Five Star Subaru of Grapevine

Wing did a great job right from the start and helped me put together a fantastic deal on a super clean used BMW. I purchased it sight unseen, and Wing was very through to make sure there were no surprises! put together a fantastic deal on a super clean used BMW. I purchased it sight unseen, and Wing was very through to make sure there were no surprises! Appreciate you going above and beyond! Great dealership all around... More

Great Experience Tobias answered every question we had and stayed beyond closing to make sure we were happy. He went above and beyond in every way. It was a great ex Tobias answered every question we had and stayed beyond closing to make sure we were happy. He went above and beyond in every way. It was a great experience buying our first Subaru. More

3rd car from from same dealership and same salesman I have purchased 3 cars from Rutger, every experience amazing. Always friendly and working toward providing us the best experience possible. All 3 pu I have purchased 3 cars from Rutger, every experience amazing. Always friendly and working toward providing us the best experience possible. All 3 purchases Rutger was very transparent about what was available and about pricing. He is very attentive to any needs while waiting for the completion of purchase and always convey a positive energy leading to a positive experience. More

Bought a second used car today from this dealer. Bought our last I e in October 2019 and still have it. Darrell was a great salesperson and Brandon in finance was awesome again. I highly recommend this dea our last I e in October 2019 and still have it. Darrell was a great salesperson and Brandon in finance was awesome again. I highly recommend this dealership. They will treat you right!! More

Outstanding purchase experience! When we got to the dealership for our 5:15 appointment, Wing Yip was ready and waiting. He knew that my wife already owned a Five Star Subaru Outback When we got to the dealership for our 5:15 appointment, Wing Yip was ready and waiting. He knew that my wife already owned a Five Star Subaru Outback and that I was looking for a Crosstrek. He showed us a basic model and ask me what else I wanted on the car. We talked about it for a few minutes and then he took us to look at another vehicle. We bought the second car he showed us! Wing exhibited great customer interaction skills and outstanding product knowledge. Very impressive. The finance department, Mike, got us through the piles of paperwork quickly and efficiently. Both of these guys stayed late to make certain everything was perfect. I never expected to get that car purchased and delivered in one afternoon. You made a believer out of me. More

Wing is the best customer sales representative gave us all the up front info. Never told us something that would surprise us in the end. Freddie is awesome as very personable! all the up front info. Never told us something that would surprise us in the end. Freddie is awesome as very personable! More

New to Subaru We had a great experience with Subaru of Grapevine. Even during the Covid shelter in place Subaru of Grapevine was awesome. The Ascent drove well, th We had a great experience with Subaru of Grapevine. Even during the Covid shelter in place Subaru of Grapevine was awesome. The Ascent drove well, the process was easy and our Sales contact was the best. We are new to the Subaru family so a big thank you Clay Garrett and Subaru of Grapevine for a great experience. More

The staff was very friendly and helpful answered any and all my questions kept in good contact set up time to pick up my car and finished the add on in a timely manor Thanks all my questions kept in good contact set up time to pick up my car and finished the add on in a timely manor Thanks More

Was my first time on subaru dealer, good atention excelente amenity And comfort locación, people help for everything ,I'm saya thank you to the all personal employees for atendme. I'm recomend to the excelente amenity And comfort locación, people help for everything ,I'm saya thank you to the all personal employees for atendme. I'm recomend to the public. More

Phenomenal Customer Service WOW!!!! That is all I can say. These guys took great care of me from the moment I contacted them. Even with the Covid 19 stuff going on, they excee WOW!!!! That is all I can say. These guys took great care of me from the moment I contacted them. Even with the Covid 19 stuff going on, they exceeded my expectations. I love my new Subaru and I couldn't have asked for better customer service. I can tell these guys love what they do and were not just trying to make another sale. Thank you for your great customer service and product knowledge. My experience was phenomenal! More