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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,026 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,026 reviews

June 23, 2021

Friendly Informative Respectable Hardworking Friendly Informative Respectable Hardworking Passionate Responsive On time Easy Quick More

by benschro30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Five Star Subaru of Grapevine responded

Benschro30, Thanks so much for the description of your Five Star Subaru experience. We hope you are enjoying your new ride. We remain informative, passionate, and all of the above when it comes to helping you with your automotive needs. Reach us again at 817-438-1700. Thank you, Doug Laymon, Sales Manager

June 23, 2021

Always courteous and friendly, from all the staff every day More

by RWBREZINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez
Jun 24, 2021 -

Five Star Subaru of Grapevine responded

RWBREZINA, It is great to hear you have enjoyed a good experience at Five Star Subaru. Expect nothing less every time you visit. Let us know when you have vehicle questions at 817-438-1700. We will love hearing from you again. Thank you, Doug Laymon, Sales Manager

June 18, 2021

Tobias Awoniyi was very respectful and helpful in finding a used car. Definitely a hidden gem in the car sales world with no pressure.I will come back to buy from him again. More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Five Star Subaru of Grapevine responded

Adam, Thank you for taking the time to recognize Tobias and his efforts during your visit to Five Star Subaru. To continue helping you, please stay in touch at 817-438-1700. Let us know when you have questions about your vehicle's care. Take Care, Doug Laymon, Sales Manager

June 18, 2021

Great service and car loaner is a wonderful idea! Took care of some personal business at the same time! No need to wait 3hrs! Thanks to the Team! Special Thanks to Mike! More

by MILYONARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Five Star Subaru of Grapevine responded

Hello MILYONARIO! It was our pleasure to help with your vehicle's care at Five Star Subaru. Mike and our service staff welcome all of your future questions at 817-438-1700. Stop by or give us a call when we can be of service. Thank you, Marcus Procter, Service Director

June 16, 2021

Friendly and easy. Good communication from the beginning. Good use of text messages for communication. No hassle appointment and meeting to test drive the car. More

by bbayley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez
Jun 17, 2021 -

Five Star Subaru of Grapevine responded

Bbayley, You are a valued customer at Five Star Subaru! Thank you for allowing us to help with your purchase and please let us know when you have technical or care questions at 817-438-1700. Customer service continues! Take Care, Doug Laymon, Sales Manager

June 14, 2021

Dre was fantastic! (Friendly, polite, personable, professional and helpful) I made a purchase long distance and Dre assisted me every step of the way! When I traveled there to pick up my new Outback, More

by samjrg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dre Pryor
Jun 15, 2021 -

Five Star Subaru of Grapevine responded

Samjrg, Congratulations on your long-distance buy from Five Star Subaru. It is great to hear you found working with Dre efficient and we hope to continue hearing from you at 817-438-1700. Thank you for your recommendation and enjoy your ride! Best Regards, Doug Laymon, Sales Manager

June 14, 2021

Luis did an amazing job at finding a used car in my price range. He listened to what I was needing and what I wanted in my new-to-me car. Luis provided excellent customer service during the whole car buying More

by Katrina H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
Jun 15, 2021 -

Five Star Subaru of Grapevine responded

Katrina, How nice of you to recognize Luis' efforts while you shopped at Five Star Subaru. Anytime you need our vehicle advice, your questions are welcomed at 817-438-1700. We would love to see you again. Thank you, Doug Laymon, Sales Manager

June 14, 2021

Best buying experience ever! I highly recommend Spencer Fuller to help you with the auto needs and everyone at Five Star Subaru of Grapevine treated with me with care and respect. I would definitely buy a More

by nainai67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Fuller
Jun 15, 2021 -

Five Star Subaru of Grapevine responded

Thank you, nainai67! We love hearing from our Five Star Subaru customers. Spencer and I want to continue sharing our vehicle knowledge to help you enjoy your travels. Call us any time at 817-438-1700. We are here to help. Take Care, Doug Laymon, Sales Manager

June 12, 2021

Spenser Fuller is a fantastic salesperson. Friendly, knowledgeable, laid back. Great experience with him. We'll be back to buy a 2022 Impreza Sport for my son from him in July/August. The Service e More

by coreypellet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Fuller
Jun 14, 2021 -

Five Star Subaru of Grapevine responded

Thank you, coreypellet, for taking the time to rate your visit at Five Star Subaru. We look forward to having you back soon. In the meantime, if you have additional questions about the 2022 Impreza Sport, do not hesitate to contact Spencer or me at 817-438-1700. We are happy to share our knowledge. Best Regards, Doug Laymon, Sales Manager

June 10, 2021

Took our Forester in for routine maintenance and a minor recall. Mike was a great service advisor and the entire process was efficient and finished ahead of schedule. Great experience! More

by rangran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Five Star Subaru of Grapevine responded

Rangran, Customer experience is important at Five Star Subaru and we thank you for sharing your feedback. Between visits, Mike and I welcome your automotive questions at 817-438-1700. Call us anytime we can be of help. Best Regards, Marcus Procter, Service Director

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