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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,595 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,595 reviews

October 27, 2026

I bought this car online, site unseen, and had it delivered to Florida. I felt very comfortable doing so after speaking with the staff and reading other people‘s online reviews. I have to agree wit More

by DFAHRING
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Five Star Subaru of Grapevine responded

We truly appreciate your review, DFAHRING, and your trust in Five Star Subaru. Distance is no obstacle when it comes to delivering transparent, hassle-free service, and we’re glad our team could make your cross-country delivery so seamless. Thank you for choosing us, and please continue to reach us at 817-438-1700 for vehicle advice. Best regards, David Cheney, General Sales Manager

October 27, 2026

Have always had great service at Five Star Subaru. I have had Four years and counting on a team that cares about their customers. More

by dsperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Jimenez
Oct 27, 2026 -

Five Star Subaru of Grapevine responded

Thank you so much, dsperry9, for your loyalty at Five Star Subaru and for sharing such kind words! We are dedicated to providing the exceptional care and service you've come to expect. We truly appreciate your support over the years and look forward to continuing to take great care of your Subaru for years to come! It will be great to hear from you again at 817-438-1700. Take care, Jakob Ritter, Service Director

October 26, 2026

The service was Great. Very timely, addressing every issue i had. The service people were easy to understand and explained everything. The waiting area, with Tv, drinks a More

by jw.selph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Five Star Subaru of Grapevine responded

Thank you for the great feedback, Jerry! We're glad to hear that our service team took care of all your concerns quickly and explained everything clearly. It's also great to know you enjoyed the waiting area amenities while you were here. We truly appreciate your business at Five Star Subaru and look forward to serving you again. Reach us at 817-438-1700. Safe travels, Jakob Ritter, Service Director

October 24, 2026

I am a 40 year automotive tech and it’s really hard to leave my car with someone else to work on. The service department an 5 Star goes out of their way to make sure you are satisfied. Robert A. More

by sixgun452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Five Star Subaru of Grapevine responded

We love hearing this, Robert! Our technicians take immense pride in their work, so receiving high praise from a fellow professional in the automotive industry is incredible. Thank you for choosing Five Star Subaru and for trusting us with your vehicle—we look forward to scheduling your next appointment at 817-438-1700. Take care, Jakob Ritter, Service Director

October 24, 2026

Came in to look at a pre-owned 2014 Toyota Corolla to be my son's first car. Troy Pace greeted us as we came in and was very knowledgeable and helpful thru the whole process. The buying process was quick an More

by RYAN W.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pace
Oct 25, 2026 -

Five Star Subaru of Grapevine responded

Ryan, Helping pick out a first car is such a special milestone, and we’re honored you chose Five Star Subaru to be a part of it! Troy Pace is fantastic at making the process clear, quick, and stress-free, and he’ll be thrilled to hear your kind words. Congratulations to your son on his 2014 Toyota Corolla, and thank you for shopping with us. If either of you need vehicle advice, please call 817-438-1700. We want to make certain your son fully enjoys his car. Best regards, David Cheney, General Sales Manager

October 23, 2026

Five Star Subaru Grapevine is definitely the place to buy a Subaru! They offer the most complete know how of this brand of cars and transfers this knowledge along to us customers. Their inventory and selecti More

by CPUTMAN40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

Five Star Subaru of Grapevine responded

Thank you, CPUTMAN40, for taking the time to share your experience! Delivering deep product expertise and offering the best Subaru inventory around is what we strive for every day. We're so glad you chose Five Star Subaru Grapevine for your purchase. Drive safe, and please reach out to 817-438-1700 whenever you need us! Take care, David Cheney, General Sales Manager

October 23, 2026

Bought a used car here rather than pay a larger repair bill for an older car More

by SEVSAMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

Five Star Subaru of Grapevine responded

SEVSAMP, Thank you for the wonderful feedback! Sometimes upgrading to a reliable used car makes much more sense than sinking money into endless repairs. We're so glad we could help you find a great vehicle at Five Star Subaru, and we truly appreciate your business. Reach us for vehicle advice at 817-438-1700. We are here for you! Take care, David Cheney, General Sales Manager

October 23, 2026

Customer Service was great got everything I needed handled and completed on time appreciate the no hassle already went back and bought more. More

by NHARRIS7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy (Ray) Kirven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks Ray Kirven
Oct 24, 2026 -

Five Star Subaru of Grapevine responded

Thank you, NHARRIS7, for taking the time to share this! Getting everything handled on time and without any hassle is what we strive for every single day. We are deeply grateful for your continued business and for making us your go-to dealership. Thanks again from all of us at Five Star Subaru. It will be great to hear from you again at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

October 21, 2026

Your customer service Hayden k. did fantastic job for doing assisted all the service i needed. Also she’s very nice person and happy too. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Five Star Subaru of Grapevine responded

Will, Thank you for the wonderful feedback! Hayden is a fantastic part of our team, and we’re so glad her positive attitude and helpful service made such a great impression. We appreciate your support and look forward to serving you again at Five Star Subaru. Reach Hayden or me at 817-438-1700 for future vehicle care. Best regards, Jakob Ritter, Service Director

October 17, 2026

Would have liked more for my trade in. I hope the service department is good. More

by RSCHNEIDER4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Cryer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew MacFarlane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Five Star Subaru of Grapevine responded

Congratulations, RSCHNEIDER4, on your new vehicle! Thank you for taking the time to leave us a review. We hear your thoughts on the trade-in process, and we’re committed to making sure your ownership experience is fantastic moving forward. Our Service team is ready to deliver quality care whenever you need maintenance or routine checkups. We appreciate you at Five Star Subaru and welcome your new car questions at 817-438-1700. Best regards, David Cheney, General Sales Manager