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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,068 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,068 reviews

October 14, 2020

I seen the car online after looking in every state close to me no one had what I wanted.. truely this wrx was not a rare car I picked up the phone told Wes the salesman I wanted it he help make it happen More

by hlbaysden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes was great helping me with the red wrx, Jeff Davis, Michial Cox
Oct 14, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on owning your new WRX, hlbaysden! Wes and our staff were happy to help you and we look forward to continuing to offer our vehicle advice. Call us at 817-438-1700 anytime we can help. Thank you for reaching out to Subaru of Grapevine for your auto needs. Take Care, Doug Laymon, Sales Manager

October 13, 2020

Great group of people, very honest and easy to do business with with . Thank you very much have a great day have a great rest your week More

by rocky.siegel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lombardo, Robert Bauer
Oct 14, 2020 -

Five Star Subaru of Grapevine responded

Rocky.siegel1, It was our pleasure to help you shop for your preowned vehicle at Subaru of Grapevine. Our staff wants to continue sharing its vehicle knowledge, so when you have questions please let us know at 817-438-1700. Thank you for rating your visit and we hope to serve you again. Take Care, Doug Laymon, Sales Manager

October 10, 2020

First of all I would like to thank you all for getting back to me so quickly online. Darrell Cooper was so help from begin getting to end. All the information I needed he got back to me in a very timely m More

by lrzepplin2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Lombardo, Jeff Davis, Michial Cox
Oct 10, 2020 -

Five Star Subaru of Grapevine responded

Thank you for the opportunity to help with your vehicle purchase at Subaru of Grapevine, lrzepplin2112! It is great to hear you found our processes efficient. Anytime we can help with your questions, please give us a call at 817-438-1700. We are here to share our Subaru knowledge. Thanks again, Doug Laymon, Sales Manager

October 09, 2020

Excellent buying experience. We have a baby and Frankie made sure that we got as much done outside the dealership as possible, so that we could breeze in, finish the sale, and take our new car home. Thanks More

by walsh4
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Saif
Oct 09, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, walsh4! We want your family to be totally comfortable and safe, so please stay in touch with our Subaru Grapevine team at 817-438-1700. It will be great to help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

October 09, 2020

The salesmen were very nice and helped me find the perfect car! They addressed all my concerns and made sure I was comfortable and happy even after purchasing the vehicle! I highly recommend this deal More

by ashkru27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michial Cox, Jennifer Sopp
Oct 10, 2020 -

Five Star Subaru of Grapevine responded

Ashkru27, Thank you for your recommendation of Subaru of Grapevine. We believe in customer care long after the sale. Reach out to us at 817-438-1700 anytime we can answer your automotive questions. Enjoy your ride and please stay in touch. Best Regards, Doug Laymon, Sales Manager

October 08, 2020

When I arrived at Five Star Subaru, I was undecided if I wanted to Forester Sport or the more expensive Forester Touring model. When I informed Steve Kroes that I owned a cabin in the New Mexico mountains More

by Don Skwierczynski
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Five Star Subaru of Grapevine responded

Don, We are excited to help you enjoy your travels in your new Forester Sport. Thank you for giving Stephen and the staff at Subaru of Grapevine the opportunity to help with your vehicle needs and we look forward to continuing to share our automotive advice. Call Stephen or me at 817-438-1700 every time you have questions. Let's make owning your new Subaru the best experience. Thank you, Doug Laymon, Sales Manager

October 07, 2020

Mitchell was a pleasure to work with he took the time to make me a good offer and then delivered the car to me and made sure my wife and I were well informed about the operations of the vehicle. We apprecia More

by Forester
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez
Oct 08, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new Forester! It was a pleasure to help you and your wife take possession of a great vehicle. Please reach out to Mitchell or me at 817-438-1700 if you find you have additional questions. We would love to work with you both again at Subaru of Grapevine. Thank you, Doug Laymon, Sales Manager

October 06, 2020

I couldn’t be happier with the smooth transaction of finding and buying a car online with Bobby Bauer at this dealership. I had found a few cars I was interested in that were used in the right color and More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bauer Internet Advisor
Oct 06, 2020 -

Five Star Subaru of Grapevine responded

Lisa, Thank you for your endorsement of Subaru of Grapevine. You will always be a priority when you visit our dealership. We look forward to serving your future automotive needs, so please stay in touch at 817-438-1700. Safe travels, Doug Laymon, Sales Manager

October 06, 2020

Very professional. Providing a loaner car was very impressive . I will continue leasing Subaru in the future partly because of professionalism of the service department More

by maravi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ohanesian
Oct 07, 2020 -

Five Star Subaru of Grapevine responded

Maravi, Thank you for your endorsement of our service team at Subaru of Grapevine. It is our goal to provide an exceptional experience with every visit. Our advisors and techs are available at 817-438-1700 to answer your questions. Reach out to us anytime we can provide our automotive advice. Thanks again, Marcus Procter, Service Director

October 06, 2020

A great “car dealership” experience. This dealer team never fails to impress me. Marcus Procter’s team is great. They go above and beyond what is asked of them. More

by dea069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ohanisian
Oct 07, 2020 -

Five Star Subaru of Grapevine responded

Thank you, dea069, for rating your visit to the service center at Subaru of Grapevine. Sharing our automotive knowledge to keep you safe and comfortable as you drive is the goal. Please let Mike or me know when you have questions at 817-438-1700. We look forward to answering all of our automotive questions. Best Regards, Marcus Procter, Service Director

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