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Flood Ford of East Greenwich

East Greenwich, RI

4.8
1,008 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase. We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice. Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments. Flood Ford of East Greenwich offers: New Automobile Sales Pre-owned Automobile Sales Auto Loans and Financing Certified Service Department Full selection of Ford parts and accessories
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2545 South County Trail

East Greenwich, RI

02818

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Showing 1,008 reviews

October 01, 2019

The staff were noth patient and professional. This made the whole process of buying a car much easier. Best place to buy a ford in Rhode Island. More

by Brian P.
Recommend Dealer
Yes
Employees Worked With
Mike Lancia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2019

Excellent experience with chase top notch dealership I would highly recommended buying a vechile there wide selection to choose from had a couple of things I wanted fixed before picking up and everything More

by Rick
Recommend Dealer
Yes
Employees Worked With
Chase Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2019

Great service with Mike Lancia I had a great experience buying my car and working with Mike Lancia. His exceptional customer service made the purchase an easy process. My dad bought More

by BRITTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lancia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulette Matteson
September 26, 2019

Customer service is job 1 I go in late on a Saturday....salesman, finance manager and floor manager all stayed. Monday morning, within 3 hours, they had me ready to go in a ne More

by Mark T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Sales and Paulette in Finance
September 21, 2019

Excellent service I went to Flood to look at used cars. Marc Cronhimer spoke to me like an adult with full respect. At that point, I knew that I would buy my car from h More

by Maxim Picard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cronhimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulette Maddison
Sep 23, 2019 -

Flood Ford of East Greenwich responded

Thank you for the positive feedback! Enjoy your new vehicle!! :)

September 20, 2019

My second Truck! This is the second truck Ive bought from from here, and both couldnt have been easier. The first one was 16years ago! This one was bought at a very More

by Greg S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lancia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Flood Ford of East Greenwich responded

Thank you for the positive review Greg! We are so happy Mike was able to help you out! Enjoy your new truck!

September 20, 2019

straight up and honest, easy to deal with After having a stressful weekend at another local dealership, I was contacted by Michelle Fontaine for an internet vehicle inquiry. I explained to her More

by Tony A
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Flood Ford of East Greenwich responded

Thank you Tony for the positive feedback!

September 16, 2019

very good John is a great sales man, my father has been going to him for the past 10 years or so. he will go and get the best deal for you. my father and bro More

by christopher vieira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Flood Ford of East Greenwich responded

Chris, I regret to hear about your dissatisfaction, and apologize for any inconvenience caused. I will be sure to address and correct this with the involved parties to ensure a similar situation does not occur in the future. Please feel free to Contact David Cathy at 401-558-2114 to further discuss your concerns in hopes to resolve this matter.

Sep 17, 2019 -

christopher vieira responded

THANK YOU

Sep 17, 2019 -

Flood Ford of East Greenwich responded

Chris, Thank you for taking the time to respond and share your feedback. I understand why you are frustrated with what transpired and I apologize. Please feel free to contact our sales manger David Cathy at 401-558-2114 so we can hopefully rectify this situation. Thank you Chris.

Sep 18, 2019 -

Flood Ford of East Greenwich responded

Congratulations on the new truck Chris!! Thank you so much for your continued business! Enjoy your new truck!

September 05, 2019

Excellent customer service Everyone I dealt with was very helpful, sales and financing staff were incredibly accommodating to my schedule and went out of their way to get me int More

by ap1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulette Matteson , Braden Fleming
Sep 18, 2019 -

Flood Ford of East Greenwich responded

Thank you for the positive feedback!

September 05, 2019

Getting my car repaired when I could be in danger! I was on my way home from the market and my Ford Fusion 2017 with 13,000 miles on it, purchased from Flood Ford, just shut down and the accessory mod More

by Ford Fusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Flood Ford of East Greenwich responded

Good morning, Thank you for taking the time to share your comments. We regret to hear about your dissatisfaction. Of course I am not trying to make any excuses, but we have been exceptionally busy and have rescheduled the majority of our reservations to lighten our workload, which is why we are scheduling so far out. Obviously there are certain situations, such as this one, that require a customer to come in sooner than our actual next available appointment. Please feel free to contact me at the information provide below, and I would be happy to set something up for you to bring the Fusion in sooner. I can also arrange for a loaner vehicle if need be. Denielle Meade Customer Relations Manager Flood Ford of East Greenwich (401) 558-2127 - Office (401) 368-0595 - Cell/Text dlefebvre@floodauto.com

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