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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

June 09, 2023

Very responsive dealership, friendly, helpful and professional. I would definitely recommend this dealership, they made the whole process as simple as possible, kept me up to date and were very flex More

by simonrussell.one
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Five Star Subaru of Grapevine responded

Thank you, simonrussell! Your recommendation of Five Star Subaru is greatly appreciated. Count on us when you have vehicle concerns at 817-438-1700. We appreciate your trust in us and look forward to serving you again in the future. Best Regards, Doug Laymon, Sales Manager

June 09, 2023

Great service, I am very much enjoying the safety and entertainment features of my new car! More

by nem0800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, melishnina, on your purchase at Five Star Subaru. If there is anything else we can assist you with or if you have any further feedback or questions, please don't hesitate to call us at 817-438-1700. We are here to make sure you are completely satisfied with your vehicle and our services. Thank you, Doug Laymon, Sales Manager

June 09, 2023

We recently bought a vehicle from 5 Star Subaru in Grapevine. BB was extremely helpful and nice while showing us the car and finalizing the sale. And Kenny was great when it came time to go over the w More

by alexaccraig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Five Star Subaru of Grapevine responded

Alexaccraig, Thank you so much for continuing to trust Five Star Subaru. We truly appreciate your loyalty and are thrilled to hear that you had another positive and satisfying visit. Reach, BB, Kenny, or me at 817-438-1700 any time you need our vehicle advice. Enjoy your ride! Take Care, Doug Laymon, Sales Manager

June 09, 2023

Always great customer service. This is my third Subaru from this dealer ship and they continually give great customer service. More

by marzanog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jun 09, 2023 -

Five Star Subaru of Grapevine responded

Thank you, marzanog, for taking the time to rate your Five Star Subaru shopping experience. We truly appreciate your business and are thrilled to hear that you had a positive and satisfying visit. When you have vehicle questions we are here for you at 817-438-1700. Enjoy your new car! Take Care, Doug Laymon, Sales Manager

June 08, 2023

Easy and knowledgable to work with. Responsive to my questions as well as respectful of my time. More

by HJL122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jun 09, 2023 -

Five Star Subaru of Grapevine responded

Hello HJL122, We value your trust and confidence in Five Star Subaru and are grateful for the opportunity to serve you. If there is anything else we can assist you with or if you have any further feedback or questions, please don't hesitate to reach out to us at 817-438-1700. We are here to support you and make sure you are completely satisfied with your vehicle and our services. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

June 08, 2023

Outstanding dealership! Very upfront about the whole deal. I always felt like they were being honest with me. Ron was great, probably the best car sales person I’ve had. Ov More

by fdelvalle40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jun 09, 2023 -

Five Star Subaru of Grapevine responded

Hello fdelvalle40, At Five Star Subaru, we strive to provide exceptional service and ensure that our customers have a memorable and enjoyable car buying experience. Your feedback reaffirms that we are on the right track, and it motivates us to continue delivering the highest level of customer satisfaction. Call on Ron, Jeff, or me with questions any time at 817-438-1700. We are here for you! Thank you, Doug Laymon, Sales Manager

June 08, 2023

Five Star Subaru is great. We just bought our 3rd from them. Myles is fantastic. More

by Simon R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Five Star Subaru of Grapevine responded

Welcome back to Five Star Subaru, Simon! We appreciate each of your purchases and we continue to be available for your questions at 817-438-1700. Thank you for your loyalty! Best Regards, Doug Laymon, Sales Manager

June 08, 2023

Great dealership. Everyone was polite,informative,attentive. Ron made the buying experience very easy. Sha dani really explained how the many features in my car work. More

by katinka2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jun 09, 2023 -

Five Star Subaru of Grapevine responded

Hello Katinka2, Thank you for your business and for taking the time to share your positive experience. We look forward to serving you in the future and providing you with exceptional service. Let us know how we can help you enjoy your new Subaru at 817-438-1700. Have fun! Best Regards, Doug Laymon, Sales Manager

June 08, 2023

Purchased a used car from them, found an issue on the way home and took it back. They had it assessed and told me they would have the work done to fix it. I made a call to the other dealership doing the wor More

by jdperkinzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shannon Reust
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Five Star Subaru of Grapevine responded

We sincerely apologize for the inconvenience you faced with your purchase of a 2012 Acura. We appreciate that you promptly returned the vehicle to us within a few days. After sending it to Acura for diagnosis, the repair estimate turned out to be unexpectedly high. Considering this, we decided it would be best to repurchase the vehicle from you. As you rightly mentioned, we believe it's important not to pass on known issues to our customers. Once we were aware of the problem, we sent the vehicle to auction. It might have briefly appeared on our website when we reintroduced it into our system. Please don't hesitate to reach out if there is anything else we can assist you with. Sincerely, David Cheney General Sales Manager Five Star Subaru of Grapevine Direct: 817-438-1705

June 08, 2023

It was and excellent experience. Great facility, great salesman, great finance team, great management. I will be a Subaru owner for life. Thank you David Hendrix for all you help. More

by jwhitmire23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jun 08, 2023 -

Five Star Subaru of Grapevine responded

Hello jwhitmire23, We greatly appreciate your trust and confidence in Five Star Subaru. Our team is dedicated to providing you with an exceptional car-buying experience, and we are thrilled that you have given us the opportunity to assist you in finding the perfect vehicle. Reach us at 817-438-1700 when you have technical or care concerns. We will be happy to share our knowledge. Enjoy your new Subaru. Thank you, Doug Laymon, Sales Manager

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