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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,077 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,077 reviews

December 02, 2020

Great experience. Went to two Subaru dealerships prior but this dealership had the most cars/options by far. Staff was super helpful and attentive. Jake was very patient and not pushy at all. We spent mor More

by JUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Skaistis
Dec 03, 2020 -

Five Star Subaru of Grapevine responded

Hello June, Jake and I are excited to welcome you to Subaru of Grapevine. As a member of our dealership family, we want to hear from you at 817-438-1700 any time you have questions. Thank you for shopping with us and Happy Holidays, Doug Laymon, Sales Manager

December 02, 2020

Did most of deal over internet and email. Had to spent minimal amount of time in Dealership during pandemic. Got what needed on trade for lease residual. More

by ggdo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Hooman, Lauren Bayles
Dec 02, 2020 -

Five Star Subaru of Grapevine responded

Ggdo, It is great to hear you found the buying process at Subaru of Grapevine smooth. We want to continue sharing our vehicle knowledge, so please let Lauren or me know when you have questions at 817-438-1700. We look forward to helping you fully enjoy your Subaru. Thank you, Doug Laymon, Sales Manager

December 02, 2020

I was treated as a 'friend', shown all options on car and clearly had everything explained. Both Cameron and Sam made sure we were comfortable with car and financing More

by LSTLTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez, Sam Rezaei
Dec 03, 2020 -

Five Star Subaru of Grapevine responded

Hello LSTLTAYLOR! Thank you for taking the time to rate your shopping experience at Subaru of Grapevine. We want to make certain you continue to feel knowledgeable about your vehicle, so please stay in touch at 817-438-1700. We value you and your business. Take Care, Doug Laymon, Sales Manager

December 02, 2020

Wonderful experience. I custom built my car and flew out to get it. Most paperwork was done before I got there and made it super easy and fast. Steve was so helpful and honest. I would 100% suggest to peopl More

by Cadi McKinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Kareem Kusez
Dec 03, 2020 -

Five Star Subaru of Grapevine responded

Hello Cadi, Thank you for shopping at Subaru of Grapevine. We are excited to help you enjoy your adventures. We want to hear from you at 817-438-1700 anytime we can share our Subaru knowledge. Safe travels and Happy Holidays, Doug Laymon, Sales Manager

December 02, 2020

Jeremy was awesome, straight forward, and easy to deal with. Definitely went above and beyond when I needed any information or help from him. Easily the best dealer/salesman I dealt with through the entir More

by bcrofsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Five Star Subaru of Grapevine responded

Congratulations, bcrofsky, on your purchase at Subaru of Grapevine! Everyone is excited to help you enjoy your new Subaru. Reach out to Jeremy or me at 817-438-1700 or stop by when you need our technical or care knowledge. We look forward to helping you enjoy your ride. Thank you, Doug Laymon, Sales Manager

December 01, 2020

We had such a smooth, excellent experience! My dad recommended I come over from Dallas to buy from 5 Star Subaru and I am certainly happy I did! More

by emilyehalpert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McCloskey, Jeff Davis
Dec 01, 2020 -

Five Star Subaru of Grapevine responded

Congratulations, emilyehalpert, on your purchase from Subaru of Grapevine. Customer care continues after the sale, so please let Gary, Jeff, or me know if you would like to revisit any features on your new Subaru. Reach out to us at 817-438-1700 any time we can help. Thank you, Doug Laymon, Sales Manager

November 30, 2020

We got a great vehicle, a 2021 Subaru Ascent, and were treated with courtesy and respect in a friendly atmosphere during the entire purchasing process. This is the 2nd vehicle we have bought here and we More

by Mark Peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Saif
Dec 01, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Mark, for shopping at Subaru of Grapevine. We want to make certain you fully enjoy your new Ascent, so please let us know when you have questions about its technology or care at 817-438-1700. We look forward to seeing you again. Take Care, Doug Laymon, Sales Manager

November 30, 2020

Our salesperson, Nick, was great. Never felt pressured like at other dealerships. He listened to our requests and was eager to help us. He had a great understanding of vehicles as well. More

by BARNEYPARADISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Dec 01, 2020 -

Five Star Subaru of Grapevine responded

Thank you for rating Nick and the sales team at Subaru of Grapevine. We are excited to help you enjoy your ride. When you need our vehicle knowledge, please give us a call at 817-438-1700. We will be happy to answer all of your questions. Take Care, Doug Laymon, Sales Manager

November 28, 2020

I live in Texarkana and there are two Subaru dealerships a lot closer than Five Star Subaru. I called Five Star Subaru to have maintenance work done because I was sick of these being treated like a number More

by Lisakayposey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
Nov 30, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Lisa, for visiting Subaru of Grapevine. We appreciate your great comments and we look forward to seeing you again. Please stay in touch with Mike or me at 817-438-1700. Call us any time you need our Subaru advice. Take Care, Marcus Procter, Service Director

November 27, 2020

I had a great experience at 5 Star Subaru. They were professional throughout the experience and really worked with me throughout the process to help me get what I wanted. They even delivered the car to More

by brittany.burkett87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, Brittany! We are so thankful to have had the chance to help with your Subaru purchase. When you need our vehicle advice, please let us know at 817-438-1700. It will be great to see you again. Best Regards, Doug Laymon, Sales Manager

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