Five Star Subaru of Grapevine

James was great to work with, he was straight forward and honest about vehicle wait times. On our first visit he spent time finding a forester of a different trim that we could test drive, since there were n honest about vehicle wait times. On our first visit he spent time finding a forester of a different trim that we could test drive, since there were no forester wilderness available. Over all it was a great experience. More

Jeff and BB were exceptional. They were knowledgeable and went out of their way to make my experience great. They were knowledgeable and went out of their way to make my experience great. More

Darrell and Brandon were great to work with. Very helpful and informative. We were especially impressed that we could test drive the car alone and not have a salesman in our ear as we tried to d Very helpful and informative. We were especially impressed that we could test drive the car alone and not have a salesman in our ear as we tried to discuss our likes and dislikes. More

It was a clean facility. I did not feel rushed or pressured at all by Shannon Reust. She listened to my concerns and answered all my questions. I did not feel rushed or pressured at all by Shannon Reust. She listened to my concerns and answered all my questions. More

Great Customer Service from the test drive, to identifying the availability of vehicles on hand on inbound, to the final day of picking up the vehicle. Went above and beyond to stay in communicat identifying the availability of vehicles on hand on inbound, to the final day of picking up the vehicle. Went above and beyond to stay in communication as I was out of state purchasing this vehicle for my mother and took the time to walk her through all the gadgets on her new vehicle. Thank you. More

Great experience! So happy to be back in a Subaru! Y’all made it easy, pressure-less and I know that my Forester will be well taken care of. So happy to be back in a Subaru! Y’all made it easy, pressure-less and I know that my Forester will be well taken care of. More

I had a great experience buying a new Forester at Five Star Subaru! James “Chief” Inim was a delight to work with as my sales person, and he really did everything he could to make me feel at ease with Star Subaru! James “Chief” Inim was a delight to work with as my sales person, and he really did everything he could to make me feel at ease with the process. Buying a car during the chip shortage was unlike anything I’ve experienced before, but James, and even his manager Jeff Davis, were prompt and gracious in answering any questions and concerns I had throughout the process of ordering my car. James was so helpful in explaining the features to me when my car came in, and even answering the questions of my family members. His kindness was much appreciated and a blessing! Shane Hacker, in financing, was also very patient in answering my questions and walking me through the final steps of the purchase. This is usually where I have had even good experiences turn sour when purchasing cars in the past from other dealerships, so this was refreshing. I felt that the process was fair and honest, which is really what a customer hopes for when making such an important purchase. I would gladly purchase from this dealership again, and have already recommended Five Star Subaru to others interested in buying a car. Thanks to everyone for making this experience a good one! More

The team was fantastic like last time. They went above and beyond to keep me as a valued customer. It was a great second first-date. They went above and beyond to keep me as a valued customer. It was a great second first-date. More

We called to see a used car. Myles made sure it was there and had it waiting for us when we arrived. He even sent a video of the car before we arrived. Myles answered all our Myles made sure it was there and had it waiting for us when we arrived. He even sent a video of the car before we arrived. Myles answered all our questions but didn't pressure us to purchase. He made the entire process quick and easy. More

5 Star Subaru most definitely has that personal touch that most dealers miss the mark. That is why I drove 20 miles to deal with 5 Star Subaru Don't you dare lose your mojo Michael that most dealers miss the mark. That is why I drove 20 miles to deal with 5 Star Subaru Don't you dare lose your mojo Michael More