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Five Star Subaru of Grapevine
Grapevine, TX
4,466 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,466 reviews
May 19, 2023
I offend hear from friends of their dealership experience. Problems after Problems, unsatisfactory repairs, uncaring personal, this drama is so common in this industry. Not so at Grapevine Subaru experience. Problems after Problems, unsatisfactory repairs, uncaring personal, this drama is so common in this industry. Not so at Grapevine Subaru. My experience has been one of NO DRAMA! Everything's is great, from beginning to end. More
by meangene11
May 18, 2023
Exceptionally clean and convenient location, with no appointment required for Express Service. Michael, my service advisor, was personably professional and kept me informed and delivered in less time t appointment required for Express Service. Michael, my service advisor, was personably professional and kept me informed and delivered in less time than estimated. Well appointed, comfortable, quiet waiting area, complete with complimentary beverages and snacks. More
by JTP
May 18, 2023
Derrick was immensely helpful. Provided me with weekly updates so I knew what to expect. Would highly recommend Subaru of Grapevine and Derrick. Provided me with weekly updates so I knew what to expect. Would highly recommend Subaru of Grapevine and Derrick. More
by mleung22
Verified CustomerMay 17, 2023
Cameron & Corbin were top notch. Very professional. Very happy with our Ascent. Would recommend to others. Thanks! Very professional. Very happy with our Ascent. Would recommend to others. Thanks! More
by hdenzler
May 17, 2023
Jaylon was our rep and he was great! Very attentive, kind, and patient. The rest of the staff we encountered was very nice as well. Loved our experience here. Very attentive, kind, and patient. The rest of the staff we encountered was very nice as well. Loved our experience here. More
by knazcarate9
May 15, 2023
Hayden, Azrael and Jeff were all very friendly, helpful, patient and considerate & we recommend them highly! We are excited regarding our new Outback! patient and considerate & we recommend them highly! We are excited regarding our new Outback! More
by rlunsford0
Employees Worked With
Other Employees :
Jeff Davis
May 15, 2023
Jesse Blackmon was professional and a "no pressure" salesman which I truly appreciated! He worked with me in the negotiation process and understood clearly when I told him "I would be walking off the salesman which I truly appreciated! He worked with me in the negotiation process and understood clearly when I told him "I would be walking off the lot" and "not buying a car" the first time we met. Thank you, Jesse! This is my second new Subaru I bought from this dealership. I love all the safety features Subaru has, along with their consistent high safety ratings overall! GO SUBARU!!! More
by TRISH.ANGELI-LAMB
Employees Worked With
Jesse Blackmon
May 13, 2023
I left a deal during signing at another dealership the night before I came into 5 Star because the sales team was pushy and misleading. What a joy to have such a great experience the next day and purchase night before I came into 5 Star because the sales team was pushy and misleading. What a joy to have such a great experience the next day and purchase my vehicle from Casey! Thanks for treating me like a person and making a straightforward sale that was beneficial to both sides of the purchase. More
by spencerlowry9
May 13, 2023
Very grateful. Mike Ohanesian is always so helpful. Can’t say enough good things!! Went in with no appt. Son had more miles on his Crosstrek than I realized so was Mike Ohanesian is always so helpful. Can’t say enough good things!! Went in with no appt. Son had more miles on his Crosstrek than I realized so was well past 72,000 mile service. Actually got me in and out while I waited. Thank you. More
by Lkmeyne
Employees Worked With
May 13, 2023
I like Subaru vehicles. It was very safety.My child and my wife like it. I am very happy. It was very safety.My child and my wife like it. I am very happy. More
by neupanesudip4488
