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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,449 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,449 reviews

February 09, 2022

We Always receive great service, friendly and helpful. The staff makes every experience a personal one. More

by ANDREAVR7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Five Star Subaru of Grapevine responded

Hello ANDREAVR7, We want you to feel welcomed every time you visit Five Star Subaru. Let us know how we can help you enjoy your Subaru at 817-438-1700. Don't hesitate to stop by Five Star Subaru to review your vehicle. Thank you, Doug Laymon, Sales Manager

February 08, 2022

They were very helpful and stayed after hours to make sure I got the deal I was looking for More

by krejcarekk0516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Five Star Subaru of Grapevine responded

Hello krejcarekk0516, We look forward to helping you enjoy your purchase from Five Star Subaru. Cameron, Ron, and I welcome you to stop by or call us at 817-438-1700 any time you have questions. We are here for you. Thank you, Doug Laymon, Sales Manager

February 08, 2022

Very comfortable. Ron was wonderful and made a difficult experience easier. We are new to Texas, so it was important to us that we were shown good hospitality and care. Our one and only recommendation might More

by Ahebe47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Five Star Subaru of Grapevine responded

Hello Ahebe47, Thank you for your candid feedback. We want you to feel comfortable throughout your visits to Five Star Subaru. Your recommendation for Ron is appreciated and we hope to be of service to you again. Please reach Ron or me at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

February 08, 2022

I never used the service center, this was a new vehicle purchase, more words to make this stupid survey happy. More

by morganmill_cityslicker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Five Star Subaru of Grapevine responded

Congratulations morganmill_cityslicker! We really appreciate your business at Five Star Subaru. BB and I remain available for questions at 817-438-1700. Let us know how we can help you enjoy your new Subaru. Thank you, Doug Laymon, Sales Manager

February 07, 2022

What was just going to be a routine check-up on my Outback Limited turned into my husband surprising me by ordering me my new Outback Wilderness! Nick did an OUTSTANDING job! He has actually sold us b More

by KAshmead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Five Star Subaru of Grapevine responded

Hello KAshmead, We were beyond happy to help your husband surprise you with an awesome Outback Wilderness and we want to make certain you fully enjoy your new car. Please let Nick or me know if you would like to revisit your vehicle. We want to make certain you fully enjoy your ride. Thank you for being a valued Five Star Subaru friend. Best Regards, Doug Laymon, Sales Manager

February 07, 2022

Great service always professional and on time. Would not take my car any where else. More

by Debrajoanne63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

We arrived at 8:15 PM as a walk-in. Myles explained to us the buying process for a new 2022 Forester, answered all our questions and got us test driving the vehicle that night. He is following Sam Pack's vis More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Five Star Subaru of Grapevine responded

Congratulations, Jose, on your new car from Five Star Subaru. Customer satisfaction is always the goal. Thank you for recognizing Myles and our sales team. We want to continue helping you, so please stay in touch at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

February 05, 2022

I had an exceptional experience when I ordered my new Outback from Tony on December 27th. It came in earlier than expected and I was able to pick it up on January 29th! Unfortunately Tony was out ill, b More

by mmd#Livingmydash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kroes
Feb 06, 2022 -

Five Star Subaru of Grapevine responded

Congratulations on your new Outback from Five Star Subaru! We want to help you always love your car. Don't hesitate to contact Tony, Steve, or me at 817-438-1700. Let's make owning your Subaru the best experience. Thank you, Doug Laymon, Sales Manager

February 05, 2022

While my experiences at this dealership have always been professional, my most recent service was frustrating and disappointing. I brought my car in for regularly scheduled maintenance and also for concerns More

by b_forester18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Pipkin
February 04, 2022

I had a great recent experience purchasing a new car at this dealership! All the staff who I worked with to do so were very kind and helpful and worked through all my concerns and questions throughout the More

by fzubair72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Frank Lara
Feb 05, 2022 -

Five Star Subaru of Grapevine responded

Hello fzubair72, The goal at Five Star Subaru is to provide our shoppers with all the information they need to choose the right vehicle for their lifestyle. Thank you for taking the time to share your experience. Our staff continues to be available for your inquiries at 817-438-1700. Let us know when you need a refresher about the technology or care schedule for your vehicle. We are here to help. Thanks again, Doug Laymon, Sales Manager

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