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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,097 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,097 reviews

May 31, 2023

5 Star Subaru has the best customer service ever. Always happy to help, they keep snacks and drinks for their customers, and you can stop by and they will wash your car for free. Everyone is always s More

by shari.k.henson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Five Star Subaru of Grapevine responded

Hello Shari, We are thrilled to hear that you had a great experience at Five Star Subaru and that our team provided you with exceptional service. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Count on us at 817-438-1700 when you have vehicle care concerns. Thank you for your business and review, Jake Ritter, Service Director

May 31, 2023

Great experience! . Would highly recommend this dealership. Overall it was an excellent experience from the reception to the financial closing. Mr. Munns was very More

by griverarodriguez767
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jun 01, 2023 -

Five Star Subaru of Grapevine responded

Hello griverarodriguez767, At Five Star Subaru, we are committed to providing exceptional service and ensuring each customer has a smooth and enjoyable car-buying journey. Your endorsement is a testament to our team's hard work and dedication. If you have any further questions or need assistance with your new car, please don't hesitate to contact us at 817-438-1700. Thank you, Doug Laymon, Sales Manager

May 29, 2023

Ricco was very helpful and professional. Thank you for accommodating me with the purchase of the Impreza. More

by lorena.klauss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Five Star Subaru of Grapevine responded

Hello Lorena, We're thrilled to hear that you had a good shopping experience during your recent visit. Kenny and the Five Star Subaru sales team work diligently to provide exceptional service and ensure that our customers feel valued and satisfied. Call on us again at 817-438-1700. We want to help you fully enjoy your new car. Thank you, Doug Laymon, Sales Manager

May 29, 2023

My experience here was great! I got what I was looking for by the help of Mitchell. More

by Grace98ngethe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Grace, for taking the time to rate your Five Star Subaru shopping experience. f there's anything else we can assist you with or if you have any further feedback or questions, please don't hesitate to reach out to us at 817-438-1700. We're always here to help and ready to provide you with the same outstanding service in the future. Take Care, Doug Laymon, Sales Manager

May 29, 2023

I had planned on buying a car from a different dealership but they were basically non-responsive and didn't contact me back when they said they would. I found a car I liked on this dealer's website and recei More

by plwray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Five Star Subaru of Grapevine responded

Hello plwray, Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and your trust in Five Star Subaru. We truly appreciate your business and look forward to serving you again. Call on us at 817-438-1700. Take Care, Doug Laymon, Sales Manager

May 29, 2023

Awesome experience, Cameron really went above and beyond to help me find my first car, but sadly after owning it I made a mistake and wasn’t a proper fit for me and my family, reached out to Cameron and the More

by eddimorales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
May 30, 2023 -

Five Star Subaru of Grapevine responded

Hello eddimorales, It's wonderful to know that the Five Star Subaru sales team met your expectations and made your car-buying process a positive one. If there's anything else we can assist you with or if you have questions, please don't hesitate to reach out to us at 817-438-1700. We are here for you. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

May 28, 2023

I am very satisfied with the service I received. I would definitely recommend to anyone. More

by GABBY1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Five Star Subaru of Grapevine responded

Hello GABBY1984, Thank you for recommending EB and Five Star Subaru. Let us know if you would like to revisit the features of your Subaru at 817-438-1700. We want to make your new car the best driving experience. Best Regards, Doug Laymon, Sales Manager

May 28, 2023

It was a great experience, all the people were very profesional and know exactly their business. More

by sarai_gallegos
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
May 29, 2023 -

Five Star Subaru of Grapevine responded

Hello sarai_gallegos, We are excited to help you enjoy your new Subaru! Let us know when you have technical or care questions at 817-438-1700. We appreciate you at Five Star Subaru. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

May 28, 2023

Courteous, welcoming and helpful services that help customers get what they want with convenience without an upswell. More

by martygcp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
May 29, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, martygcp! Thank you for sharing your wonderful feedback about your recent visit to Five Star Subaru. We are thrilled to hear that your experience was a positive one and that you were happy with the service you received. Call on us any time you have questions about your new car at 817-438-1700. Safe travels! Kind Regards, Doug Laymon, Sales Manager

May 28, 2023

Hayden Knowles is the best! Highly recommend her to any and all customers! She gave me outstanding personal service, steered me to the perfect vehicle for me. More

by csmrfd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Five Star Subaru of Grapevine responded

Hello csmrfd, Congratulations on your new car from Five Star Subaru. We take great pride in delivering exceptional customer service, and your feedback serves as a tremendous motivation for us to continue providing the best experience possible. Call us at 817-438-1700 any time. Thank you, Doug Laymon, Sales Manager

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