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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,427 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,427 reviews

March 18, 2026

I have am in the customer service business for over 55 years and yours is among the best I have experienced. You may take pride in your dealership. Your customers do not make your dealership your people m More

by rwbrooks47
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Five Star Subaru of Grapevine responded

We are truly humbled by your review, rwbrooks47. 55 years in customer service is a remarkable legacy, and we are honored that our team made such a positive impression on you. You’re exactly right—our people are the heart of this dealership. Thank you for the encouragement and for choosing Five Star Subaru. We look forward to scheduling your next appoinment at 817-438-1700. Sincerely, Jakob Ritter, Service Director

March 17, 2026

They are trustworthy and friendly. It’s very easy to schedule appointments online. Service time is reasonable. More

by i.pareja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Five Star Subaru of Grapevine responded

We’re thrilled you enjoyed the easy online booking, i.pareja, and reasonable service time. Thank you for the great feedback! When you need our advice or another appointment, we look forward to your call at 817-438-1700. Take care, Jakob Ritter, Service Director

March 16, 2026

Cameron and crew at Five Star Subaru have always taken great care of me. This time was no different. Great options, a good price, and great service. More

by JOEMILLS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Five Star Subaru of Grapevine responded

Congratulations, JOEMILLS! We love hearing that your latest visit to Five Star Subaru was just as good as the ones before! Cameron and his crew work hard to provide the best options and pricing for our guests. Thank you for trusting us with your vehicle needs, and we can’t wait to serve you in the future. Thank you for shopping with us again and we look forward to addressing any new car questions at 817-438-1700. Take care, David Cheney, General Sales Manager

March 16, 2026

I took my Subaru to Five Star Subaru of Grapevine last week for an oil change and had a great experience. Kyle Calvaruso was my advisor and communication was excellent the whole time. During the multi- More

by J. Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Calvaruso
Mar 17, 2026 -

Five Star Subaru of Grapevine responded

J. Maxwell, We’re thrilled Kyle and the technicians took such great care of you and your car at Five Star Subaru. From catching warranty items early to fixing that lug nut, our goal is to keep you safe on the road. Thanks for the recommendation and please reach Kyle and our team at 817-438-1700. Safe travels and thanks again! Take care, Jakob Ritter, Service Director

March 15, 2026

David was very patient and knowledgeable. David listened well and provided the correct vehicle for us to purchase. My wife had an Acura RDX before we purchased the 2026 Outback, and she like More

by SCOTTJHANSON
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Five Star Subaru of Grapevine responded

Scott, We are so pleased that David could provide such a focused experience. Knowing that you and your wife are fully enjoying your new 2026 Outback is what we want to hear. Thank you for the high recommendation and for choosing Five Star Subaru through the CarPro program. We look forward to seeing you for your first service visit. Congratulations and reach us at 817-438-1700. any time. Best regards, David Cheney, General Sales Manager

March 14, 2026

Five Star Subaru gets five stars! They live up to their name. Deion, my customer service rep was excellent. Very good communications through the whole process. He was very fast to More

by Pyrofromthebarrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

Five Star Subaru of Grapevine responded

Thank you for the wonderful feedback, Pyrofromthebarrio! It’s great to hear that Deion’s communication and text updates made your experience a positive one. We appreciate your honest feedback about the loaner process as it helps us improve our service. We’re glad your Subaru is running like new again. Thank you for choosing Five Star Subaru. We look forward to hearing from you at 817-438-1700. Best regards, Jakob Ritter, Service Director

March 11, 2026

Sam was personable and respectful throughout the buying process and gave helpful feedback on navigating my first car purchase. More

by 3597DEXTER.COLLINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Saidian
Mar 12, 2026 -

Five Star Subaru of Grapevine responded

Congratulations, 3597DEXTER.COLLINS! Thank you for the wonderful review! We pride ourselves on having team members like Sam who take the time to truly help our customers navigate the buying process—especially first-time buyers. We appreciate your trust in Five Star Subaru and look forward to seeing you again. Let us know when you need vehicle advice at 817-438-1700. Best regards, David Cheney, General Sales Manager

March 10, 2026

The whole car buying experience was smooth, pleasant and totally appreciated. We will recommend Five Star to others. More

by MSGE89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Five Star Subaru of Grapevine responded

Congratulations, MSGE89! We are so glad to hear that you enjoyed your time with the sales team at Five Star Subaru. Smooth transactions are exactly what we aim for with every guest. Thank you for choosing our dealership and for your kind promise to recommend us to your friends and family. We look forward to seeing you again in the future! Reach us at 817-438-1700. Best regards, David Cheney, General Sales Manager

March 09, 2026

Absolutely a great business. We have eshtablished a great relationship. Nart was fantastic. Thank you. More

by goettlicher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nart Abzakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Adams
Mar 10, 2026 -

Five Star Subaru of Grapevine responded

Thank you so much, goettlicher, for the kind words! We truly value the relationship we’ve established with you over the years. We agree—Nart is fantastic and always goes the extra mile for our clients. We’ll be sure to share your appreciation with him. Thank you for your continued trust in Five Star Subaru. Reach us 817-438-1700 for advice any time. Best regards, David Cheney, General Sales Manager

March 09, 2026

Mr Kenny was our salesman, we had a nice conversation about my brand new 2026 forester, I took it home I love it, the five star dealership looks like new very clean and the personnel nice and polite, tha More

by CKTO43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Five Star Subaru of Grapevine responded

It is wonderful to hear that you are loving your brand-new 2026 Forester, CKTO43! We are so glad you had a chance to connect with Kenny. It’s also great to know you enjoyed the atmosphere of our dealership; we take a lot of pride in welcoming for everyone who walks through our doors. Thank you for the kind words and for choosing Five Star Subaru for your new ride. Reach us at 817-438-1700 if there is anything else you need. Enjoy the road ahead! Best regards, David Cheney, General Sales Manager

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