! Helping our guests find their dream vehicle in a welcoming and friendly environment is always our main goal at Five Star Subaru. We are delighted that our team and selection exceeded your expectations, and if there is anything else you need, please call 817-438-1700. Safe travels, David Cheney, General Sales Manager

November 07, 2026

The process from beginning to end was professional and expedient. Drew gassner was excellent and professional More

by STONE5561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2026 -

Five Star Subaru of Grapevine responded

Thank you, STONE5561, so much for the fantastic feedback! We are thrilled to hear that your experience at Five Star Subaru was professional and expedient. We'll be sure to pass along your wonderful shout-out to Drew—he always strives to provide top-tier service. We truly appreciate your business and hope to work with you again. Let us know when you need vehicle advice at 817-438-1700. Take care, David Cheney, General Sales Manager

November 03, 2026

Excellent Customer Service, great communication, short wait time, clean waiting room and restroom, outstanding services More

by patricia.feager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2026 -

Five Star Subaru of Grapevine responded

Thank you for the wonderful feedback, Patricia! We're happy to hear that our team provided you with outstanding service and a comfortable visit at Five Star Subaru. We appreciate your business and welcome you to call 817-438-1700 between visits for vehicle advice. Best regards, Jakob Ritter, Service Director

November 02, 2026

Easy sale. Had the car ready with the accessories I wanted. The shortest time to buy I've ever experienced and that's with Subaru financing More

by RADARSTORM25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2026 -

Five Star Subaru of Grapevine responded

Thank you, RADARSTORM25, for the great feedback! We're glad our team could get your vehicle prepped with your exact accessories and streamline the financing process to get you on the road in record time. We appreciate your business at Five Star Subaru and welcome all of your technical or care questions at 817-438-1700. Best regards, David Cheney, General Sales Manager

November 02, 2026

The Professional excellency with the different jobs. Excellent Customer Service & they listen to the Customer. All employees walk around as if they enjoy being at Work. More

by ritastewart56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2026 -

Five Star Subaru of Grapevine responded

Thank you,ritastewart56, for the wonderful feedback! We love to hear that our team's enthusiasm and dedication stood out during your visit. We pride ourselves on listening to our customers and providing top-notch service across the board. Thank you for choosing Five Star Subaru. Let us know how we can help you enjoy your new car by staying in touch at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

October 29, 2026

I had visited Taylor for a test drive In June or July - told him that I would give him a call when ready to buy and that if I bought I would buy from him and Five Star. He sent a nice follow up e-mail but More

by MIKE.AYCOCK
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2026 -

Five Star Subaru of Grapevine responded

Mike, Thank you for the wonderful 5-star review! Loyalty means the world to us, and we are honored to earn your business for your second vehicle from Five Star Subaru. Taylor always focused on delivering an easy and transparent buying experience to our customers. Should you need our automotive knowledge, don't hesitate to call 817-438-1700. Take care, David Cheney, General Sales Manager

October 28, 2026

Travis is my service advisor and he is excellent. He is very knowledgeable and I am very satisfied with the work done on my Outback. More

by charleemorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
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Oct 29, 2026 -

Five Star Subaru of Grapevine responded

Charlee, Thank you for the 5-star review! We are so glad to hear that you are completely satisfied with the work done on your Outback at Five Star Subaru. Travis takes great pride in providing top-notch customer care and expert advice, so please continue to reach him at 817-438-1700. Thanks for choosing us for your service needs! Safe travels, Jakob Ritter, Service Director

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