Flemington BMW - Service Center

Another great service this time around! Scheduled the service on the BMW app on my phone and a Saturday morning was readily available. It was my first experience with Bill Duaime and he was Scheduled the service on the BMW app on my phone and a Saturday morning was readily available. It was my first experience with Bill Duaime and he was super helpful and personable. As usual, the waiting space was great while I waited for an oil change and 4 new tires. Bill worked to make sure I got the best possible tire deal. The environment and the service are always top notch! More

Laura in service is terrific and easy to work with! I've worked with her for years and she is consistently thorough, knowledgeable, and honest. Laura provides clear explanations and practical advice. I I've worked with her for years and she is consistently thorough, knowledgeable, and honest. Laura provides clear explanations and practical advice. I look forward to bringing my car here. More

Recently had my car in for Service and new tires. Laura is so reliable and honest. She stays in communication with you giving daily updates. Trini arranged for a Loaner/Valet Service. Again, so relia Laura is so reliable and honest. She stays in communication with you giving daily updates. Trini arranged for a Loaner/Valet Service. Again, so reliable. It's refreshing to work with such professionals. Can't wait to get another new car the end of this year. It will be my 5th from this Dealership! More

Laura and her team at BMW Flemington are top notch professionals. I have worked with Laura for years and she always goes the extra mile. professionals. I have worked with Laura for years and she always goes the extra mile. More

Laura Our experience with the dealership and staff ( Laura Varga) was excellent. Very professional and explained everything that needed to be done so that we could plan to do the jobs in a timely manner Laura Varga) was excellent. Very professional and explained everything that needed to be done so that we could plan to do the jobs in a timely manner JEG More

Communication and thoughtfulness is on point. Laura went above and beyond for my service. Simply amazing in this day and age to receive an amazing service without asking for it. I hope her boss a Laura went above and beyond for my service. Simply amazing in this day and age to receive an amazing service without asking for it. I hope her boss appreciate her very. She made my week. More

I took two tries and two trips to get the problem fixed, but the second trip was done without cost to me. So I think I was treated very well and would recommend them . but the second trip was done without cost to me. So I think I was treated very well and would recommend them . More

Laura did a great job. She was personable, professional and knowledgeable. She responded to my concerns and helped resolve them. I look forward to doing business with her i She was personable, professional and knowledgeable. She responded to my concerns and helped resolve them. I look forward to doing business with her in the future. More

My recent experience with Laura at the BMW dealership for a car service was outstanding. From the moment I arrived, she provided exceptional customer service, making the entire process smooth and stress-free a car service was outstanding. From the moment I arrived, she provided exceptional customer service, making the entire process smooth and stress-free. She demonstrated a deep understanding of my vehicle's needs and clearly explained the services that would be performed, ensuring I was fully informed and comfortable with the process. Laura's attention to detail and her commitment to customer satisfaction were apparent throughout my visit. She kept me updated on the progress of my car's service and any additional findings, making sure there were no surprises. Her approach was both professional and personable, a balance that is often hard to find in service departments. The dealership itself was impressive, featuring a clean and welcoming environment. The waiting area was comfortable, and the staff members were all courteous and attentive, contributing to a pleasant experience. In summary, thanks to Laura Varga and the team at the BMW dealership, my car service experience was excellent. Their high standards in customer care and automotive service have definitely earned my trust and future business. More

I had a fantastic experience with Flemington BMW. I was in the process of traveling from Florida to Massachusetts with my 2 dogs in the car when I hit a pothole on I-78 and blew a tire. I determined I was in the process of traveling from Florida to Massachusetts with my 2 dogs in the car when I hit a pothole on I-78 and blew a tire. I determined that Flemington BMW was the closest dealership and gave them a call. Nathan could not have been nicer. The service department was closed, so he worked with me to determine my options, get the car to the dealership and set appropriate expectations surrounding cost and when it would be ready. His actions turned a very stressful situation into a positive one. Laura reached out first thing in the morning when the service department opened up, and again, couldn't have been nicer. She also managed to fit in the scheduled maintenance that the car required in addition to having the tire replaced to I didn't have to manage the maintenance once I got home. The car was ready to go by lunchtime! I am not a regular customer of this dealership and still they provided top notch service. 5 stars! More