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Five Star Subaru of Grapevine
Grapevine, TX
4,466 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,466 reviews
November 05, 2022
Had to return twice for a bad battery problem. First time they just recharge the battery. Second time replaced under warranty. Why were two trips needed? First time they just recharge the battery. Second time replaced under warranty. Why were two trips needed? More
by Edwardagura@gmail.com
November 03, 2022
Excellent customer service throughout the whole process to help me find the car I needed to help me find the car I needed More
by sspeckner
Verified CustomerNovember 02, 2022
Five Star Subaru of Grapevine always exceeds my expectations! They make the experience as painless as possible. During my scheduled service today, they thoroughly went through the process with me, expectations! They make the experience as painless as possible. During my scheduled service today, they thoroughly went through the process with me, made me as comfortable as possible with multiple amenities and got me out the door sooner than expected! Always a joy doing business with them! More
by jakaybe
Employees Worked With
Other Employees :
Jeff Davis
November 01, 2022
Fantastic experience with Five Star Subaru and the sales team I worked with. Looking forward to future business with the sales team and service department. team I worked with. Looking forward to future business with the sales team and service department. More
by Anon
October 31, 2022
I am skeptical of dealers. Most think about the numbers and upselling. Few are transparent. I surprisingly found Five Star Subaru very different. They were transparent, worked Most think about the numbers and upselling. Few are transparent. I surprisingly found Five Star Subaru very different. They were transparent, worked with me on price for a low mileage Toyota. They honored their price when I flew in from out of state. They found financing, but when I brought my own financing from out of state, there was no problem. Seamless purchase, no forced up sell for things I didn’t need. Treated me as a person, not someone to take advantage of. I’ll go back for my next vehicle. BB in internet sales was great. Brandon in finance was a joy to work with. More
by Lee_bramlett
October 31, 2022
Great experience with Five Star Subaru. They are a very friendly, attentive, customer oriented dealership from sales to service. The best car buying experience we have had in a long long ti They are a very friendly, attentive, customer oriented dealership from sales to service. The best car buying experience we have had in a long long time. More
by matt.searcey
October 30, 2022
Great service from Derek and communication as we waited on a few items for the vehicle. Thank you! on a few items for the vehicle. Thank you! More
by Focuspocus
Employees Worked With
October 30, 2022
Great service- very professional in all they do. BB was so nice and knowledgeable. Could not have asked for more in a car dealership! BB was so nice and knowledgeable. Could not have asked for more in a car dealership! More
by jay.newsom
October 30, 2022
Shanti is very competent,pleasant and a real asset for your dealership. We have been quite pleased with our entire experience with Five Star Subaru. Love the car your dealership. We have been quite pleased with our entire experience with Five Star Subaru. Love the car More
by randi.stewart41
Employees Worked With
October 29, 2022
Everyone is friendly, and courteous. I felt very welcome this morning for my service and the young man that checked in my vehicle listened to my concerns and was able to convey those to I felt very welcome this morning for my service and the young man that checked in my vehicle listened to my concerns and was able to convey those to the mechanic. The issue was addressed along with a free car wash!! More
by Corina1987
