Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good fast service from advisor Jose. I was pleasantly surprised when he came by to inform us our car was ready. I was pleasantly surprised when he came by to inform us our car was ready. More
Very, very friendly staff; I felt valued right from the start. My service advisor, Colin H., explained exactly what the problem was and how it was fixed. He took the time to ensure that everything was simp start. My service advisor, Colin H., explained exactly what the problem was and how it was fixed. He took the time to ensure that everything was simply perfect. Perhaps some of the dealerships that sell extremely high-priced cars should take a leaf out of 5 Star Subaru’s book when it comes to customer service. More
We knew we wanted a Subaru. BB, helped us decide on a Outback. Very Happy! BB, helped us decide on a Outback. Very Happy! More
My only problem was they did not air up the tires after rotating them. I had to go to Costco afterward to get it done properly. Also, it was impossible to reach them on the phone yesterday, so I had to com rotating them. I had to go to Costco afterward to get it done properly. Also, it was impossible to reach them on the phone yesterday, so I had to come up there in person to get the appointment reset. More
First great experience with a car dealership. Every employee was welcoming and helpful. Would definitely recommend this dealership to friends and family! Every employee was welcoming and helpful. Would definitely recommend this dealership to friends and family! More
Had a great experience looked at alot of different cars but went back to the original outback i went in to see. Love the ascent though just a little out of my price range. but went back to the original outback i went in to see. Love the ascent though just a little out of my price range. More
Honest and customer friendly. Appreciate this type of service especially since we are from out of town! Appreciate this type of service especially since we are from out of town! More
Everyone is courteous and polite. My service tech was the best! Snacks and drinks are always appreciated. My service tech was the best! Snacks and drinks are always appreciated. More
The staff we dealt with from beginning to end were very friendly. We would recommend them to our friends. friendly. We would recommend them to our friends. More
Everyone we interacted with was friendly and offered us a drink as soon as we walked into the dealership. David had the 2 vehicles we inquired about out and ready for a test drive when we arrived. We expecte drink as soon as we walked into the dealership. David had the 2 vehicles we inquired about out and ready for a test drive when we arrived. We expected to have a lot of frustrating back and forth conversation and to spend most of the day at the dealership, but that was not the case at all. We were surprised with how quick and easy our purchase was! More
















