Five Star Subaru of Grapevine

I went to two dealerships on the same day. The experience was drastically different. At one dealership (nearby, but will not name them), we felt pressured right away. At 5 Star, we felt very c The experience was drastically different. At one dealership (nearby, but will not name them), we felt pressured right away. At 5 Star, we felt very comfortable. Myles was fantastic. He knew a lot about the car and when he didn't know, he was honest, and then went and found out. Jeff was there if we needed him but the price was very competitive so Jeff didn't need to do a lot. At finance with Kenny; same thing...no pressure. Laid out the options and I never once felt like I was coaxed into something I didn't want. I will be back in a few years when I return to buy my next Subaru. More

Customer service was OUTSTANDING! Stephen listened to what I wanted and fulfilled my requests in an incredibly short time. He and Jeff went above and beyond to secure a vehicle for me Stephen listened to what I wanted and fulfilled my requests in an incredibly short time. He and Jeff went above and beyond to secure a vehicle for me in just a matter of days after I had waited over a year for another manufacturer to fulfill an order. Stephen communicated with me every step of the way, but was never pushy as I reached a decision. HIGHLY recommend 5 Star, Stephen, and Jeff! More

Azrael was great! The communication was outstanding the whole time waiting for our Forester to arrive. Couldn't have asked for a better experience will definitely be b The communication was outstanding the whole time waiting for our Forester to arrive. Couldn't have asked for a better experience will definitely be back for any future Subaru purchases. More

Mitchell Hunter made the car buying experience an absolute pleasure. He kept me updated throughout the process and the final pickup was in and out. absolute pleasure. He kept me updated throughout the process and the final pickup was in and out. More

Great experience. Found the vehicle I was looking for. Five Star delivered. Very happy with my Sales Rep Rikko DePasquale. Fair value given for my trade in. I recommen Found the vehicle I was looking for. Five Star delivered. Very happy with my Sales Rep Rikko DePasquale. Fair value given for my trade in. I recommend Five Star Subaru! More

Outstanding customer service. Everyone was friendly and helpful. Very positive experience! Waiting area was very comfortable. Everyone was friendly and helpful. Very positive experience! Waiting area was very comfortable. More

Shannon Reust provided excellent service. She answered all of my questions. The experience was good overall. She answered all of my questions. The experience was good overall. More

Rikko was very helpful with the new car purchase. He was very knowledgeable about the brand He was very knowledgeable about the brand More

I arrived at the dealership, my car had been run through make-ready and as quickly as I dealt with the finance department and BB, the salesperson gave a quick tutorial of the car's features, I was out of th make-ready and as quickly as I dealt with the finance department and BB, the salesperson gave a quick tutorial of the car's features, I was out of there. 2 hours, tops! More

Ron Singuluri was pleasant to work with and very knowledgeable. Would recommend potential buyers to Ron S. knowledgeable. Would recommend potential buyers to Ron S. More