Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
4,516 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Contact Dealership
View Awards

2651 William D Tate Ave

Grapevine, TX

76051

Directions

By Type

Showing 4,516 reviews

June 18, 2026

Travis was our service adviser. He kept us well informed and did and excellent job. The technician completed the work and it’s all good. More

by blackbelt0555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Littrell
Report | Print
Jun 19, 2026 -

Five Star Subaru of Grapevine responded

Thank you so much, blackbelt0555, for taking the time to share your experience! We are happy to hear that Travis and Matt took such great care of you and kept you well-informed throughout your visit. Clear communication is a top priority at Five Star Subaru. We're glad to hear everything is running great and "all good" with your vehicle! We look forward to seeing you again. Reach us at 817-438-1700. Take care, Jakob Ritter, Service Director

June 18, 2026

Honest and friendly dealership, great experience. Highly recommend this dealership. Outstanding service department and service technicians More

by TADUNFORD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2026 -

Five Star Subaru of Grapevine responded

Thank you so much for the wonderful recommendation, TADUNFORD! We are thrilled to hear that you had such a great experience at Five Star Subaru. We take immense pride in our sales and service departments, so we will be sure to pass your kind words along. Thank you for choosing us, and we look forward to providing you with that same outstanding service for years to come. Please stay in touch at 817-438-1700. Safe travels! Best regards, David Cheney, General Sales Manger

June 17, 2026

The service department was great Dieon Thomas was wonderful. They were very detailed about the repairs and the process was quick and easy More

by Guitarmom6718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2026 -

Five Star Subaru of Grapevine responded

Thank you, Guitarmom6718! We're so glad Dieon and the service team took such great care of you. Being detailed about the repairs and making the process quick and easy is exactly what we aim for every visit. We look forward to seeing you again at Five Star Subaru. in the meantime, call us at 817-438-1700 for vehicle advice. Take care, Jakob Ritter, Service Director

June 16, 2026

I’ve been using this dealership for eight years and the service has consistently been excellent. More

by Car buying dad.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2026 -

Five Star Subaru of Grapevine responded

Car buying dad, Eight years — that is truly something special and we are so grateful for your continued loyalty at Five Star Subaru! Consistently delivering excellent service is what we strive for every single day, and knowing we have earned your trust year after year means everything to us. We look forward to many more years of taking great care of you and your car. Between visits, reach us at 817-438-1700 for vehicle advice. Thank you for sharing! Take care, Jakob Ritter, Service Director

June 16, 2026

Steve Joslin was friendly, courteous, cordial, knowledgeable, and patient. The team at Five Star Subaru were great. Our family of three smiled "big" as we had our picture taken with Steve and ou More

by MIKE.JOYCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Joslin, Sales
Report | Print
Jun 16, 2026 -

Five Star Subaru of Grapevine responded

Mike, Thank you so much for this detailed review! Steve is exactly the kind of people-first professional we are so proud to have on our team at Five Star Subaru. We are also glad our Service Department had everything ready in a timely manner and that the whole team contributed to making your experience special. If there is anything else you need, reach our team at 817-438-1700. Safe travels, Jakob Ritter, Service Director

June 14, 2026

Attentive, kind customer service was evident from our first communication. Excellent car-buying experience and clear communication without being pushy. Highly recommended. More

by Matt
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2026 -

Five Star Subaru of Grapevine responded

Thank you, Matt! We're so glad the experience at Five Star Subaru felt comfortable and pressure-free — that's exactly the environment we strive to create for every customer. We truly appreciate the recommendation and look forward to helping you enjoy your car. Stop by or call 817-438-1700 for technical or care advice. Congratulations! Best regards, David Cheney, General Sales Manager

June 13, 2026

Amazing repeat experience working with Casey Pierce. She is very professional and makes decisions immediately, we had a person waiting to greet us and we were in & out with our new car in 40 minutes. I More

by Vivek Kudva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nart Abzakh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2026 -

Five Star Subaru of Grapevine responded

Vivek, Thank you so much for this wonderful review and for your continued loyalty at Five Star Subaru! Casey is truly exceptional — her professionalism and genuine care for her customers make every visit seamless and enjoyable. We are so grateful to have earned your trust and your future business, and we look forward to welcoming your family and friends when they're ready! We'll make sure Casey and the entire team see this. Thank you again, Vivek, and please stay in touch at 817-438-1700. Best regards, David Cheney, General Sales Manager

June 13, 2026

Deion demonstrated excellent communication and understanding. Kept me up to date and provided options that worked for me. More

by gman2222020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2026 -

Five Star Subaru of Grapevine responded

Thank you, gman2222020! We're so glad Deion kept you informed every step of the way and found options that worked best for you. That kind of communication and flexibility is exactly what we aim to deliver. We'll make sure Deion sees this — we look forward to seeing you again at Five Star Subaru. In the meantime, please reach us at 817-438-1700 should you need vehicle advice. Take care, Jakob Ritter, Service Director

June 12, 2026

Matt in service is the best. Every time I service there, the staff is quick and courteous. Shout out to the entire service team. I also want to thank the technician Ivan. He wa More

by WRXGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2026 -

Five Star Subaru of Grapevine responded

Thank you so much, WRXGuy! We love hearing that Matt and the entire service team continue to deliver a quick, courteous experience. We know how much your WRX means to you and we treat it accordingly! We'll make sure Matt, Ivan, and the whole Five Star Subaru team see this. It will be great to hear from you again at 817-438-1700. Take care, Jakob Ritter, Service Director

June 10, 2026

Very good experience gave us a good amount for our trade without a lot of back and fourth and a fair price on our new vehicle as well as nice options for extra accessories. More

by Geran Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2026 -

Five Star Subaru of Grapevine responded

Geran, Thank you so much for the kind words! We're thrilled to hear that your trade-in and purchase experience was smooth and straightforward at Five Star Subaru. Getting you a fair value for your trade and a great deal on your new vehicle is always our goal, and we're so glad we could deliver on that. We hope you're loving your new ride and all those extra accessories! Should you have questions about your car, please stop by or call 817-438-1700. We look forward to seeing you again. Congratulations! Best regards, David Cheney, General Sales Manager

1
...
3
4
5
...
452