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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,576 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,576 reviews

October 17, 2026

Would have liked more for my trade in. I hope the service department is good. More

by RSCHNEIDER4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Cryer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew MacFarlane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Five Star Subaru of Grapevine responded

Congratulations, RSCHNEIDER4, on your new vehicle! Thank you for taking the time to leave us a review. We hear your thoughts on the trade-in process, and we’re committed to making sure your ownership experience is fantastic moving forward. Our Service team is ready to deliver quality care whenever you need maintenance or routine checkups. We appreciate you at Five Star Subaru and welcome your new car questions at 817-438-1700. Best regards, David Cheney, General Sales Manager

October 16, 2026

Bought 2 Subarus there so far, customer service is always awesome. Matt and Jose have been the latest service writers I've had the pleasure of working with lately. You all should be proud to have those 2 rep More

by httocs58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2026 -

Five Star Subaru of Grapevine responded

Thank you, httocs58, for being a repeat customer and taking the time to highlight our service team! We know you have choices when it comes to your vehicle care, so hearing that Matt and Jose consistently represent our brand with awesome service means the world to us. We truly appreciate your business at Five Star Subaru and look forward to keeping your Subarus in top shape. Please stay in touch at 817-438-1700. Safe travels, Jakob Ritter, Service Director

October 11, 2026

I worked with Steve Joslin. I will recommend him to anyone who needs a Subaru. More

by HEIDI M SCHMIDT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Joslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Five Star Subaru of Grapevine responded

Heidi, Thank you for the outstanding feedback! Delivering expert guidance and personal care is a top priority for Steve and our entire team at Five Star Subaru. We appreciate your trust and look forward to serving you again, Should you have questions about your purchase, please reach us at 817-438-1700. Best regards David Cheney, General Sales Manager

October 10, 2026

Taylor was friendly and professional and he listened to what I was looking for in a new car. Ryan explained everything perfectly and was very helpful. I will definitely recommend five star Subaru to my fri More

by FPOST123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2026 -

Five Star Subaru of Grapevine responded

FPOST 123, Thank you for taking the time to share! Taylor and Ryan are fantastic members of our team, and we’re so glad they provided such a friendly, informative experience at Five Star Subaru.. Thank you for choosing Five Star Subaru and reach us at 817-438-1700 for vehicle advice. Best regards, David Cheney, General Sales Manager

October 09, 2026

Very friendly and knowledgeable service writer, he really took the time to explain the process. Thanks to Kyle Calvaruso for making this a painless and pleasant experience! More

by wtbakerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Calvaruso
Oct 09, 2026 -

Five Star Subaru of Grapevine responded

Thank you, wtbakerjr, for the wonderful feedback! We’re glad Kyle took the time to explain the process and make your experience at Five Star Subaru smooth and stress-free. We’ll be sure to share your kind words with Kyle. We appreciate your business and look forward to helping you again. Please stay in touch at 817-438-1700. Safe travels, Jakob Ritter, Service Director

October 08, 2026

Excellent service. Deon was informative and friendly. Taught me what zI needed to know. Will definitely be back!!! More

by sms1708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Five Star Subaru of Grapevine responded

Thank you, sms1708! We are thrilled to hear that Deion provided such a friendly and informative experience at Five Star Subaru. Making sure you feel confident and fully informed about your vehicle is always our goal. We truly appreciate your kind words and look forward to welcoming you back to our service center. Please reach us at 817-438-1700. Take care, Jakob Ritter, Service Director

October 03, 2026

perfect, A+ , very fast, detail, nice inspection, everything you need is detailed, easy to set and appointment More

by aurun1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Five Star Subaru of Grapevine responded

Aurun1234, Thank you for taking the time to share such a great review. We strive to make scheduling seamless and our inspections as thorough and detailed as possible at Five Star Subaru. We truly appreciate your support and look forward to scheduling your next service appointment at 817-438-1700. Safe travels, Jakob Ritter, Service Director

October 02, 2026

negotiated price online - once it's agreed upon - visited the dealership and in and out in under 2 hours. NO hassle. More

by DAXANHREU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Five Star Subaru of Grapevine responded

Fast, fair, and hassle-free—just the way it should be! Thanks, DAXANHREU, for taking the time to share your experience. We appreciate your business at Five Star Subaru nd hope you love your new vehicle. Reach us at 817-438-1700 with questions any time. Congratulations! Best regards, David Cheney, General Sales Manager

October 01, 2026

Everyone was friendly, the sale went smoothly and appreciate the fact they were as quick as they were. More

by DLHS1913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Five Star Subaru of Grapevine responded

Thank you, DLHS1913, so much for the fantastic review! We know your time is valuable, so we always aim to keep the buying process both friendly and efficient at Five Star Subaru. Congratulations on your new vehicle and please don't hesitate to call us at 817-438-1700 for technical or care advice. Best regards, David Cheney, General Sales Manager

October 01, 2026

Purchased window deflectors from Five Star and spoke with Service advisor Deion immediately thereafter. Deion was able to schedule my installation for the next day which worked perfectly with my schedule. Se More

by brentb0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Five Star Subaru of Grapevine responded

Brent, Thank you for the fantastic review! We love when accessories like window deflectors make your ride even better, and we're thrilled Deion could get you on the schedule so quickly. We appreciate you for choosing Five Star Subaru. It will be great to hear from you again at 817-438-1700. Take care, Jakob Ritter, Service Director

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