Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,463 reviews
Hayden’s a real pro and sensitive to her customer’s needs. All the rest of the people we met, they seem attentive and friendly. needs. All the rest of the people we met, they seem attentive and friendly. More
Excellent service department. No hazel checking in vehicle. Loaner car provided and service representative kept us up to date. Car returned with proper repairs as well as thorough No hazel checking in vehicle. Loaner car provided and service representative kept us up to date. Car returned with proper repairs as well as thorough cleaning. More
Friendly service staff keep you informed about your service progress. Let you know what is due soon & make recommendations. Facility, including the service repair area, is impeccably clean. My dog & I service progress. Let you know what is due soon & make recommendations. Facility, including the service repair area, is impeccably clean. My dog & I were able to wait for work to be completed in the waiting area. Excellent service overall. More
Hayden was the best. She was patient with me for weeks as we tried to figure out our schedule and went back and forth on whether to lease or buy. She was incredibly knowl She was patient with me for weeks as we tried to figure out our schedule and went back and forth on whether to lease or buy. She was incredibly knowledgeable and so easy to work with. My wife and I both loved her. We will definitely be purchasing our next Subaru from her. More
The Five Star Subaru of Grapevine performed an excellent service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thank service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thanks a lot! More
Great service. E B was very nice and attentive. Follow up was great. Super professional E B was very nice and attentive. Follow up was great. Super professional More
I was amazed about how attentive the dealer's customer advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my qu advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my questions, performed a thorough diagnostic to ensure my entire system was working correctly and repaired my car completely. Thank you Subaru! More
Excellent service and very respectful . They keep to up to date on how your Subrau is being taken care of. They keep to up to date on how your Subrau is being taken care of. More
They serviced my vehicle today and everyone I encountered were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. More
James Inim was great. No pressure sales and was patient with our questions, concerns and options discussions. Quick and easy financing. No pressure sales and was patient with our questions, concerns and options discussions. Quick and easy financing. More
















