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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,576 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,576 reviews

August 29, 2026

James went out of his way to make sure we looked at vehicles we were interested & stayed late to assist us. More

by SHANNONCALLAWAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Five Star Subaru of Grapevine responded

Shannon, We sincerely appreciate your great review! Providing attentive, pressure-free service—no matter what time of day—is top priority for us, and we are proud of James for taking such good care of you. Thank you for choosing Five Star Subaru, and please let us know if you need anything else at 817-438-1700. Congratulations on your purchase! Take care, David Cheney, General Sales Manager

August 29, 2026

Should not take 2 hours for an oil change especially with an appointment. Maybe hire more employees or manage appointments slots so that wait does not exceed an hour. More

by Ckculps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2026

Very professional and get you in and out in a timely manner. The frequent updates on the status are nice too. More

by JIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Jiménez
Aug 29, 2026 -

Five Star Subaru of Grapevine responded

JIO, We sincerely appreciate your kind words! Clear communication and timely service are key parts of how we do business, and we're thrilled to hear our team delivered on both for you. Thank you for choosing Five Star Subaru for your vehicle’s needs! Reach us at 817-438-1700 for your next appointment. Best regards, Jakob Ritter, Service Director

August 26, 2026

Good communication with Service Tech who was very patient in explaining completely all of my service concerns. More

by Karen Storm
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Five Star Subaru of Grapevine responded

Karen, Thank you for the wonderful review! We know how important it is to have full peace of mind when it comes to your vehicle's maintenance. Thanks for choosing Five Star Subaru and please reach us at 817-438-1700 for vehicle advice any time. Safe travels and thanks again, Jakob Ritter, Service Director

August 26, 2026

This dealership is exceptional throughout. It is obvious from the excellent morale that management is excellent too. I can personally recommend this dealership highly! More

by bgrigs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Five Star Subaru of Grapevine responded

Bgrigs1, We truly appreciate your high recommendation and your business at Five Star Subaru. Great service starts with a supportive culture, so your kind words about our management and team morale are a huge compliment to everyone here. Thank you for the high recommendation and wonderful feedback! Reach us for vehicle advice at 817-438-1700. Enjoy your new car! Best regards, David Cheney, General Sales Manager

August 22, 2026

Buying my Forester Touring at Five Star Subaru was one of the easiest car-buying experiences I've ever had. When I came in for a test drive, there was no pressure at all to buy right then. Once I decided to More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2026 -

Five Star Subaru of Grapevine responded

Rob, Low pressure, quick turnaround, and great follow-up—that’s the Five Star Subaru standard! Thank you for giving David such a fantastic recommendation. We’re so glad you love your new Forester Touring and if you have more questions, please call 817-438-1700. Happy driving! Best regards, David Cheney, General Sales Manager

August 22, 2026

We were very pleased with everyone we interfaced with the day we purchased our vehicle. More

by KGALEGHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2026 -

Five Star Subaru of Grapevine responded

KGALEGHER, Thank you so much for taking the time to share your feedback! We are thrilled to hear that every team member you interacted with helped make your vehicle purchase such a pleasant experience at Five Star Subaru. Delivering friendly, seamless service from start to finish is always our top priority. Congratulations on your new vehicle, and please reach us at 817-438-1700 with new car questions. Best regards, David Cheney, General Sales Manager

August 22, 2026

Professional. Work done in timely manner. Courteous. Friendly. Respectful. Reminder of free car wash. Explanation of work done. Video describing work. More

by Sylvia Craig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Calvaruso
Aug 22, 2026 -

Five Star Subaru of Grapevine responded

Sylvia, Clear communication and top-tier service are what we strive for every day at Five Star Subaru. We’re so glad you appreciated our video inspection updates, friendly team, and free car wash perk. Thank you for your review and for trusting us with your vehicle's care. Reach Kyle and our team at 817-438-1700 for advice or your next appointment. Safe travels, Jakob Ritter, Service Director

August 21, 2026

I had a great experience with Five Star Subaru of Grapevine. The sales department were attentive and answered all my questions. The finance department explained everything and I was soon on my way. More

by MSKARENMARTEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, MSKARENMARTEL! Thank you for taking the time to give our sales and finance teams such a great shoutout. We take pride in delivering a smooth, hassle-free experience at Five Star Subaru. We appreciate your business and welcome your new car questions at 817-438-1700. Best regards, David Cheney, General Sales Manager

August 21, 2026

My experience with these dealer has been very satisfactory,they are professional, kind and trustworthy. They have high standards to customers service. I am very happy with Subaru grapevine. More

by jlbenitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Five Star Subaru of Grapevine responded

Jlbenitez, Thank you for the glowing review! We are thrilled to hear that you had such a great experience with our team at Five Star Subaru Grapevine. Providing kind, professional, and high-standard customer service is always our goal. Thank you for your support, and reach us at 817-438-1700 for your next appointment. Best regards, Jakob Ritter, Service Director

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