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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,084 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,084 reviews

January 04, 2021

Taylor is one of the most knowledgeable Sales Professional that I have ever encountered. Her demeanor and professionalism “sealed the deal” for us. Taylor is a credit to your orginization. More

by Jimjonip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Five Star Subaru of Grapevine responded

Jimjonip, We love hearing from our valued customers at Subaru of Grapevine! Thank you for shopping with Taylor and please let either of us know if you would like to review your new car at 817-438-1700. We want to make this your best driving experience ever. Happy New Year, Doug Laymon, Sales Manager

January 02, 2021

Every time I bring my ascent for any type of service I receive an above and beyond treatment. I recommend subaru of Grapevine if you are looking for a new or a used car,or if you need to get any type of m More

by Carlos Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ohanesian, Brian Swarver
Jan 02, 2021 -

Five Star Subaru of Grapevine responded

Carlos, Thank you for your recommendation of both our sales and service departments at Subaru of Grapevine. We always want to make you feel comfortable when you visit. Whether you need service or another vehicle, Marcus and I want to hear from you at 817-438-1700. We really appreciate having you a part of our dealership family. Thanks again, Doug Laymon, Sales Manager

January 01, 2021

I like the fact that Subaru of Grapevine always has the same staff in place, it shows stability in the dealership. Mike O. Is very helpful and knowledgeable in the service department. More

by Diannb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ohanesian
Jan 02, 2021 -

Five Star Subaru of Grapevine responded

Diannb, You are a valued customer and we really appreciate your loyalty and review of our committed staff at Subaru of Grapevine. Between visits, Michael and I want to hear from you at 817-438-1700 any time you need our vehicle advice. Knowing you are fully knowledgeable about your car is important. Thank you, Marcus Procter, Service Director

January 01, 2021

The dealership is very nice. The sales people are helpful and professional. I went in and with the help of Jordan and Mitchell I got exactly what I wanted. More

by lucerodavid1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Reddish
Jan 02, 2021 -

Five Star Subaru of Grapevine responded

Hello David, Thank you for taking the time to rate your experience at Subaru of Grapevine. Congratulations on your new Subaru and please do not hesitate to contact us at 817-438-1700 when you have vehicle questions. We want to make owning your Subaru the best experience. Thanks again, Doug Laymon, Sales Manager

December 31, 2020

Gary was an extremely helpful person who made the car buying experience an excellent one. Took the time to show me all the features of the vehicles and listened to exactly what I was looking for in a veh More

by tad0026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McCloskey
Jan 02, 2021 -

Five Star Subaru of Grapevine responded

Congratulations on your new car from Subaru of Grapevine, tad0026! We are excited to help you enjoy your vehicle, so please let Gary or me know when you have technical or care questions at 817-438-1700. We will help in any way we can! Happy New Year! Thank you, Doug Laymon, Sales Manager

December 31, 2020

Gary is really awesome. He helps in informing all the details clearly and get us the best deal. This qualities make everyone love Subaru. Appreciate it. More

by ksiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McCloskey
Jan 02, 2021 -

Five Star Subaru of Grapevine responded

Happy New Year, ksiva! Gary and I remain available for your Subaru questions at 817-438-1700. Enjoy your new ride and we look forward to seeing you again at Subaru of Grapevine. Thank you, Doug Laymon, Sales Manager

December 31, 2020

We really appreciated the way, Lauren helped getting a new car for us. She was constantly looking at options and cars that would work for us. More

by Ruben C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bayles
Jan 02, 2021 -

Five Star Subaru of Grapevine responded

Ruben, Lauren and everyone at Subaru of Grapevine really appreciates your business and review. We want to make owning your new car the best driving experience, so please stay in touch at 817-438-1700. Safe travels into the new year. Thank you, Doug Laymon, Sales Manager

December 30, 2020

The entire experience was great. Dre was proactive and professional. We're thrilled about our first Subaru and I suspect it won't be our last! More

by Mike S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Pryor - 5 stars, Kareem Kusez, Steve Lennon
Dec 31, 2020 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, Mike! We are excited to help you enjoy your new ride. We always want to hear from you at 817-438-1700 when you have automotive questions. Sharing our knowledge will help you get the best out of your Subaru. Happy New Year! Thank you, Doug Laymon, Sales Manager

December 30, 2020

I enjoyed dealing with Subaru of Grapevine because they were friendly, helpful and make you feel important and at home. I bought my last car here and was so pleased I came back More

by muzyka0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Kareem Kusez
Dec 30, 2020 -

Five Star Subaru of Grapevine responded

Thank you, muzyka0, for your loyalty to Subaru of Grapevine. We are excited to have the chance to serve you again. Any time you need us, we will be ready to share our Subaru knowledge at 817-438-1700. Thanks again for being our customer and we look forward to seeing you. Please stay in touch. Happy New Year, Doug Laymon, Sales Manager

December 30, 2020

Very friendly salesmen. Not pushy at all, but there to help you find the right fit. I am very pleased with the overall experience to get out of the door with my new car. More

by Lastone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Dec 31, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on your new car from Subaru of Grapevine, Lastone! We only want the best for you and we are available at 817-438-1700 to continue answering your vehicle questions. Our goal is to make this your best driving experience yet. Please stay in touch! Thank you, Doug Laymon, Sales Manager

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