Flood Mazda

Thorough and understandable about my vehicle nice and professional clean and generous with the coffee and water professional clean and generous with the coffee and water More

Had a great experience when leasing my car. Open and transparent throughout the whole process. Open and transparent throughout the whole process. More

Anthony at first seemed fine, your average salesman. I excuse that he didn't know much about Tesla vehicles. After the purchase he seemed to get irritated every time we contacted him to check on the p I excuse that he didn't know much about Tesla vehicles. After the purchase he seemed to get irritated every time we contacted him to check on the process. He said he was too busy to go to the car to allow us to submit to tesla the sale of the vehicle and everything seemed to be an ordeal. Then we checked on the process of getting the insurance paperwork and learned he passed it to someone else who was not asking the correct questions of our insurance and kept getting kicked back. We spoke to our insurance, and they explained what was needed. We spoke to Cody the finance manager because Anthony was out and said he would check his email and get back to us (he didn't), but Cody got the process moving. When we asked when the vehicle might be ready for pickup Anthony got irritated that he told us Saturday of next week, but when we spoke to Cody he explained Wednesday was likely if all went well. At pickup Anthony and his team used the wrong screws to mount the plates they cut off the screw on the plate. Then when they looked for similar screws he got some very long ones and was manually screwing it in and I cautioned to stop as he would scratch the paint. He responded annoyed that it didn't (I checked today and it did). I also learned they broke the plate holder in the front screwing in the same large screws. Finally, they put the rear plate in the front with the MA registration year. He got argumentative with me and didn't seem to care about the experience once the car was sold. I thought the Dealership was good and the rest of the team were good, but I would never do business with Anthony again. More

They were awesome, never felt pressure and always felt they were there for me! Matthew also followed up with me to be sure all was ok. So glad I went to Flood Mazda! they were there for me! Matthew also followed up with me to be sure all was ok. So glad I went to Flood Mazda! More

Easiest car purchase I’ve ever had. All staff were professional and did not try to talk us into additional fees for things we did not need. I highly recommend Flood Mazda. All staff were professional and did not try to talk us into additional fees for things we did not need. I highly recommend Flood Mazda. More

The service was pleasant efficient and I always had clear communications with Sarah who was great. I have no complaints. communications with Sarah who was great. I have no complaints. More

Best dealership around. We love that they pick up our car at our house for service and drop off a rental .Very convenient. We love that they pick up our car at our house for service and drop off a rental .Very convenient. More

The dealership was very nice looking and in good shape, and I felt like I was in very good hands with Matt. He was very kind and helpful. and I felt like I was in very good hands with Matt. He was very kind and helpful. More