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Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
4,466 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,466 reviews

August 07, 2024

Great service in a very clean and well kept waiting area; all amenities no less! More

by Rcbtext
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin H
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Aug 07, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Rcbtext, for choosing Five Star Subaru. Colin and our team continue to be available at 817-438-1700. Call any time you need our advice or expertise. Safe travels, Jakob Ritter, Service Director

August 05, 2024

John was very patient with me. It's my second time working with this dealership, I highly recommend it! More

by CATHYDENNISE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Five Star Subaru of Grapevine responded

Thank you, CATHYDENNISE, for returning to Five Star Subaru! John and our staff want to hear from you at 817-438-1700 any time you need technical or care advice. We would like to make this new car your best ownership experience. Best regards, David Cheney, General Sales Manager

August 05, 2024

Excellent all around service. Friendly service advisor and clean facility. Out the door in less than an hour-what’s not to like? More

by Grapenuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson - 5 bright stars
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Aug 06, 2024 -

Five Star Subaru of Grapevine responded

Grapenuts, Efficient service is the goal at Five Star Subaru. We are happy to help you care for your car and we are always available for quesrtions at 817-438-1700. Let us know when you need our advice or expertise. Thank you for your endorsement! Take care, Jakob Ritter, Service Director

August 05, 2024

Lauren Cano made my experience at 5star Subaru seamless and I'd recommend this place for buying a new car More

by Efrainthebarber70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Efrainthebarber70, for taking the time to rate your Five Star Subaru service visit. Lauren is focused on customer care and any additional questions are welcomed at 817-438-1700. We want you to fully enjoy your Subaru. Thanks again, Jakob Ritter, Service Director

August 04, 2024

I have always had a great experience and Saturday was no exception. Colin checked me in and keep me posted every step of the process. More

by dsperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht
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Aug 05, 2024 -

Five Star Subaru of Grapevine responded

Thank you, dsperry9, for rating your Five Star Subaru service experience. Between visits, reach Colin and our techs at 817-438-1700. We are here to share our advice whenever you need it! Thanks, Jakob Ritter, Service Director

August 04, 2024

Casey was by far the best salesperson I have ever worked with when buying a car. More

by MARONICR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, MARONICR, on your purchase at Five Star Subaru. Casey and our staff remain available at 817-438-1700. Let us know if you would like to revisit your car's features or care schedule. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

August 04, 2024

Nick was very knowledgeable of the Subaru vehicles. He escorted us through the dealership, the service area and parts area. More

by BARNETT940
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Five Star Subaru of Grapevine responded

BARNETT940, Thank you for recognizing Nick and Five Star Subaru. Whenever you need vehicle knowledge, please reach out to 817-438-1700. We are always here to help you enjoy your new car. Enjoy your ride! Best regards, David Cheney, General Sales Manager

August 04, 2024

Ron was very helpful and easy to work with. We appreciate his knowledge of Subaru products More

by TREK1316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Five Star Subaru of Grapevine responded

TREK1316, Thank you for sharing your Five Star Subaru shopping experience. Whenever you need Ron's knowledge, please call 817-438-1700. Helping you fully enjoy your new car is the goal. Congratulations! Take care, David Cheney, General Sales Manager

August 04, 2024

very good dealership was nice and worked with me on numbers. very clear and xx More

by BRIAN.GARZA214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Brian, on your car from Five Star Subaru! Transparency is important at our dealership. Give us a call at 817-438-1700 to revisit any of the features on your Subaru. We want you 100% satisfied. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

August 04, 2024

Wonderful experience from the first point of contact. I really appreciate Hayden personally delivering my new car to me at my home! It truly was the best car buying experience I’ve ever had. More

by KTRUNK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Five Star Subaru of Grapevine responded

KTRUNK, Thank you for recognizing Hayden's efforts to make your car buying experience at Five Star Subaru efficient. Should you have additional questions, please call 817-438-1700. Your complete satisfaction remains our focus. Congratulations! Take care, David Cheney, General Sales Manager

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