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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,466 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,466 reviews

November 18, 2022

Our sales rep Rikko was the best . Brandon was also top notch. What I liked was the upfront honest answers from Rikko . Ended up reserving a car that was in transit due to low inventor More

by steinway379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rikko , Jeff Davis
Nov 18, 2022 -

Five Star Subaru of Grapevine responded

Congratulations, steinway379! Helping our customers find and accessorize their vehicles is fun at Five Star Subaru. As you begin to enjoy your new Subaru, let us know if you have technical or care questions at 817-438-1700. Thank you for your kind words and business, Doug Laymon, Sales Manager

November 18, 2022

BB our salesman is a stand up guy. Great doing business with him and 5 Star Subaru. More

by qorray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Nov 18, 2022 -

Five Star Subaru of Grapevine responded

Qorray, Communication and sharing our knowledge is key! Thank you for taking the time to share your experience with BB. Don't hesitate to drop by Five Star Subaru or give us a call at 817-438-1700 when you have questions about your Subaru. Enjoy, Doug Laymon, Sales Manager

November 18, 2022

Excellent dealership. I am Leary if car dealerships. 5 star changed all that. Great service. Honest. No hard sell. Made the process easy. BB was an excellent sales person. More

by Lee_bramlett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Five Star Subaru of Grapevine responded

It is always great to hear from our satisfied Five Star Subaru customers, Lee! When BB or I can address technical or care questions, reach out to 817-438-1700. We want to make owning your Toyota a great experience. Thank you, Doug Laymon, Sales Manager

November 18, 2022

Jordan made buying a car a pleasure instead of dreading it. Thank you Jordan ISO far I am happy with my car More

by watertime218
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Five Star Subaru of Grapevine responded

Thank you, watertime218, for choosing Five Star Subaru! Customer satisfaction continues, and Jordan and our team remain available for any vehicle questions at 817-438-1700. We are here to help you fully enjoy your ride. Safe travels, Doug Laymon, Sales Manager

November 17, 2022

This dealership was so personable and genuine, I am just so happy that there are still dealership in the country that still have integrity. I would definitely use them again, everything they told me that th More

by mareekerr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Nov 18, 2022 -

Five Star Subaru of Grapevine responded

Mareekerr, Thank you for trusting in the Five Star Subaru processes! Customer care and complete satisfaction are priorities and we hope to continue hearing from you at 817-438-1700. Enjoy your new Subaru and please stay in touch. Best Regards, Doug Laymon, Sales Manager

November 11, 2022

Munns said my new lease was a single pay. Then, it seems I was misled. More

by e04sorrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Great. Paid sticker price. No dealer add ons or unneeded products. In and out within 3 hours with a new car…easiest car purchase ever. More

by agee.a.h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico was our sales guy.
Nov 10, 2022 -

Five Star Subaru of Grapevine responded

Congratulations on your purchase at Five Star Subaru, agee.a.h. We look forward to helping you enjoy your new car. Reach out to 817-438-1700 or stop by to review the technology in your Subaru any time. We want to make owning your car the best driving experience. Thank you for shopping with us, Doug Laymon, Sales Manager

November 09, 2022

Awesome service advisor! Great waiting area! Service was done to my satisfaction and beyond! 100% rating More

by Sallyabbott123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
Nov 10, 2022 -

Five Star Subaru of Grapevine responded

Thank you, Sallyabbott123! We appreciate hearing your Five Star Subaru visit went well. Sean is a great resource. Be sure to reach him between visits at 817-438-1700. Safe travels and call us any time you need our knowledge. Best Regards, Dylan Hulme, Service Director

November 09, 2022

Five Star Subaru is my preferred location for all my service needs, they are very helpful and knowledgeable. More

by r76barrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Roberts
Nov 09, 2022 -

Five Star Subaru of Grapevine responded

R76barrow, We appreciate your loyalty to Five Star Subaru and we welcome every chance to address your vehicle needs. Mike, Sean, and I look forward to seeing you soon in our service center. Thank you, Dylan Hulme, Service Director

November 06, 2022

Responsive and really seems to care about customer satisfaction without Hounding customers for a good review. More

by rsonck0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Nov 07, 2022 -

Five Star Subaru of Grapevine responded

Rsonck0, Thank you for shopping at Five Star Subaru! On behalf of Clay and our entire team, we appreciate the chance to call you our customer. Whenever you have questions about your new Subaru, we want to hear from you at 817-438-1700. Your driving satisfaction is a priority. Best Regards, Doug Laymon, Sales Manager

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