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Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
4,576 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,576 reviews

September 30, 2026

This is our 3rd Subaru purchase from this dealership. Each transaction is professional and smooth. They are fair and reasonable. No dog and pony show here. A day or two after the sale, our sales rep foll More

by 2norths
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Five Star Subaru of Grapevine responded

2norths, Thank you for putting your trust in Five Star Subaru yet again. We love keeping things fair, smooth, and hassle-free, and it's great to hear our follow-up and service continue to hit the mark. Enjoy your newest Subaru and please let us know if you have vehicle questions at 817-438-1700. Congratulations on your purchase. Best regards, David Cheney, General Sales Manager

September 29, 2026

Great service! Helpful and attentive to detail. Have been patronizing them for 8 years and will continue to so so. More

by Lindajohnson380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2026 -

Five Star Subaru of Grapevine responded

Linda, Thank you so much for your loyalty over the last 8 years! Knowing that you continue to count on Five Star Subaru for great service means a lot to our entire team. We are always here at 817-438-1700 to provide that same helpful, attentive care whenever you need us, and we look forward to serving you for many years to come. Best regards, Jakob Ritter, Service Director

September 29, 2026

Great people, great service and the facility is good , no pressure when I was there, good experience More

by MEYERBURGOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2026 -

Five Star Subaru of Grapevine responded

Thank you so much, MEYERBURGOS, for the wonderful review! Creating a welcoming environment is always our top priority at Five Star Subaru, so we are thrilled to hear that you had a great experience with our team and our facility. We truly appreciate your feedback and look forward to taking great care of you again whenever you need us. Please stay in touch at 817-438-1700. Best regards, David Cheney, General Sales Manager

September 29, 2026

Great experience! Purchased a 2025 Crosstrek Wilderness and entire process was easy and relaxed. Sales Exec James Inim was friendly, professional, and knowledgeable. D More

by brentb0715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Five Star Subaru of Grapevine responded

Thank you so much, Brent, for the wonderful review! We are thrilled to hear that your experience purchasing your 2025 Crosstrek Wilderness was easy and relaxed. We'll be sure to pass your kind words along to James, Derek, and Justin—they truly take pride in making every step of the process seamless and friendly. We appreciate your high recommendation and hope you are loving your new Crosstrek. Reach us at 817-438-1700 for vehicle advice any time. Take care, David Cheney, General Sales Manager

September 27, 2026

Ron is great. Second vehicle from him. No xx and simple as could be to get the vehicle More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2026 -

Five Star Subaru of Grapevine responded

B, Repeat customers are the highest compliment we can get! Thank you for coming back to Ron and Five Star Subaru for vehicle #2. Straightforward, simple, and stress-free is exactly how car buying should be. Enjoy your new ride and give us a call at 817-438-1700 with technical or care questions. Safe travels! Take care, David Cheney, General Sales Manager

September 26, 2026

Very helpful and courteous. I'm not sure why 15 words are required though, hmm... More

by NJSRMS17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2026 -

Five Star Subaru of Grapevine responded

NJSRMS17, Thank you for taking the extra time to navigate the review platform's word requirement to leave us feedback! Providing helpful, courteous service is always our top priority at Five Star Subaru, and we’re glad our team made a positive impression. Thank you for shopping with us and please reach out to 817-438-1700 with new car questions. Congratulations! Best regards, David Cheney, General Sales Manager

September 25, 2026

Everyone was terrific and it’s such a nice looking dealership! Sorry I didn’t meet “Scott” who is mentioned in this review so I can’t rate him, but if he was involved in our making the deal I’m sure h More

by SONYAW2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2026 -

Five Star Subaru of Grapevine responded

Congratulations, SONYAW2, on your vehicle from Five Star Subaru! We’re so glad you enjoyed our facility and that our team made your purchase process quick and easy. We’ll be sure to pass along your kind words to Scott and the rest of the crew! Safe travels, and please stay in touch at 817-438-1700 if there is anything else you need. Best regards, David Cheney, General Sales Manager

September 25, 2026

Every visit they great would quickly with a smile. They communicate very well about what's going on and how long it'll take. I showed up 20 minutes early, they started before my appointment. More

by sdy1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
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Sep 25, 2026 -

Five Star Subaru of Grapevine responded

Sdy1982, Thank you for the great feedback! We know your time is valuable, so we’re thrilled our team was able to greet you with a smile and get you started early. Thanks for choosing Five Star Subaru, and we look forward to your next visit. Reach us at 817-438-1700. Best regards, Jakob Ritter, Service Director

September 19, 2026

Got my 1st Subaru last week. Brought it in for a state inspection. 5 Star Subaru is fast, efficient, & friendly. They will definitely get all my business. More

by CDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Sep 20, 2026 -

Five Star Subaru of Grapevine responded

CDW, Thank you for the glowing review and congratulations on your new Subaru! We appreciate your trust in our service team at Five Star Subaru and look forward to welcoming you back at your next appointment. Reach Kyle and our techs at 817-438-1700. Safe travels, Jakob Ritter, Service Director

September 10, 2026

Always receive great service and such a wonderful dealership. I so appreciate the friendly staff and our service advisor Jose is the best! More

by wolftexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Five Star Subaru of Grapevine responded

Wolftexas, Thank you for taking the time to share your experience! Delivering consistent, high-quality service is always our top goal at Five Star Subaru. Jose is a star member of our service team, and it’s wonderful to know he continues to exceed your expectations. We truly appreciate your business and look forward to scheduling your next appointment at 817-438-1700. Safe travels, Jakob Ritter, Service Director

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