Five Star Subaru of Grapevine

Steve Joslin was friendly, courteous, cordial, knowledgeable, and patient. The team at Five Star Subaru were great. Our family of three smiled "big" as we had our picture taken with Steve and ou knowledgeable, and patient. The team at Five Star Subaru were great. Our family of three smiled "big" as we had our picture taken with Steve and our Subaru in the back ground. We liked the safety features about the car. We were thankful that the Service Dept. was able to get the car ready in a timely manner. The car had features on it that others did not. Steve communicated everything about the car. He was experienced in his work and how to deal with people and it showed! We had a tour of the garage and the first floor. Steve put our license plates on the car and they were in the correct lineup on the car. Everyone on the team were very helpful and communicated details well. More

Attentive, kind customer service was evident from our first communication. Excellent car-buying experience and clear communication without being pushy. Highly recommended. first communication. Excellent car-buying experience and clear communication without being pushy. Highly recommended. More

Amazing repeat experience working with Casey Pierce. She is very professional and makes decisions immediately, we had a person waiting to greet us and we were in & out with our new car in 40 minutes. I She is very professional and makes decisions immediately, we had a person waiting to greet us and we were in & out with our new car in 40 minutes. I truly enjoy taking my business to Casey & Five Star Subaru and will recommend all my family & friends to this dealership. They have all my future business too. Thank you Casey and Five Star team. More

Deion demonstrated excellent communication and understanding. Kept me up to date and provided options that worked for me. understanding. Kept me up to date and provided options that worked for me. More

Matt in service is the best. Every time I service there, the staff is quick and courteous. Shout out to the entire service team. I also want to thank the technician Ivan. He wa Every time I service there, the staff is quick and courteous. Shout out to the entire service team. I also want to thank the technician Ivan. He was careful with my carbon hood and locked my hood pins after the service. More

Very good experience gave us a good amount for our trade without a lot of back and fourth and a fair price on our new vehicle as well as nice options for extra accessories. without a lot of back and fourth and a fair price on our new vehicle as well as nice options for extra accessories. More

Five Star Subaru is Fantastic! ! Everyone is so generating and helpful, cordial and kind. We were mentioning about our love and experiences with the Subaru and how pleased we are of ! Everyone is so generating and helpful, cordial and kind. We were mentioning about our love and experiences with the Subaru and how pleased we are of its features and it finally, in our opinions, being a top seller. The Staff and Technicians were achieving a very pleasant experience and wait time!! More

Knowledgeable and pleasant and had everything ready right on time would work with him again on time would work with him again More

Always good, friendly service. I especially appreciate that they don't push unnecessary services but take the time to go over everything. Nice clean facility with a good selection I especially appreciate that they don't push unnecessary services but take the time to go over everything. Nice clean facility with a good selection of drinks. More

Andrew was a great salesman he answered questions and brought up other insights about the vehicle we ended up purchasing. Brandon did a good job in explaining the extended warranty’s and made closing an brought up other insights about the vehicle we ended up purchasing. Brandon did a good job in explaining the extended warranty’s and made closing an easy process. More