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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,466 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,466 reviews

October 16, 2022

From Mississippi and had a great experience with Dylan and Grapevine. Dylan was amazing. Kept in contact and made it a truly enjoyable experience. More

by David Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan , Jeff Davis
Oct 16, 2022 -

Five Star Subaru of Grapevine responded

Thank you, David, for taking the time to rate your Five Star Subaru experience. Congratulations on your new Subaru. Your driving enjoyment is our priority. Stop by or reach us at 817-438-1700 when you have technical or care questions. Thanks again, Doug Laymon, Sales Manager

October 15, 2022

Darrel was fantastic. The process was quick and seamless. I would definitely recommend Grapevine Subaru. More

by AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Five Star Subaru of Grapevine responded

AJ, On behalf of Darrell and all of us at Five Star Subaru, thanks for shopping with us. Your review is appreciated and we hope to hear from you again at 817-438-1700. Enjoy your Jeep and please let us know when you have future vehicle needs. Best Regards, Doug Laymon, Sales Manager

October 14, 2022

Excellent services. Ryan was very helpful. He is very customer oriented which adds positive features to your services. Beautiful facility. More

by Otaa002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Murray
Oct 15, 2022 -

Five Star Subaru of Grapevine responded

Otaa002, On behalf of Ryan and the entire Five Star Subaru service staff, thank you for choosing our dealership. When you have questions about the care of your Subaru, don't hesitate to call us at 817-438-1700. Safe travels! Best Regards, Tony Hooman, General Manager

October 14, 2022

Great sales and service car was done in the same day we need a loaner car and was taken care of with a new loaner car I Have all my maintenance done here and am always happy with my experience. More

by joekeiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 15, 2022 -

Five Star Subaru of Grapevine responded

Joekeiser, We appreciate hearing your Five Star Subaru visits have gone well. It is our priority to help you enjoy your car. Reach us anytime you need our advice at 817-438-1700. Thank you for sharing your feedback! Take Care, Tony Hooman, General Manager

October 12, 2022

Busy today, friendly employees, swamped with customers! Must be because of your dedicated employees! I will definitely do business with them again! More

by ngleeper59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Five Star Subaru of Grapevine responded

Ngleeper59, We appreciate knowing your shopping experience at Five Star Subaru went well. Thank you for recognizing the efforts of our sales team and please don't hesitate to stop by or call us at 817-438-1700 when you have technical or care questions. We are here to help you fully enjoy your Subaru. Thanks again, Doug Laymon, Sales Manager

October 08, 2022

Very knowledgeable and extremely easy to work with. Look forward to working with Derek again More

by mb4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Oct 09, 2022 -

Five Star Subaru of Grapevine responded

Thank you, mb4, for rating your Five Star Subaru shopping experience. We appreciate knowing our team did a good job getting you into a new Subaru. Customer service continues, so please reach us at 817-438-1700 when you have technical or care questions. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

October 06, 2022

It was great working with Johnnie Taylor, very professional and helpful. Will definitely recommend him for any work. More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Five Star Subaru of Grapevine responded

Ricardo, We are grateful to help you care for your car at Five Star Subaru. Thank you for recognizing Johnnie! When you have future maintenance or repair concerns, we look forward to scheduling another appointment at 817-438-1700. Safe travels! Best Regards, Tony Hooman, General Manager

October 05, 2022

Taylor was absolutely awesome to work with. Extremely responsive and made the entire process super easy. I bought a used car from them and he was able to have it transferred from another dealer More

by AA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Five Star Subaru of Grapevine responded

Congratulations, AA, on the purchase of your pre-owned Ford from Five Star Subaru. When Taylor and our team can address additional vehicle needs, we hope to hear from you at 817-438-1700. Thank you for your business and review, Doug Laymon, Sales Manager

October 03, 2022

Frank was one of the best salesmen I've ever worked with when purchasing a vehicle. He was informative, patient, and allowed me to take the time I needed to test drive multiple models and trims before decid More

by laurabethsullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Lara
Oct 04, 2022 -

Five Star Subaru of Grapevine responded

Congratulations, laurabethsullivan, on your purchase with Frank! We are excited to help you enjoy your vehicle. Stop by Five Star Subaru or give us a call at 817-438-1700 any time you can use our advice. Customer service continues long after the sale. Thank you for your endorsement and business, Doug Laymon, Sales Manager

October 02, 2022

I already did that on the request from Five Star Subaru of Graoevine THEY ARE TERRIFIC More

by cfsscharff
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Five Star Subaru of Grapevine responded

Cfsscharff, We appreciate you and your business at Five Star Subaru. Johnnie and our service staff welcome the chance to address future vehicle needs. Let us know how we can help at 817-438-1700. Thank you, Tony Hooman, General Manager

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